Hotéis Hot Springs em Tōyako

"We had an exceptional family stay at the Toyako Manseikaku Hotel Lakeside Terrace! The views of Lake Toya from our room were breathtaking.The buffet dinner and breakfast were fantastic, offering a huge variety of delicious food for everyone. A major highlight for us was relaxing in the onsen with its stunning lake view. The staff were incredibly friendly and helpful throughout our stay, making us feel very welcome. The rooms were clean and comfortable, perfect after a day of exploring the area. We highly recommend this hotel for any family visiting Lake Toya!”"

"The location is the best which just one minute walking distance to the bus terminal to/from Toya Station and in front of the ferry pier. Please see my photo. Perfect location. The front desk receptionist lady was friendly. I was placed to a lake view Japanese style room. It doesn't include shower but toilet in the room and it looks like old but I love the room. The view from the room's window to Lake Toya was excellent. I love my room's window can be opened, I could see more clear to the lake view and to have fresh air from outside by opening the window. Even it was a raining day, cloudy and frosty. The view is still spotless good. The service was good. The room was clean, tidy and come with all necessity, but bath/shower excluded. However, based on the price, I was happy with it because I don't mind to use the bathroom in the onsen area on floor one. There was only two down side that I found: First, the male onsen area floor was sticky and slippery with moss (My left hand accidentally touched it and my hand was sticked with moss in outdoor onsen area) that includes indoor and outdoor area. I wish they would take more effort to the cleanliness of onsen area. Second, the suana was not available for customer to use. However, I had a fantastic sauna and onsen in 万世閣 (a hotel where is just a few minutes walk away from Toya Grand Hotel) by a paying walk in onsen fee(1300 yen) for non-resident. So, it didn't affect me much. Overall, my experience was good. I would give Toya Grand Hotel 8 out of 10. I love Toya Grand Hotel. I would recommend it."

"Probably the world’s best hotel with impeccable service rendered by superb warm & ultra friendly professionals. We can behold the most awe-inspiring & panoramic view of Lake Toya ⛰️ right from the comfort of our hotel rooms, New haven of happiness discovered on earth 🌈 Most grateful to Ms Harada San (Front Office) 🩷🩵whom went beyond the extra mile 🛼🛼 to create wonders & innovate lasting beautiful memories 📸 for our 🎂 & wedding celebrations 🥂🍾 with her magical touches. WOW, it’s truly unforgettable for a lifetime 😘 This is definitely the best place which warms our hearts 💕 in Hokkaido Sapporo Lake Toya 🇯🇵 & we desired to call “home sweet home” 🏡 during an icy cool winter ⛄️❄️ 🧊 . Most impressive oishi & extensive buffet spread with succulent fresh seafood 🦞🪼🦀🐙🐠 & Hokkaido waygu beef 🥩🍖 for pampering indulgence. There’s even an onsen hot spring spa on site but we shy shy to use. Highly recommended, excellent job well done ✅"

"My brief, one-night stay at Kohan Tei left me with mixed feelings. Stepping into the hotel, it was immediately clear that the property is quite dated; honestly, everything just looks worn out. This dated feel detracted from the experience, leaving the stunning lake view as the only true highlight—and even that is conditional on good weather, making it a bit hit-or-miss. The onsen was, unfortunately, a disappointment. The facility itself is small, and I found it inconvenient that they don't provide towels, requiring a trip back to the room. The biggest issue, however, was the outdoor bath: the water simply wasn't hot enough to truly relax in the cold winter air. On the positive side, I could see why the buffet dining is a big draw. Both breakfast and dinner seem popular, especially since they offer the fun option to do your own mini grill or hotpot. My only critique here is that the breakfast time felt relatively short—it was a definite rush to finish before the cutoff. Finally, the location is excellent for exploring. We enjoyed a lovely post-meal walk that stretches all the way to the ferry dock (about 3-4 km). It's a peaceful stroll with sculptures along the way, perfect for a photo or two. Overall, while the setting is beautiful, the hotel is truly due for a major renovation."

