Hotéis Hot Springs em Guangdong, China

My recent stay in the courtyard room revealed a significant gap in overall experience. Both the facility design and service responsiveness need improvement, as detailed below: Areas for improvement: 1. The privacy of the courtyard hot tub is severely lacking. The hot tub is outdoors with almost no cover, making it directly visible to passersby. This made it impossible to use comfortably. After reporting this to the room butler, I was offered a 'downgrade' option. Reporting it to the front desk led to no follow-up or resolution, indicating a lack of service closure. 2. The lighting design in the room is flawed. The bathroom light cannot be fully turned off, causing significant light leakage at night and continuously disturbing sleep. For a hotel focused on leisure and relaxation, this basic experiential issue is truly unacceptable. 3. The room layout is impractical. My room was extremely far from the hot spring area, requiring a long walk through public areas. This severely disconnects from the core 'hot spring resort' experience. I suggest the hotel optimizes its room layout or shuttle service. Relatively satisfactory aspects: 1. The breakfast offerings were commendable. The variety was rich, and the quality consistent. The window seats offered an open view, and the dining atmosphere was pleasant. 2. The check-in process was smooth. A butler had already contacted me before arrival, and upon reaching, I was directly escorted to my room with my luggage delivered simultaneously. The overall handover was efficient, demonstrating appropriate service awareness. Summary: The hotel performs adequately in its initial service handover, but there are clear shortcomings in hardware design details and post-service response mechanisms. Especially the privacy issue with the courtyard room – if not improved, I would not recommend it to guests who value privacy. As a resort hotel, I hope more attention will be paid to the completeness of the guest experience.

This hotel is incredibly comfortable, truly a paradise for families with kids. I was hesitant to go before because of negative reviews online, but once I went, it was a whole new world! Although it was indeed crowded, it was very well managed. Breakfast was served until 12 PM with a continuous supply of delicious, not just perfunctory, food. The temple fair was also crowded with lots of fun activities. You can take the kids to play first and then go eat later; after 8 PM, there are no queues for food. For around 200+ (presumably RMB), there are all sorts of snacks, salmon, steak, malatang, teppanyaki, various Thai desserts, snacks, and entertainment – seriously, it's more than enough! The hot spring area is also excellent. The hot spring pools are continuously refilled and cleaned. The complimentary snacks, drinks, teas, desserts, ice cream, bread, and fruits are constantly replenished. Towels are readily available. There are also several ball pits where you can leave the kids, allowing adults to enjoy their meals and activities with peace of mind. Before going, I thought it was expensive and crowded, but after experiencing it, I realized the price was totally worth it. I'll definitely go again!

This hotel truly liberates guests from wasted time, allowing every precious minute of their vacation to be spent creating happy memories. From skipping queues with exclusive access to the shuttle bus's precise minute-by-minute schedule, and the in-room fast-charging facilities with high-speed Wi-Fi, it's all designed for efficiency. The hotel itself is a living, interactive 'nature laboratory.' Encounters with animals aren't just passive observation; they're designed as multi-faceted active explorations: a casual glance from the restaurant terrace, a detailed look through binoculars at the viewing platform, or participating in a zookeeper's educational talk. This tiered approach ensures guests of all ages can find their comfortable connection with nature. The rooms are clean and tidy; the bedding is spotless and dry; the hotel's location is excellent; and there's a WeChat butler, Shule, who responds quickly. The lobby also has security personnel, standing at attention like retired soldiers, providing a strong sense of safety. The service demonstrates 'proactive empathy.' It anticipates the hidden pain points of family travel: providing bed rails and sterilizers for toddlers, preparing rest stations for the elderly, and even offering light meals for guests arriving late at night. This comprehensive care, even before being asked, significantly reduces the mental burden on trip organizers. What impressed me most was its 'scenario-adaptive capability.' Whether it's sunny or rainy, the hotel can quickly convert outdoor experiences into equally engaging indoor activities. Whether you're a boisterous family group or a solo traveler seeking tranquility, everyone can find their own undisturbed space here. It's like a brilliant director who has prepared the perfect stage for entirely different scripts. It's not just an accommodation; it's a complete operating system for how to efficiently, comfortably, and deeply enjoy a themed resort. It proves that true luxury isn't about piling on elements, but about providing a calm, comprehensive, and well-managed experience.

I took my girlfriend out to play. My girlfriend said she was very satisfied. The hotel service was very good. The front desk gave me a very warm impression. The warm reception of Xiaozhi and Manager Li offset the fatigue on the road. It was my first time staying in a hotel and I felt sincerely received. Although the room had closed windows, it gave people a Hakka walled house style. The night view was particularly beautiful! The Four Points by Sheraton Bavaria was beyond expectations. The environment was beautiful, the facilities were well maintained, not as scary as the reviews said, and the hygiene was also very clean. It is an old hotel, and it seems that a lot of effort has been put into maintenance. I have the opportunity to bring my family back for vacation. Thank you Xiaozhi and Manager Li for their warm reception.

