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5 star

The Lalit Great Eastern Kolkata
4.1/573 avaliações

The Lalit Great Eastern Kolkata

Kolkata|1.77km de Park Street
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

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Business travel

The Lalit Great Eastern Kolkata
4.1/573 avaliações

The Lalit Great Eastern Kolkata

Kolkata|1.77km de Park Street
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

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Hotel VIP International
2.1/55 avaliações
this 3 star hotel has semi delux/delux.executive and luxury rooms come with free Wi-Fi, flat-screen TVs, minifridges and safes, as well as tea and coffeemaking facilities. wonderfully soft beds, cozy living areas, comfortable furnishings upgraded rooms add complimentary train station transfers. Room service is available 24/7. Kids stay at no extra charge with an adult.A full-service spa, a restaurant also present . all major markets night clubs.and other restaurants and tourist attractions are nearby..in 2km radius. helpful vote if liked this review.
The Corporate
2.9/55 avaliações
All the staff was very kind and friendly. The rooms were kept clean compared to the Indian standard. The restaurant on the ground floor had good food but no alcohol. Notable point was the location. The hotel was located near Park Street, accordingly, it was easy for me to access ***y restaurants and shops around there. Moreover, the metro station was near the hotel. The price was acceptable. But the ”Executive Room” is not recommended because of the smallness. As a whole, I think that it has good value for money. It is my regular hotel.
The Park Kolkata
3.9/547 avaliações
Park Street
I passed this time and arranged a south-facing room for me.
Hotel Park Victoria
2.8/518 avaliações
I stayed at this hotel for 2 nights, but on the first night, I caused abdominal pain and underwater diarrhea that seemed to be an infection. It does not connect to the company of the overseas travel insurance, and the hotel staff is able to find the hospital, the attendance to the hospital, the negotiation with the hospital, the interpreter with the doctor, and the attendance to the pharmacy of the outside prescription Help me It was very helpful. It is a gentle hotel.
Backpackers Park
3.2/56 avaliações
Park Street
Budget room Convenient location, right on Park street, within walking distance with restaurants. A lot of franchises At night there is a shop to sit. A short walk from Metro Parkt street. But the entrance is difficult Or a taxi is difficult to find, you have to tell park hotel or look for Kusum roll (famous shop). The entrance is near this shop. The room is a three-story bed, six beds, the room is quite narrow. But the bed is soft with a thin blanket provided. There are many parts inside the bathroom. But during the time when going to a lot of people come to rest Most of them are Indian. The bathroom is separated between the shower and the toilet. But not very clean Breakfast is provided. will be guest food such as flour plates and guest curry (but personally did not eat)
Hotel Great Western
3.5/54 avaliações
Park Street
The hotel is newly renovated, but there are no windows, the room is relatively closed, there is a building on the side, the mobile phone signal cannot be used, and the WIFI password is requested at the front desk. As a result, the Wifi in the room cannot be used. The signal is very poor, and it feels back to the original era Up. Looking at the previous message, there is an airport bus on the side, so I booked. As a result, when I asked the front desk, the airport bus was gone, so I could only take a taxi; the store did not help with the taxi service, so I could only take a taxi on the street and ask for all kinds of prices.

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