Hotéis Hot Springs em Yucatan, Mexico

The truth is, it's a very nice place, the cave is fabulous, the water is very good. The hotel is a little less spacious than I thought it would be. The staff is friendly and very attentive to your needs. Regarding the location, it's fine. I have no complaints in general... I only had one problem... one night, upon entering my room, I noticed a very strong smell of urine or cat poop, I don't know. I mentioned it to the front desk, and their response was evasive... the lady argued that what smelled like that was the material the ceilings are made of... that was unbelievable... I didn't like this. In any case, there should have been more complaints, and according to what the front desk told me, there weren't. I complained, we sat down to dinner and when we came back it didn't smell anymore...what they did we don't know 🙂↔️ I think they must have forgotten to pick up the kittens' waste....This was unpleasant... I still liked it except for this...