Residence Inn Boston Westford

We are a family of five with young children, and we stayed at this hotel for two months due to having to vacate our home under awful circumstances. The entire staff were wonderful, and so supportive while we were dealing with so much stress! It meant a lot to know they cared, they really went above and beyond. The entire front desk team at various times helped us cope with hotel living; Star, Amy, Kyle, and Julie all were looking out for us. The housekeeping staff did more than keep us comfortable, they all had kind words and smiles for the kids daily; they loved seeing Courtney, Kelly, Dell, Rose, Elvia, Brooke, and Steven on their rounds! Even the breakfast kitchen staff were lovely, the gentleman who cooked breakfast during the week was always kind and helpful when I had my hands full. All in all it was a very hard time for our family, but I'll always be thankful it was this hotel we wound up at for it. What lovely people!

The room itself was clean and comfortable. Some wear and tear but that is to inspected. Individual HVAC was noisy. When you enter it doesn't look as good as the rooms. Didn't eat the breakfast so no comment. All in all it was okay because one does not sleep in the lobby.

Whenever I’m in Westford I stay at the Residence Inn. It never fails to deliver a comfortable, clean and pleasant stay. Thor breakfasts are good.

The hotel room was very spacious and clean. It was great to have all of the room amenities. The area has a nice shopping plaza nearby with a great Italian restaurant. The staff was super friendly and helpful! I would not hesitate to stay here again!

Very Friendly staff. Nice unit with full kitchen. Changed a room because the first one was filled with curry smell. Dirty carpet.

The overall stay was very pleasant. Will stay here again in the future.

The area around and the hotel were spotless. There were multiple entry points for guests and this was helpful for me since I had to go out and stretch a lot, trying not to use my cane. The rooms were very spacious, clean and comfortable. The only thing that I did not enjoy was the noise from the other guests, mostly from the children during breakfast. They were so loud and extremely messy. Parents did nothing!! I felt so bad for the staff cleaning up after them constantly but the staff were so friendly, patient and just cleaned up every time with no fuss or complaining. I made sure to thank them for their hard work. Every staff member was courteous and kind despite the crudeness of these entitled kids and their families. THANK YOU to all the staff for making our experience wonderful!

Was a pleasant stay, calm and well maintained, no complaints. Would stay there again. We checked in pretty late in the night and the lady at the reception was so welcoming and helpful in making it a no hassle checkin, thank you!

We stayed for 2 nights and the room was very clean, comfortable, spacious, with a fireplace, windows that open, AC, kitchen/living room and each bedroom had its own TV and bathroom. Perfect for up to 6 people if the couch opens. We didn’t try. The continental breakfast was delicious. It’s sad that some guests leave the tables so dirty and don’t even put their used paper plates/utensils on the trash. But the staff was keeping up with it. The smell of food on the hallways is not very pleasant but it’s not the hotel’s fault since they offer rooms with microwaves and even stoves…but everything else was perfect. My only suggestion is that the bathrooms be updated in the future! The location is perfect, close to everything you need. Restaurants, CVS, Panera, 5 guys, Asian food, Kimball Farm, 18min from Devens (for the soccer crowd),etc. The indoor pool is nice, as is the outdoor courtyard by the pool with tables, fire-pit and outside heaters! The kids liked the basketball court. The parking lot is all around the hotel, and they have a fee spots with electric cars chargers. They have a snack market with some limited but conveniente beverages/food/meds options by the front desk. They also have a gym room and a guest laundry room. The front desk staff was very friendly and polite. I am under the impression you have to request clean towels if your stay is short. We will come back!