Hotéis Hot Springs em West Java, Indonesia

All staff are extremely polite, helpful, and kind. Made me feel really welcome, and I had a really nice time here. The rooms were very good and well maintained. All food and services were exceptional.

Love it. Restaurant staff and check in staff are awesome. The hallway smells good. Room is great. We love it. The view is just amazing. Dinner at night at the restaurant is worth it

Great Staff. Nice lobby. Free parking. Nice and clean room with big TV and queen size bed. Nice pool. Onsen was closed that day. Restaurants, coffee shop and market around hotel. I highly recommend this hotel!

The place is relatively quiet, the environment is beautiful, the breakfast is delicious, and the facilities are well maintained.

This hotel is amazing! It offers a beautiful view, and all facilities were available and worked perfectly. The staff were friendly, and the security guards were very responsive. The hotel itself was clean and had a pleasant aroma. Everything was great, the only tiny thing was no ice cream at breakfast 🫶. Definitely great value for money, especially when booked via Trip.co.

It is a great hotel. Staff were very friendly and helpful. Breakfast was quite impressive too the amount of choices is huge. Location is convenient too that its nearby to some leisure zone. Will come again definitely !!

The Buffet breakfast is not up to the hotel standard. The dishes are lower than a normal standard hotel. Needs a lot of improvement on the food & beverage side.

It was an amazing experience staying at the loft...the bedsheets was sparkling clean...towel were still in white colour even some other hotels still used even it had already turned into greyish... The view from our room.. is amazing...we can see the whole town

rather new hotel in Garut, overall is good, not the best, but not bad either. room come with breakfast, the breakfast is quite nice. Many option from cereal, main course, bread and pattiserie, juice, milk and also coffee and tea the room itself is new, but build quality is not good. the tile is break on some parts, and you can hear person above you walking in the night. room amenities is good. but why only 1 sachet of coffee ? this room is for 2 person -- swimming pool, and hot water batch is nice like most of hotel near cipanas garut. the only challenge in my opinion is how to maintain the quality of the hotel. it is new, but i do not know in a few years ahead if it is not maintain. *please check the flooring and the toilet.

The public areas and rooms of the hotel are clean and hygienic. The rooms are large, but there are too many old TVs inside. The refrigerator and water dispenser are very noisy and need to be unplugged before sleeping. There is a high-speed rail track outside the balcony, and the sound of the high-speed rail passing by is quite loud. Also, the hotel is in a remote location and you have to take a taxi to get in and out. There is no breakfast at the restaurant, and there is no self-paid breakfast. There is no convenience store, only a vending machine. You can't use WeChat, Alipay, or cash. You can only use the local bank card bundled software to scan the code to pay, which is super inconvenient.