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5 star

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Business travel

M Hotel Ljubljana
4.2/549 avaliações

M Hotel Ljubljana

Ljubljana|1.76km de Kip dečka s piščalko
This is a little story about how important is front of house and that customer service is essential to run a hotel. I can assure I am not a Karen in any way and I am not easy to be annoyed. We came on a business trip for 1 night only, exhausted from the car ride from another side of Slovenia. We came about 5 pm, with 20 degrees and full sunshine outside beaming through glass windows of the hotel. Although it says the hotel has air conditioning after we informed the reception that it doesn’t work, our receptionist ( who looks like she had a bad day) explained that IT IS WINTER. And the air conditioning is not turned on in the whole hotel. Use the windows instead. We then dreamt about the coffee. Not a single kettle to use in the whole hotel, restaurant closed. We couldn’t even buy a bottle of water (no water in the room). We went to town. We received a parking hob with a £20 deposit for the parking space and at night before our very busy departure I wanted to return it. I have been told that I have to unpark my car in the morning, put the parking block up, LEAVE THE CAR IN THE MIDDLE OF THE STREET with no alternative parking available, get myself back to the hotel desk and then give it back. When I said it is quite problematic to do in the morning this way I would like to return tonight, I got reprimanded, rudely, that I have to do it otherwise my deposit will not be given back. I then heard her slagging me off in Slovenian when I was waiting for the elevator. I hope someone takes notes for the staff training… The room was clean and cosy, slightly small to my liking but good value for money.

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Breakfast

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Family friendly

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Vander Urbani Resort - a Member of Design Hotels
4.2/574 avaliações
Simply the best hotel experience I could imagine. Not only is the location perfect, and the rooms comfortable and very clean, but there is a gorgeous rooftop pool and deck and a fabulous restaurant downstairs. In the price of the room is an over the top breakfast (in USA standards at least). We couldn’t believe we got a sit down breakfast with a waiter with the price of the room. It was quite the treat. On top of the amenities, we were in a bit of a sticky situation and the front desk staff helped us through it all. They were so kind and friendly and we felt completely taken care of. I can’t say enough good things about this hotel and the people who work there. Top notch!
Hotel Emonec
4/562 avaliações
This is a really nice little hotel in the heart of Llubljana's historic centre. Our room in the annex at the back was spacious and well-equipped for a three-star hotel. The staff helped us organize affordable parking (no easy feat in Ljubljana!) and located a restaurant for us (many were closed because of the Covid crisis.) A really pleasant stay
Exe Lev
4.2/591 avaliações
I stayed at the Union Hotel before. In comparison, this hotel has a lot of new facilities, modern feel, and very cost-effective. I like this hotel in terms of the environment. The Union’s breakfast is excellent
Urban Boutique Hotel Center
4.4/580 avaliações
Especially worthy of collection, very amazing, all details are very good. In the central area of the city, everything is convenient; very close to the central bus station, it is easy to arrange city access; a restaurant with local Slovenian dishes on the main road from the hotel is very affordable and delicious. The breakfast prepared by the hotel staff is exquisite and varied. The room is a suite, convenient to use, quality, kitchen and direct drinking faucet. In short, especially recommended!
Galeria Rooms
4/521 avaliações
I loved Galeria Rooms! Close to everything, with charm and a ”homey” feel, just like they stated. Clara was very helpful and friendly, and suggested some fantastic restaurants. The rooms were clean, spacious, and comfortable. As advertised, there isn't a person at the front desk at all times, so if you need support 24/7, this might not be the place for you. I was totally fine with that, however. Staff was readily available by text or phone, and they were pleasant and unobtrusive. I definitely recommend Galeria Rooms if you're visiting Ljubljana!
Grand Hotel Union Eurostars
4.4/5105 avaliações
The location is very good, inside the pedestrian street, the sights can be reached on foot. There is an underground toll parking lot. It is funny that after we check out, we can drive directly to the card and can’t go out. We rushed to the hotel and asked to know, after 20 minutes of check-out!

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