Hotéis Family-friendly em Como

There is nothing bad I can say about our stay at this hotel. The location is excellent everything you want is within a short walking distance. The staff are all very friendly and helpful, the staff on reception went above and beyond to help me out with a boat trip I had booked through someone else, which was cancelled at the last minute. They tried very hard and succeeded in arranging another trip at very short notice, which meant so much to me as it was one of the highlights of the trip. Our room was at the back but still with nice views, the room itself was lovely with a very nice bathroom and huge walk in shower. There was everything you would want at breakfast, even a glass of prosecco if you wished. I usually went for smoked salmon and scrambled eggs but there was lots more to choose from, bacon, mushrooms, hams, cheeses, fruit, pastries, cereal, yoghurts ect and to top it off the room itself was beautiful and overlooked the lake. We ate in the restaurant on the first day and had an excellent meal, again with very helpful friendly staff. At the front of the hotel there is a terrace area where you can sit and enjoy drinks and snacks, a lovely area to enjoy pre dinner cocktails. I would highly recommend this hotel and Lake Como.

This hotel was assigned as part of a package with a river cruise company, so I did not choose it myself. One of this property's strongest assets is its location. It sits behind Piazza Cavour, which is right on the waterfront promenade of Como. You really cannot get a better location, as it's walking distance to all the popular spots in Como. Our tour company paid for the Lake View Double Rooms, which gave us enviable views over the square and the lake. We even had a lovely semi-private terrace to sit out there and enjoy the views. Others in our group did not have a terrace, and were disappointed. Our room had two twin beds which were fairly comfortable, and the room was a decent size. The furniture and decor are all belonging to the 70s-80s era, and are in need of an update. The bathroom had so many problems. The sink didn't have enough shelf space / storage, and there are never enough towels. There was barely enough legroom between the toilet and the bidet placed directly in front of it. It just took up needed space. I absolutely detest the kind of shower/tub combo that was in this bathroom. The narrow bathtub with tall walls is extremely dangerous, as you cannot safely turn around in it while showering. Then add the ridiculous half-piece-of-glass that allows water to get all over the floor, and you have a huge safety situation when trying to step out of the shower onto a wet floor. In fact, a member of our tour group fell in the shower and ended up in the hospital. Afterward, we were offered rubber tub mats for traction - but at a minimum, those should be provisioned in every bathroom by default. More ideally, a walk in shower should be installed. There are only 2 elevators, and both are miniscule. So expect a wait, or take the stairs. The breakfast room got crowded with all the tour groups there, and the available items were mediocre. There was no self-service coffee/latte machine like so many other hotels in Europe have, which was a disappointment. Overall, this hotel has many good and bad features. If you care more about the location, this may be a good choice. But if you care more about quality of the accommodation, then you may want to look elsewhere.

The perfect balance of price, scenery and service. First of all, the location is very good. If there is no self-driving, it is only a few hundred meters from the nearest terminal and bus station. There is a big supermarket within a few hundred meters, so it is convenient to buy everything. The hotel has a perfect view and is located by the lake. You can enjoy the panoramic view of Lake Como from the hotel lobby and the hotel garden. Most of the rooms should have a very good view. No other plan to enjoy the view in the hotel is very satisfying. The overall facilities of the hotel are also ok, 4 stars are no problem, and the bedding is very comfortable, which is considered an excellent level among 4 stars. The breakfast is rich and delicious, with the scenery of the restaurant, very enjoyable. Finally, the service is good, and the staff are very helpful.

The hotel is directly opposite the cruise ship pier, the location is great, beyond expectation, the lake view room is beautiful, it is very convenient to see the lake view, mountain climbing, shopping, and food.

Stayed here for 2 nights, for the price the room is great, comfortable bed, spacious and clean. Bathroom is fine, the shower is quite small so bear this in mind. Breakfast was great, lots of sweet options like pastries, tarts etc. Location was 5 minutes or less from the train station so very convenient and 5-10 mins from the ticket place to get the ferry to Bellagio. Overall the hotel was perfect for what wanted and great value for the price.

Best service I ever experienced in terms of amenities, service from all the staff - restaurant, evening, breakfast, initial emails, reception. EVERYONE were amazing. They even had no alcohol riesling as Im pregnant and suggested to bring it instead of the one they already put in the room. They truly see the guests. Turn off service is standard for 5 start hotels but this one was outstanding with some little things that made us feel so nice. Better experience than Four seasons, St Regus and the Ritz and many other hotels we have visited. The location is also superb and probably the best in Como.