You can tell a lot of thought went into the details. **Amenities:** There's a stream nearby for fishing and playing in the water. On-site, you can barbecue, camp, have bonfires, experience intangible cultural heritage activities, practice calligraphy, and enjoy tea ceremonies. It's a rich and diverse offering, providing entertainment just steps away – you'll never be bored. **Room Interior:** Equipped with a Laifen hairdryer, disposable bathtub liners, mountain spring water for tea ceremonies, both disposable and reusable towels, comfortable bedding, and a separate wet and dry area. **Dining:** Breakfast was very rich and varied (I forgot to take a picture!), served in a nine-compartment style, with fruit and soft drinks in the fridge. For lunch and dinner, they can help you order from a local farmhouse to eat at the guesthouse, or you can barbecue directly at the guesthouse. There's also afternoon tea, which is exquisite and delicious, and the freshness of the fruit really shows their dedication. **Service:** The service was very thoughtful. It was cold, so they brought breakfast directly to our room. I'll definitely come again!

The environment and service here are excellent; it's a very peaceful place. The accommodation is quite close to the Hot Spring Palace, and all the staff I encountered along the way had a great service attitude – a big thumbs up! 👍 Plus, the hot springs are very comfortable to soak in, making it perfect for a winter trip with family and kids. Both children and seniors were very satisfied. Breakfast was also quite abundant, with both Chinese and Western pastries available. The hotel building features traditional Huizhou architecture, full of Chinese charm, which I really loved! They also offered a complimentary travel photography service.

The service at Sanying is really good; the staff are polite, enthusiastic, and proactive. The buffet offers a good variety and is quite decent. The room hygiene is excellent, and I appreciate the separate toilet and shower, which is very thoughtful. However, I hope they can add a clothes rack in the shower area or another door near the vanity, which would be more convenient for families with children. Also, I suggest having someone specifically check for loose screws on the balcony door locks. Paying attention to these small details would further enhance the brand's reputation.

A truly wonderful stay! The hotel boasts excellent natural surroundings with fresh air, peace, and comfort. The facilities are top-notch, and the staff are incredibly warm and friendly. They upgraded us to a suite and promptly provided a bed rail for the baby. We even received complimentary dessert soup in the evening! The private hot spring pool in the room was clean and convenient, and soaking in it melted away all my fatigue, significantly enhancing the joy of our stay. Whether for relaxation or a gathering with family and friends, this is an outstanding choice. We're already looking forward to our next visit!

My first trip to Lingnan led me to Yinsha Hotel, and fortunately, it didn't disappoint my picky self – in fact, it brought pleasant surprises! The hotel's design is refreshing. Stepping into the lobby, you're immediately greeted by the sparkling, floor-to-ceiling expanse of the ocean, almost like walking into a painting. The entire ground floor of the hotel is semi-open, enveloped by lush greenery and beautiful scenery – blue sky, white clouds, sunshine, beach, and vast blue waters. Everything feels within reach, making you feel part of the landscape, relaxed and at ease. The hotel boasts a spacious lobby, restaurant, rooms, balconies, and even a large shower room (thoughtfully split into two, with one half for hanging clothes). The toilet is also generously sized, so no worries about bumping into things [chuckle] – comfort everywhere. The hotel's management appears relaxed, offering guests a sense of ease, comfort, and ample freedom. Yet, their butler service is surprisingly attentive, a testament I experienced firsthand with my butler, Betty. After checking in at the front desk, Betty was incredibly responsive. Before I even arrived, she had already upgraded my room and meticulously fulfilled all the requests from my Trip.com booking. After showing me rooms, she adjusted them based on my actual needs, providing two options to choose from. She tirelessly went back and forth, up and down, just to ensure my satisfaction, even asking in the evening if my stay was comfortable. We loved the hotel so much that we decided to extend our stay. Betty immediately offered me the best value package and clearly explained how to book it, handling the reservation for me. This led to two extensions, and we ended up staying for ten days – that's how much I love this hotel! Betty's emotional intelligence is off the charts; she's incredibly empathetic and highly efficient. Throughout our ten-day stay, she was always available to help and resolve any issues. We were truly amazed by Yinsha Hotel's butler service management. A heartfelt thank you to Betty!

This hotel is definitely the best in the Liuzu's Hometown Resort. Although it's been open for nearly ten years, the environment and facilities are very well maintained. You can enjoy hot springs in winter and water activities in summer, and the nearby Guo'en Temple caters to those seeking spiritual solace. The two-bedroom, one-living room villa we stayed in was quite spacious, and the gentle, soothing aromatherapy in the rooms was a hit with the whole family. If I had one suggestion, as it rained during our stay, it would be great if a transparent roof could be installed over the private hot spring tub so it could be enjoyed even on rainy days.