Let me start by saying that the location of this hotel is idyllic, with wonderful views. I have stayed in many wonderful hotels around the world: however, this hotel was not one of them! The Maistre Select Island Hotel Istra did not live up to its four star rating. The accommodation is rather basic, rooms dated and in need of modernisation, and buffet restaurant reminiscent of a noisy works canteen. The constant miserable penny pinching of the hotel management became tiresome during our eleven day stay, some staff ok but many others miserable, unhelpful and rather rude. Pros: Plentiful sun loungers, nice swimming pools, great view from room, good air con in room (swiftly fixed when I complained it wasn’t working), punctual and efficient ferry service. Cons: sp**** and utilitarian bedrooms, only two useable power sockets: outdated bathroom (I flooded ours the first time I had a shower, as the shower screen didn’t fit - I had to shower every time by crouching in the bath while holding the shower head aimed at the bath plug): a strange storage area where I couldn’t hang any of my dresses as wardrobe not full length, although I could hardly reach the rail: storage cupboards out of reach: miserable dank balcony that the sun never reached: expensive drinks all over the hotel and island: one bath towel and one small hand towel each, so thin and worn that I would have consigned to the bin: if you wanted a beach towel it was €4 each time. The thing that annoyed me most, however, was discovering that although our room had a tray with a kettle and two mugs, that was it….no coffee, tea or milk provided. Luckily, I had taken a box of tea bags, so when we arrived mid afternoon after a long journey, I went to ask for some milk…however, I was charged €2 for a tiny jug! As we were staying for 11 nights on half board, and had paid a considerable amount of money for the privilege, I felt this was excessive. When I queried this sum, the staff were both hostile and indifferent. I helped myself to sufficient milk for subsequent tea making from the buffet restaurant at breakfast time. This one incident enraged me to the extent that I will never return, and will not recommend to anyone else! In conclusion, i would say it would be better to stay in beautiful Rovinj, and just visit the island. if you asked me how I would rank this hotel, I would place it lower than the Travelodge at Worksop, but marginally better than the holiday camp at Minehead!
Outstanding
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