Hotéis Hot Springs em Osaka Prefecture, Japan

The hotel was inflexible about changing rooms unless it was the same room type. However, the location is great. I'd choose to stay here again next time for several reasons. First, it's very close to Solaniwa Onsen, which is open from 11 AM to 11 PM. This is a perfect option for those with an early check-out and a late flight. Second, there are a few good restaurants nearby, located on the upper floor of the mall between the hotel and Solaniwa Onsen (see attached photos). Third, the city view from the 51st floor during breakfast or dinner is absolutely worth checking out. Fourth, you can take the subway directly to Kansai Airport without any transfers. Just pay attention to the announcements; about two stops before the airport, the train splits, so make sure you're in the correct car. The front desk also has staff who speak Chinese!

When we first arrived, we went through the wrong entrance, and the front desk staff came down to meet us. The location is excellent; you just cross a pedestrian bridge outside and you're at the subway station. The service was fantastic. We were even more pleasantly surprised when we entered the room—it's definitely a very spacious room for Japan. We had no problem opening all three of our suitcases. The room facilities are very comprehensive. Every day, housekeeping cleaned the room thoroughly and replenished everything. We will definitely stay at this hotel again next time we visit Osaka.

The hotel is conveniently located right outside Sakurajima Station. The environment is nice, and the two main highlights are the hot springs and the breakfast. I soaked in the hot springs for four days straight, it was incredibly relaxing! The breakfast quality is excellent. We were traveling with my elderly mother, so we bought breakfast for her. She could sleep in, then enjoy a good meal before heading out to explore, which really helped her stay energized! Walking to Universal Studios isn't too far either, about a 15-minute walk, which is perfectly acceptable.

We booked a two-night stay to fully immerse ourselves in the atmosphere of Japanese traditions. We thoroughly enjoyed everything – the very friendly staff, traditional Japanese dishes, the hot spring, and comfortable futons to sleep on. We had two breakfasts, two dinners, and an additional lunch. All the dishes were varied and unique. The first dinner was Japanese traditional Kaiseki, and for the second, we chose Japanese wagyu beef Shabushabu. We absolutely loved everything, and the Shabushabu was simply amazing! We spent the day strolling through the picturesque surroundings. It was very hot, and afterward, we enjoyed visiting the on-site pool. The ryokan is conveniently located, a quick train ride from Osaka. A huge thank you to the staff for such a unique stay!

Facilities: Excellent, exceeded expectations. Upon entering the hotel, you take off your shoes and store them in a locker. Check-in was fully self-service via a machine, which was very convenient. The rooftop hot spring was a must every night, so relaxing. After soaking, there were free popsicles to enjoy. The room had great blackout curtains and was quiet. Restaurant: Free ramen was available in the evenings, and it was delicious. You could even buy an onsen egg from the Lawson downstairs to go with it, truly tasty. Breakfast was bountiful, and although I thought I might not be used to the food, it was actually very good. Location: The location is great. Surrounded by office buildings, it's very quiet at night, much quieter than the Shinsaibashi branch.

The location is excellent, very convenient. It's about 300 meters from the subway station, and the airport shuttle bus stop is just a few minutes walk across the street from the hotel – you'll know you're there when you see the sumo statue. Shinsaibashi shopping district is also just a few blocks away. However, the breakfast doesn't offer bread or toast; instead, there are several kinds of kimchi, perhaps because Korean guests are the main demographic. They provide forks but no knives for meals. The hot spring is a definite plus and a great amenity.

The staff are nice offering me room on the higher floor Very nice view from the room The room is spacious with a working desk that I can work remotely. It's comfortable except the network is a bit slow.

## Pros: Conveniently located near Osaka Metro's Kitahama Station🚇, just two stops from the Umeda shopping district, and not far from Shinsaibashi. While there aren't many restaurants directly around the hotel, it's primarily surrounded by office buildings and financial institutions, adjacent to the Osaka Stock Exchange. ## Cons: Some staff members were very professional, such as a young gentleman who spoke Chinese. However, some staff had an indifferent attitude, like a middle-aged woman in the restaurant. A few individual employees displayed poor service, lacked a service-oriented mindset, and provided a very unsatisfactory experience – for instance, a young, slender Japanese female employee with her hair in a bun. I hope not to be served by her again. ## Facilities: ① The windows can be opened to a certain degree, which is very useful for regularly ventilating the room and preventing a musty smell. ② The room is small, but the layout is cleverly designed and generally quite functional. However, the shower area is too cramped, making it difficult to turn around, which negatively impacts the user experience. ## Suggestions: It would be great if the breakfast variety could be rotated every 1-2 days, and if the entry cutoff time could be adjusted to 09:30.

What a fantastic experience! The hotel boasts an excellent location, only a 5-minute walk from the subway station, and there's a convenience store right on the ground floor. The front desk staff were incredibly warm and helpful. My only minor complaint would be the breakfast, which was just average. However, the room was very comfortable, and the hot spring was a definite highlight – a genuine sulfur bath. Plus, they offer high-tech luggage storage lockers for after check-out, which is a great touch. Highly recommended!

Was allocated a room on 2nd floor with no view. Kept curtains drawn throughout our stay, was a pity. Other than that, was a great stay overall. Enjoyed the complimentary drinks and alcohol daily. Very near to Ebisucho train station. Convenience stores are very close.