Hotéis em Harvard

Outdated and overpriced. No amenities to speak of, no microwave in your room, no housekeeping unless you request it, no access to the pool unless you go to the front desk to ask for permission and they have to let you in, no continental breakfast, BUT they do give you a cookie upon check-in. By far one of the worst hotel experiences I've encountered. Hotel was booked with multiple youth organizations that were totally out of control, running, screaming, kicking walls, f-bombs, scratching their names into the metal doors of the elevator, etc. when I called the front desk to complain they told me it was happening all over the hotel and there wasn't much they could do. Guests no associated with these organizations had no use of the pool since there were no less than 25 kids in the pool on both nights we were there. When I complained to the general manager the next day, the front desk responded that they would discount my room by half and that if I wanted to leave it would be okay. Since there are no other hotels in the immediate area and I was there for family medical reasons I had no choice but to stay. Disappointed that the general manager didn't have the courtesy of responding to us and that they allowed this to continue for two nights.

We had a conference at this hotel and booked here as the pic on the website showing it’s a nice hotel, but I should also read the reviews. The hotel is terrible, dated, smells and not friendly staff. The bed room only has one exposed power plug you can use to charge your stuff. I had laptop, iPad, iPhone and I watch and I was charging couple in the bathroom. The rest of power were behind the bed or the tv stand very hard to read to. The TV in my room did not work, I called the front desk and they told to use the switch in the room entrance but still did not work. They told me to come down and get new remote. What a customer service. The bathroom towels are small and not good for drying someone after shower. The breakfast buffet is lame for what you pay. $19 plus plus. No coffee in the room, no ice bucket, no laundry bag. I saw basic stuff missing at this hotel, I had to say it was beyond poor. For sure I will never stay here or even recommend it. When I told the front desk lady about the power outlet and the TV she talk to the manger in a very not friendly way aka rude. I thought it was only me, all my colleagues were not happy about their stay here. Next time I will let the event organizers not select venue like this or I will not invest in an event hosted by this type of venue.

I stay there for work the staffs is very friendly and polite I enjoy every stayed

Hehe hahaha

Our family stayed at SpringHill Suites North Devens Corner two weeks ago. Although we were in town for an athletic event at Progin Park we were NOT part of the Mass Soccer Association group staying at the hotel. I have no issues with this physical property-it is fairly new and well maintained. Outside of the hotel was clean and well kept. There were luggage trolleys available and working elevators to the three floors. The first floor included a medium size heated pool area and separate workout/fitness room. All equipment was in working order and the pool area was clean when we arrived. We also used the laundry facilities while we were there. All machines were working and only $1 a load. The laundry area did have a lot of debris and trash on the floor though. We arrived a little early and after a mix up with our room, we settled in. We were notified upon arrival that the hotel was overbooked. Which was a huge disappointment to be moved from our pre-booked room. We are rewards members and book using the app for this very reason, so we will never be bumped from a room-but we were. That issue was cleared up with the help of front desk staff. I found all the staff to be friendly and accommodating. There is an outdoor seating area and an indoor lobby seating area where the breakfast is held. The free complimentary breakfast was good with a variety of cold items, two types of fresh fruit and three hot items (breakfast sandwich, sausages and pre-cooked omelet bites). This area was clean and the staff was VERY attentive and kind. Pool met our needs and was heated and clean-no hot tub. The room we had was a suite and had two full size beds and an older style pull out couch. The room was clean, bathroom was a split and was clean. Beds were comfortable and clean. There was only one TV for the space. Kitchen area had a sink, microwave and mini fridge. All were clean with a small coffee maker. After checking in and getting settled we used the pool and went to our event and dinner. When we returned we saw a very different hotel. The hotel was in fact sold out and the lobby area was FILLED with parents from the Youth Soccer Organization event. They had taken over the lobby and breakfast area and were occupying every table. There were also excessive amounts of alcohol and drinking. In coolers, open containers, in bags on the floor, set up on the tables-pretty much everywhere. It was very apparent that these 50 or so people were intoxicated. Where are all their children you ask? Running wild in the hotel. We saw kids ranging from 3-15 trashing doors and hallways, spilling drinks on the floor and carpet, grinding food into rugs and on doors. While returning to our room I observed kids opening creamers in the free coffee area and pouring them on the floor and throwing them at doors. It was disgusting. I am appalled that a hotel would allow and encourage (by allowing them to occupy and drink in this public space) such behavior. I have stayed at Marriotts aroun

2 of 4 elevators that had been inspected 2 months before were out of service (the technician was coming Wednesday - what one was never detailed). The bathtub drain backed up and spewed black gunk into the tub - four requests for maintenance were ignored but when we left, they thought maybe they would take the room out of service. The daytime staff was indifferent, the young man in the evening was personable and tried to be helpful. Once you leave the shiny lobby it is outdated, dirty, and badly in need of plumbing repair, ceiling repairs for the moldy water leaks. You get the picture. However, the free breakfast for some reason is very well done, great choices, and a pleasant helpful staff.

We live in the area and checked in for one night while we were having some work done on our house. They let us check in at 9:00 AM and use the room all day with no extra charge. The room was very clean. At 3:00 PM, after we had been in the room for several hours, someone checked in next door and was having a very loud dance party. I called the Front Desk and Allie offered to (1) tell the folks next door to turn it down and (2) allowed us to move to a quieter room with no adjoining room (the dance party was in an adjoining room). There was no extra charge for the room stay or the move (altho we left a nice tip for housekeeping!) Three cheers for Allie at the Front Desk who was understanding and very accommodating and did ask the dance party to quiet down (they did!) We learned there was a high school girls soccer tournament in the area and there were teens booked in many area hotels. When we went downstairs to get the new room key, Allie was instructing one of the adult chaperones on the hotel rules, including quiet time at 10pm. We never heard any noise again and had a restful evening/night. The room was very clean and the beds were super comfy (on the firmer side, which we like). Would not hesitate to recommend!

Very good, the service is also very good, the environment is also very good, the Flip is also very good, the room is very large, and it feels very good, and will stay here later. We 'll introduce our friends later.

Great clean place with very nice helpful staff. The location is perfect…close to restaurants and shopping.

This was an awesome stay. No complains at all and the breakfast was solid