"The hotel is really really old. If you like nostalgia kinda vibe, this is it, it feels like it has not been renovated since opening 😅 room is spacious enough for 2 person. The only thing good about this hotel is the view. It's just too pretty sitting my the window looking at the beautiful lake toya especially during sunset time. Breakfast is just alright, nothing fancy but good enough for a simple breakfast."

"We absolutely loved staying here. We had a large Japanese style room with a view of the lake. You could watch the fireworks and see the sunsets. The hotel is set slightly apart from the other main hotels which is a positive. The baths were never busy and there was a small outdoor bath. We really enjoyed our stay here"

"The service here is truly next level—warm, attentive, and consistently thoughtful throughout our stay. One absolute highlight was the 8-course dinner set. I highly recommend it to anyone staying here; if you visit even once, the 8-course experience is a must. Since there isn’t much around the area, choosing the hotel dinner is definitely the best option—and it’s worth it. The hotel itself is incredibly chill and relaxing, perfect for unwinding. They also provide a shuttle bus to nearby attractions, which makes getting around easy despite the quiet location. The views are beautiful, especially overlooking the surrounding nature, and every detail reflects top-notch service and genuine hospitality. Overall, a peaceful retreat with outstanding food, stunning views, and exceptional service. Highly recommended for anyone looking to relax and be well taken care of."

"O Windsor Hotel em Toya pode ter o seu estatuto de primeiro destino de luxo 5-star e o seu papel histórico como anfitrião da Cimeira de 2008 G8 Hokkaido Toyako, mas a nossa última estadia caiu muito menos do que esperado. Apesar da grandeza do local e de suas vistas atraentes, a qualidade do serviço era surpreendentemente pobre para um hotel deste calibre.A comunicação inglesa era inconsistente e inferior ao padrão esperado para uma propriedade internacional de luxo. A manutenção Da Casa FOI descuidada deixando UMA toalha de limpeza Na cama após o serviço de quarto diário, o que é simplesmente inaceitável. Quando EU estava a caminho Da entrada principal para recolher a minha família, EU Fui impedido de sair imediatamente, embora apenas alguns carros estavam presentes.Esta falta de hospitalidade era um acidente. Além disso, ser cobrado por água extra embaixo de 3-star, até mesmo 3-star, OS hotéis oferecem complimentary sentir-se pequeno e fora de contato com normas de luxo. A experiência mais perturbadora veio durante o checkout, dois dos nossos cartões de crédito internacionais falharam em processar, e embora pagássemos com sucesso com um terceiro, a atitude do pessoal era desprofissional. Encontramos-nos com uma expressão acentuada e a palavra “FINAL” uma vez que a transacção passou por um comentário inaceitável que deixou uma impressão negativa duradoura. Embora o ambiente do hotel seja inegavelmente bonito, o serviço e tratamento geral que recebemos não refleteram os padrões de uma verdadeira experiência 5-star. Espero que a gestão tome estas preocupações com a maior seriedade e trabalhe para melhorar a formação do pessoal e as relações entre os hóspedes."

"This hotel operates entirely on a self-service basis, with staff rarely available to assist. It can be quite difficult at times. When you do ask for help, their tone is often impatient. The hot spring room has a strong, unpleasant odor, as if it hasn’t been cleaned in a long time. The room features Japanese tatami mats, but you have to make your own bed and set up the bedding yourself. Room cleaning is basic and not very thorough, and there’s no service to speak of. Given the price, I don’t think it’s worth it at all."

"Lake facing.  Nice and serene view.  Rather old and dated.  Needs a refurbishment.  We had tatami mat room which takes a bit of getting used to for the tatami smell.  Big room. But very small toilet.  Could have made the toilet bigger and ditch the useless storage cupboard next to the door.  Beds need to be upgraded.  Old and mattress far too thin. Breakfast and dinner were so-so.  Only plus points are lake facing and cleanliness is acceptable.  Free carpark next to hotel."