Hotéis com Gym em Souss-Massa, Morocco

An experience that exceeded expectations! If you're looking for a safe, worry-free, great-value seaside staycation just steps from the beach, I would recommend this place to everyone. 1. Service: Absolutely Fantastic I have to say the service at this hotel is truly impressive. All the staff are well-trained, almost everyone greets you with a warm, friendly smile and frequently asks if you need any help. You never feel neglected here. Any request you make is promptly attended to. In the restaurant, table-clearing is extremely efficient, and our table was always kept spotless. I was amazed by the quality and efficiency of their service — this is the best service I’ve experienced at an all-inclusive hotel in this price range. 2. Room: Clean and Comfortable The room is well-equipped, with air conditioning, a hairdryer, toiletries, a fridge (with complimentary soft drinks), and a safe. My room had floor-to-ceiling windows overlooking the courtyard, offering a lovely view. The mattress was very comfortable, and daily housekeeping was thorough and spotless. The only minor flaw was that the bath towels were a little worn, though they were clean. 3. Hotel Facilities: Great, with Plenty of Pools The hotel sits on an elevated platform with sweeping views overlooking the beach. There’s direct access to the beach, guarded by security staff, which made us feel very safe. There are so many pools! Plenty of sun loungers and umbrellas are available, and the poolside bar serves drinks and cocktails. Activities like water polo are organized daily — something that will make water lovers very happy. 4. Dining: Very Rich Selection, Mostly Western Cuisine The hotel has three restaurants — an international restaurant, an Italian restaurant, and Azha, a Moroccan speciality restaurant. The bakery bar is almost open 24 hours, so even if you're jet-lagged and wake up at 11 pm, you won’t go hungry. Food preferences are, of course, personal. For us, although there weren’t many dishes tailored to an Asian palate, we were still able to find things we really enjoyed. A special highlight — we were lucky to book the Moroccan restaurant with help from the staff. There was live oud music, very distinctive starters (Moroccan soup, appetizers), a main course (tagine), desserts, and an amazing flaming coffee (which was seriously cool). The staff introduced each dish in detail, and we had a wonderful dining experience. The only small drawback was that the portions were a bit too generous for two Asian women; we felt sorry we had to leave some food behind because we were simply too full. 5. Activities: A Few Options, Though More Could Be Added The hotel’s activities mainly revolve around daytime pool parties and evening shows at the sports club. The dancers in the evening show were incredibly engaging, and they invited guests to dance at the end — my mum and I really loved the atmosphere. Unfortunately, due to limited time, I couldn’t try out more activities, which was a bit of a shame. Overall, this was an incredibly relaxing staycation, perfect for travellers who value safety, comfort, and great value. Once again, heartfelt thanks to all the hotel staff — your warm smiles and friendliness made my mum and I feel so at home during our four wonderful days here. We truly felt the warmth and comfort of home.

Pictures: I attached 9 pictures for broken lock and bathroom. There was few minor issues as well but most important are described below. Reception: Person who check me in asked for tax to be paid so I said OK. He asked for 150 MAD so I paid. Once I went to my room I checked previous bill issued by Trip and it was only €10.20 which is more less 110-112MAD but receptionist asked for 150MAD so 30% more. I came back to reception about half an hour later to challenge him but he tried to trick me that I am paying different tax, not tax from my bill etc. but once he realised I will not let him go he asked me if I want any refund for overpayment. I paid him with GBP where official exchange rate was 12MAD but obviously he lied it is 11MAD. They got exchange point on site and rate there was 12.10MAD. Management should investigate this young mid age men trying to cheat their own clients with amount and exchange rate. Two ladies came there soon after I paid him my local tax so he told them that exchange point is closed now (how come 1 min earlier it was open for me ? Joke.) Room cleanliness: Room was so so but bathroom was very BAD = very BAD. Bathroom has mould around silicone, tube has strange stains = see my pictures attached so you can judge yourself how it is. TV: has no foreign channels with foreign languages.

