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Helios Bay is fantastic value for a 3 star hotel. Conveniently located between Paphos and Coral Bay. We arrived quite late in the evening and were greeted by a really helpful, friendly receptionist. He showed us to room 109 which I would highly recommend. It is on the ground floor, approx 10 steps from the pool and has a small terrace to sit outside with lovely views over tge gardens to the sea. The room itself consists of a small kitchenette, with most things you need for self-catering, a spacious living area with TV, a bedroom with comfortable double bed and access to the small terrace and a bathroom with fair sized shower and bath. Everything was spotless when we arrived. As other reviews indicate, this hotel is a truly relaxing experience. Lovely pool area with more than enough sun loungers for everyone. Nice pool bar with snacks available. All staff we encountered were friendly and helpful. One very minor complaint. Charging 8.5 Euros for the key to use the safe box is unnecessary. This is a bugbear of mine at any hotel. Safe boxes should be free to use in every hotel. However this will definitely not put me off staying at Helios Bay again. We will be back !

Overall it was a nice hotel with a good pool and the food was tasty. We were bed and breakfast and decided to eat in the main restaurant (katoi) for one of the nights. On the large restaurant booking screens we saw there was an a la carte menu with lots of reasonably priced meals (circa €15) so planned to have this. When we turned up they said there was only the buffet available (€33) which was quite expensive, but we couldn’t go anywhere else in the hotel as it all needed pre booking. The staff had never heard of this menu. When we checked in with our toddler we were hoping there would be a cot in the room already. There wasn’t so we called for one, which we were told would be right there. An hour later nothing had turned up, so we rang again and were told it would be there after we returned from dinner. When we got back there was a bed being set up which was totally unsuitable. We had to ring again by which time it was ages after her bedtime.

Checked in for the second time, still very satisfied, very beautiful, breakfast and dinner were great, friends recommended it, friends also said it was very good, the night view is very beautiful, blue sea during the day, beautiful swimming pool at night

Unfortunately the cleaners at this complex are filthy. I arrived around 8pm on Saturday to find the appartment wasn't cleaned. The beds were made but there was a toilet brush in the toilet and a used shower gel on the shower window sill and sand on the floor. I got a really bad stomach when I woke up Sunday and had it all week. I disinfected everything. The cleaner came in when I was in the room on Monday. I had cleaned the kitchen sink and had plates, cutlery ect washed up on the side. The cleaner took her dity mop bucket with dirty water I presume from other rooms and poored it in my kitchen sink! On Wednesday I returned to find new towels folded on the bed. They were filthy covered in brown spots and smelly. Reception said there must have been a mix up with laundry and replaced them. On Thursday I returned from diving to find the mop bucket in my kitchen sink again. This time a different cleaner so this is obviously common practise. I reported this to reception and asked them not to let cleaners in my room again. It was apparent that none of the walls, handles, windows drawers and surfaces had been cleaned for some time. There were little hairs and smears all over. It is such a shame because the appartment was dated but nice. The complex and pool was nice. I use the bar the first night and it had a good atmosphere but in daylight when I saw that the cleaning was poor I didn't want to risk it again. The man that worked there was pleasant and fixed by shower immediately when it didn't work. The lady at the counter on Saturday morning kindly let me stay in the room until 11:15 which was very nice. This is why I gave a 2. The Appartments are in the middle of a building site at the moment which is unfortunate but not their fault. The banging started at 7am sharp every day. It didn't bother me as I was out every day. Despite this I would have give this place a 4 if it had been cleaned. They clearly haven't heard of cross contamination. The next person might get a lot sicker than me.

The experience in this hostel was horrible. It was dirty, it is very unsafe since at night they are allowed to have parties with people drinking, both from the hostel and guests of the clients. They partied until 3 or 4 in the morning without letting people sleep, there was no one to complain during the night. Obviously, in the morning we got up and everything was full of the remains of the party, drinks, dirty glasses... We complained to the hostel management, which has made us dizzy to this day, since they told us that we were leaving to return the money for the two nights we spent there and we have not received any response or compensation from her. I don't recommend it at all.