Hotéis Hot Springs em Chengdu

Facilities: The room amenities are decent, but the smart curtain is a bit silly. You can't control it individually, meaning if you want to close it, you have to close everything. There's no screen on the street-facing side, and it's very close to the building opposite, so you can see everything happening in their rooms (and they can see everything happening in yours). Service: This isn't my first stay here. The first time, after receiving the booking, the host promptly contacted us to tell us where the free parking was, and the entire check-in and check-out process was very smooth. The contact person at the time was also very enthusiastic and helped with everything. This time, after booking, I didn't receive a confirmation call or parking information from the host until around 5 PM when I checked in. So we drove straight to the same parking lot we used last time. There was even a poster in the parking lot with the accommodation's name on it. But when we checked out, we were told we had to pay for parking before leaving. We were like, 'What?????' We called the host, and they said, 'Oh, we're no longer partnered with that parking lot.' ???? If you're no longer partnered, why didn't you say something beforehand? If you're no longer partnered, why didn't you contact your customers in advance to inform them of the new parking location? If you're no longer partnered, why didn't you take down the poster with your accommodation's name in that parking lot? Just because you're no longer partnered, you can't just assume old customers will know, right? You can't provide detailed service the first time and then start to get perfunctory, right? Why not just write in your policy changes: 'As of [date], this establishment no longer provides free parking service'? Running a hotel or guesthouse can't just be about being disorganized and then just saying 'sorry,' can it? Repeat customers come back because they approved of their first experience. Aren't you just cutting off your own repeat business? Other aspects were okay. This time, it might be approaching peak season, and the accommodation seems less soundproof. Wearing earplugs at night can still solve the problem. Breakfast is dumplings, noodles, and tangyuan (sweet glutinous rice balls). If you don't like it, you can walk around the street; there are plenty of places to eat, but the prices are random. Double refined afternoon tea: The afternoon tea was also pretty good. [Exclusive for guests] Slow-cooked old fire stew ● Goodnight sweet soup: This was hot milk.

Had a wonderful experience, my son and I both loved it. Outside, it's everyday life; inside, it's a hidden mountain wilderness romance! 👍 The food was also delicious and great value for money, plus there was homemade plum wine to sample. We chose to eat both dinners back at the guesthouse. After a day of hiking, my son made a nut shell rattle when we got back, and I attended a singing bowl class, which was very therapeutic. Definitely recommend! 👍

Well , to be honest I’m non-Chinese speaking, so the communication between me and hotel staffs is limited due to Google, Facebook are blocked in China. However, the staffs have tried their best to support me as much as possible. I’ve highly recommend for this hotel because of their affordable cost, friendly and kindness service staffs… , but in my opinion, it’ll be hard for non- Chinese speakers like me to get to the hotel when first arriving in Tianfu, and you should have proper instructions for guests how to book transfer shuttle service easily, using translate app… in order to get more convenient. Hope to see you again. Cheers

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

Where to start! If you are looking for a few nights away from the bustle of Chinese cities and you want to relax and unwind in nature then Suxi Qingshan Forest Homestay is perfect! The hotel is easily accessible from Chengdu. A short 25 minutes train ride from Chengdu to Qingchengshan station and then the hotel staff will arrange to pick you up. As soon as you arrive you will realise what an absolute gem this hotel is! The hotel is nestled amongst the hills with incredible views of the surrounding mountains. This is a luxury hotel with the services and infrastructure to match. We enjoyed a wonderful afternoon tea upon arrival and you also have the possibility to enjoy a hot water jacuzzi, a fitness area, walks around the hotel forest grounds as well as many other experiences proposed by the hotel. The hotel is only 15 mins drive from Dujiangyan Giant Panda Centre and the hotel staff organised transport there and back for us. We would recommend this Panda reserve as it is much quieter than the reserves in Chengdu! We had dinner at the hotel restaurant on both nights of our stay and the food was truly exceptional! We chose the set menu, which took us on a culinary journey through Sichuan. Each plate was refined, delicious and made using fresh ingredients. The breakfast was equally delicious, fresh and healthy. We would like to highlight the kindness and warmth of all the hotel staff. They were always available to answer any questions and organise activities to make our stay magical. The hotel staff were able to communicate with us in both English and French. We stayed at Suxi Homestay looking for a relaxing few days away from cities and we were blown away by the experience! We would have loved to have extended our stay!