Expérience mitigée: tres bel établissement, qualité du service impeccable, qualité de literie nickel. Seulement pour un hôtel 5 étoiles, il y a des choses à dire: 1)Buffet du petit déjeuner pas mal mais pas digne d'un 5 étoiles surtout pour la partie salée ( très peu de choix de Charcuterie et fromage pourtant au Maroc ce n'est pas ce qui manque) idem le Maroc regorge de produits de qualité et de saison qui ont manqué au buffet (avocat, fraises....) 2) musique forte dans le couloir devant la chambre dès 7h du matin, ce qui me réveillait et malgré la plainte à la réception, rien n'a été fait. 3) Si vous avez le malheur de vous plaindre pour des dysfonctionnements, les responsables perdent vite leur sourire et deviennent très nonchalants, ce qui est un manque de professionnalisme

Good experience overall, shower head had an issue and water would leak out of the shower but that wasn't much of an issue. Shower gel and shampoo were not that good in our opinion. Can also complain about the padel rackets and balls provided for the courts were awful, and you could only book a court 30mins per day which is not that much. At the pool, lots of noise and loud music wasn't very enjoyable most of the time for us, as we prefer something a bit calmer and more relaxing. Too much Zumba and related music, if you don't enjoy this like us, takes away from the experience a lot. Apart from this stay was enjoyable, pool was nice and clean, beach was good, food was good and had a lot of variety, pastries were really nice, most of the employees were very nice and engaged with us a lot of the time. Would recommend the hotel to anyone interested in coming to Agadir.

Great location with easy access to the beach. The staff were friendly and helpful throughout our stay. One minor downside was that some food and drinks were not replenished promptly during breakfast time

Hotel is beautiful and local shops and area is nice, cheap and close to public transport, nice staff but the waiting time to check in was more than one hour and not just me but lots guests had to wait and countinue queing to beg for keys of the room even after completing all paper work because rooms were not ready for any of us. No kettle and towels in a room. They play music at swimming pool to entertain guest till midnight so was unable to sleep and rooms aren't sound proof. Staff knock on a door and in few seconds enter in a room without a permission. I would expect them to wait for me to open a door. No hot water either.

The staff are all amazing really friendly. Hotel location is great close by to everything probably a 10 - 15 min walk to the beach. Place was clean but only issue I faced if I’m honest is the room I was given the lock chain was broken and door lock was broken I have provided pictures below. Was a bit scary knowing I couldn’t lock my door and did ask them to fix it but they didn’t. Other issue is this hotel is listed as a 5 star hotel but did not feel like it, other then having a fridge in the room there was no basic amenities like a kettle to have teas or coffees and no iron or ironing board. I would expect those at least for the price paid for the hotel. The breakfast was quite poor also very limited options. The reason why I’ve ranked this hotel high is the cleanliness and staff service but if they modernised and added more amenities this place would be amazing

Beautiful location. Perfect welcome. Lack of organization. (Review the welcome fruit basket, barely ripe fruit. Very good macaron). Very average breakfast buffet despite a wide selection. Expensive hotel for the service. The village of Taghazout is easily accessible on foot. A corner of paradise. I don't understand why they charge 15 dirhams to enter/exit the hotel parking lot!

The location of the hotel was amazing and we were upgraded to a sea view room which was nice. We found the food very good every mealtime and we used the snack bar too and the food was good. The staff at the beach bar were quite rude as was the man on checkout. During our stay, plastic was put down on the floor of our block and workmen were taking the plaster off. This didn’t disrupt our stay but it would have been nice to be warned that this work was going to be happening. Bed was comfy and amenities were good too.

The staff were amazing and the hotel was very clean, aesthetic and the garden views are great. It was always a sigh of relief returning to the hotel after a day out in Agadir. The beach near the hotel also was not as busy as other areas on the strip, so definitely a good spot if you want to be away from the crowds. What let’s this hotel down is the average breakfast, wasn’t really 5* and they definitely need to improve on variety of warm breakfast options and it isn’t clear that you can order certain things on a select menu. The hotel restaurants also weren’t great and overpriced for what you get, I wouldn’t recommend. Found it odd that you also had to pay to use the padel court! Usually activities like these are available to access as guests!