Hotéis com bares em Harris County

"O voo atrasou-se e chegámos ao aeroporto depois das 0:30 da noite. Com a ajuda do serviço de cliente Ctrip, apanhámos o autocarro do hotel. Organize o check-in em breve. Embora um pouco antigo, é limpo, higiênico e silencioso."

"Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically."

"已經是第二次入住這家酒店了。酒店距離機場很近，但是沒有飛機的喧囂。衞生狀況良好，早餐也很豐富，對比之前訂過的其他酒店，這裏最大的優勢就是安靜和乾淨。但前台也相對高冷，沒有其他酒店熱情。"

"I had a wonderful stay at the Hilton Garden Inn Galleria Houston. The staff was friendly and helpful, the room was clean and comfortable, and the location near the Galleria was perfect. Great amenities and overall a smooth, enjoyable experience. Highly recommend!"

"Has soon as I got into the room the TV wasn't working and there were no instructions on how to work it. When I tried calling the front desk to no one answered. I called several times and still no one answered. I had to finally walk down to the front desk to get someone to talk with. I was told how to get it to work and then was told I would have to this EVERY time I turned on the TV. I was also very disappointed the the ”free breakfast.” It was only pancakes, no other options or fresh fruit. I would have rather paid a bit more for a better experience. Wasn't worth the headaches."

"Hotel was clean but expect to walk in thru security gate. If you want good security this is the place to be. Staff was really nice! Smell of smoke is prevalent, it is a poker club after all."

"部屋にデスクチェアとヘアドライヤーが無かったです。宿泊はエレベーターの近くをおすすめします。"

"Stayed here for conference at Westin Galleria, this was nearby and a really nice hotel. Recommend"

"Great location especially since we spent time at museums. Room was dirty. Cleaning supplies left in room when we first entered. Went to bathroom and clump of hair left on toilet seat. This property is nice but a bit over rated I believe."

"O hotel é Muito bom e limpo. Estamos aqui para 4 noites, também o pequeno-almoço fresco."