Our family trip with three families turned out to be a delightful experience. The hot spring and its beautiful surroundings made the visit truly enjoyable. The food was excellent and reasonably priced. The mutton pot with fungus tray was so delicious that we ordered it twice on both days—it’s definitely a must-try dish. The handmade noodles were also very tasty. Overall, it was a worthwhile place to visit in the cold season.

Is one of the best experience of the hotel stay that I had. Is definitely worth the money and can even compete with the five-star hotel services. The only thing is a laundry room has only two washroom and two dryer and it’s not automatic. But it’s free. The breakfast is good. The room is equipped with AI so when you open the door, the curtain in it, TV will automatically on. I love the stay. Thanks for your service. 

Esta experiência de estadia realmente superou as expectativas! O primeiro passo é pegar o ônibus na estação. O Tesla pega o ônibus na hora certa e com segurança. Em segundo lugar, a senhora da recepção também é governanta. Ela adicionou o WeChat cedo e tem prestado serviços online a qualquer momento. Terceiro, fui atualizado para uma sala privada de primavera quente gratuitamente quando cheguei à loja, o que foi ótimo. O hotel vem com um saco de flores para tomar banho. Depois do banho, sinto-me quente e perfumado. Em quarto lugar, a sala é muito grande e há também um conjunto de chá, para que possa desfrutar de uma chávena de chá junto à janela, é tão relaxante! O hotel também oferece doces e frutas de cortesia para o chá da tarde! Quinto, embora seja um B&B, é bastante amplo, com cinco andares e um elevador, o que é muito cómodo. Sexto, a casa de banho também é muito grande e a casa de banho é independente, o que é uma boa crítica. Sétimo, o pequeno-almoço é muito rico. Oitavo, a chaleira portátil é uma garrafa que é colocada diretamente nela, não uma chaleira, por isso é realmente livre de preocupações! Gosto das almofadas no elevador, do panda na recepção e do carrinho que fica plano, haha ​​No geral, gosto muito e recomendo.

Went during a low season. The hotel was virtually empty except for us, but the staff remained professional. The rooms were a slight letdown on a few points - BUT overall it was extremely enjoyable and downright luxurious in other areas. Overall, a definite recommend. We had a great stay and a great time. Amazing - it's a working tea farm. We woke early to pluck tea leaves for the experience (free but worth 68 yuan) and if you collect enough you can take it to the tea master to then experience frying the tea in a wok to turn the fresh leaves into dry green tea. The tea sachets in the rooms are made by the hotel themselves and taste great. More free experiences are included with the stay, including tea brewing classes and wearing hanfu. I thought it to be incredibly value for money. The private onsen is great and came with a homemade herbal pouch to throw in for a medicinal bath. The rooms are spacious with an excellent view - and I MUST commend the incredible number of light switches which let you have any combination of light ambience. Minor letdowns - mosquitoes will come to you at the alfresco area during mealtimes, I would sit indoors next time. We also had to run the shower for a long while before hot water could come out. The charging sockets are a little iffy with lots of dust in the sockets and some outlets might not be working depending on your luck. The standard sockets mostly work but USB sockets might not. The smart W/C is also slightly malfunctioning but largely works as intended.

I truly believe this is the best hotel in Dujiangyan! We had an amazing experience right from the start. Yao, Ya, and May handled our check-in and luggage with great care; they were incredibly professional and went above and beyond to ensure we had everything we needed. The room was stunning, and the views were simply out of this world! I will definitely stay here again on my next trip to Dujiangyan.