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Toyoko Inn Marseille Saint Charles
4.4/569 avaliações
Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.
The People - Marseille
4.2/543 avaliações
Vieux Port - La Canebière
Really nice! I loved how you can have your own space by closing the curtain. The beds didn't make any noise or movements when you climb into the upper bed. Maybe a small improvement: sign for where the reception/checkin is or some arrows. Overall had a nice stay, very cozy place and clean and good working services
Intercontinental Marseille Hôtel Dieu, an IHG Hotel
4.1/5126 avaliações
Vieux Port - La Canebière
Excellent location overlooking the port of M****ille. Just in time for the 7.14 French National Day, the fireworks show is right in front of the hotel. The quality of InterContinental is as good as ever, and the swimming pool is very popular. But one day I forgot to clean the room.
Best Western Hotel du Mucem
4/557 avaliações
The hotel is very well located, between the old port and the cruise ports, next to the Joliette buses. The room is small but functional.We loved the bathroom opening system that allows you to gain a place with integrated mirrors. Cleanness is innocent, litteration and soundproofing are very good.
Staycity Aparthotels Marseille Centre Vieux Port
4.2/5104 avaliações
Vieux Port - La Canebière
We visited here in July for the Grand Prix so we just needed a base for 2 adults. This place had 24hr check in and was a 10min walk to the train station so it ticked those boxes! There is security on the door at night as the hotel is in a rough part of town but within a 5min walk, you are close to the Port which is gorgeous so it's a good location for exploring. The room was large and cool with a balcony, there was a definite smell from the drains so if you're sensitive to smells then it might not be the one for you but the kitchenette is large and well stocked with a Nespresso so that was nice. They provide a breakfast board for 9 euros which covered all the bases and the staff was friendly and helpful. The beds were comfy and you get a balcony (it overlooks some apartments but it's nice to have somewhere to hang wet towels etc). I'd recommend staying here if you're looking for a base to eat/sleep. It's not luxury but it had everything we needed for a short stay in 38c heat!
Residhotel Vieux Port
3.8/5110 avaliações
Vieux Port - La Canebière
My husband and I stayed for one night at this hotel. You can't check in until 3pm, no matter what - even if your flight arrives at 9am in the morning, so be aware that they will need to hold your bags if you wish to drop them off. Staff was very friendly, but right at 3pm, everyone arrives to check in and the wait can take a little time. Our room was pretty small, but had a little kitchen area and a decent sized bathroom. The bed was fairly comfortable and the view was basically of a run-down apartment building in the back of the property (depressing). We fortunately had a good nights rest with very little noise. There's a Nespresso machine in the room and you can buy pods at the front desk. The location is walkable to many tourist shops and restaurants right in Old Port. The room appeared to be clean, but a bit run down. I would suggest a one night's stay if needed, but to stay longer might cramp your style if you wish for something a bit more roomy and charming. Overall, good stay and a good place for walking around Old Port and surrounding neighborhoods.

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