Hotéis Hot Springs em Osaka Prefecture, Japan

If i can give higher than 5 rating, i would do so for service. Forgot to ask for the name of the American lady (saw a USA flag pin in her uniform) at the front desk and she is so amazingly service-oriented. So with the similarly pretty superior (i guess) as she seems to be the one incharge. They told me i can be refunded with my accidental double-booking. The penalty fee was even waived. If given the chance again, we will stay in this hotel. We also love the room and all there are in it. We also love the view from our window.

When we first arrived, we went through the wrong entrance, and the front desk staff came down to meet us. The location is excellent; you just cross a pedestrian bridge outside and you're at the subway station. The service was fantastic. We were even more pleasantly surprised when we entered the room—it's definitely a very spacious room for Japan. We had no problem opening all three of our suitcases. The room facilities are very comprehensive. Every day, housekeeping cleaned the room thoroughly and replenished everything. We will definitely stay at this hotel again next time we visit Osaka.

I highly recommend opting for the Executive Twin Room. The size and layout are much more suitable and comfortable. The standard room feels a bit lacking, haha. 😂 A big thanks to the Trip.com customer service for helping communicate with the hotel and resolving my issue!

+The location was really nice, very serene with lots of mountains surrounding the ryokan; +Relatively easy to access (pretty far from Osaka, but close to the train station); +Staff speaks English, so you shouldn't have issues with communication; +They have a lot of instructions/maps/manuals on how to fully enjoy the ryokan, so you shouldn't have trouble figuring out the basics. ~Food was mostly ok, nothing bad or spectacular, good portions; ~Although they do have some SPA elements, it's really not a lot (basically nothing except hot springs and massage) -It's certainly on the older side (not in the sense of it being particularly historical, rather that it would benefit from some renovations), but maybe that adds to the ambiance for some people; -The actual inn territory is rather small, so you won't have much to explore without going outside. Overall, I think it's a good first ryokan to familiarize yourself with the culture a bit, but I wouldn't necessarily refer to it as particularly impressive/authentic experience.

Facilities: Excellent, exceeded expectations. Upon entering the hotel, you take off your shoes and store them in a locker. Check-in was fully self-service via a machine, which was very convenient. The rooftop hot spring was a must every night, so relaxing. After soaking, there were free popsicles to enjoy. The room had great blackout curtains and was quiet. Restaurant: Free ramen was available in the evenings, and it was delicious. You could even buy an onsen egg from the Lawson downstairs to go with it, truly tasty. Breakfast was bountiful, and although I thought I might not be used to the food, it was actually very good. Location: The location is great. Surrounded by office buildings, it's very quiet at night, much quieter than the Shinsaibashi branch.

The location is excellent, very convenient. It's about 300 meters from the subway station, and the airport shuttle bus stop is just a few minutes walk across the street from the hotel – you'll know you're there when you see the sumo statue. Shinsaibashi shopping district is also just a few blocks away. However, the breakfast doesn't offer bread or toast; instead, there are several kinds of kimchi, perhaps because Korean guests are the main demographic. They provide forks but no knives for meals. The hot spring is a definite plus and a great amenity.

The Executive Room was clean and spacious! The front desk staff was very helpful and gave me directions to Osaka Castle Park. In the evening, I enjoyed the outdoor onsen, which was super relaxing and helped me unwind after a long day.

An excellent hotel with a convenient location. The twin room was spacious, and the bathroom featured a separate shower and toilet area. Guests are asked to place trash and used towels outside their door daily for collection. Every morning, the hotel provides Yakult. In the evenings, after enjoying the hot spring, guests can relax in massage chairs and read manga, along with complimentary ice cream. After 9:30 PM, you can head to the first floor for a bowl of soy sauce ramen and free coffee and cola. I enjoyed the hotel's hot spring daily, and even the showers in the room were clean. As our final hotel in Osaka, the room was adequately spacious; even after all our shopping, there was still plenty of room to open our suitcases. I would definitely choose this hotel again for my next visit.

The room was small but very clean and well-equipped. You can pick up toiletries you need, as well as nutritional supplements and face masks, from the lobby. There's a 7-Eleven convenience store downstairs, and the service was excellent. Every day, they'd give us a spa code so we could use the hot spring anytime. The only downside is that the location is a bit far from the subway, but it's great if you enjoy walking. Facilities: Excellent Cleanliness: Very clean Environment: Good Service: Good

Compared to hotels in Kyoto, it's not as refined, but the value for money is quite high. In the afternoon, you can enjoy free-flow beer and drinks. I didn't book breakfast, but it looked pretty good when I passed by. There's a Shinsekai night market nearby that's very lively from 7 PM to 10 PM, and some izakayas or restaurants are open until 11 PM or even midnight. When you exit Ebisucho Station, use exit 5. (If you haven't booked a ride-share or luggage delivery, leaving might be a bit difficult as this subway station doesn't have an accessible route.)