Sadly, I wasn't impressed with the level of cleanliness in the single room but the double room & bathroom were much. The view of the harbour from the room was outstanding. Lots of activities and Christmas parties taking place.
Overall, the experience was excellent, and the hotel maintained high standards across most areas. The rooms were comfortable, clean, and well-maintained, and the staff were courteous and professional throughout the stay. The location was convenient, and the general atmosphere of the hotel was pleasant and welcoming. However, the room service could be improved, as it did not meet the same level of quality as the other services provided.
Eu estava um pouco preocupado quando me aproximava do hotel, não parecia bom.
Uma vez que tudo mudou, todo o local é inimaculadamente limpo, decorado com sabor e as instalações são excelentes.
O MEU único negativo é que a sauna não funciona.
A melhor característica deste hotel é o pessoal, muito amigável, eficiente e feliz de ajudar.
Ele voltará.
We booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
Usei Hilton para fazer negócios no passado e Dover vivia para cumprir as minhas expectativas.Reservei três quartos duplos por três noites para UMA reunião.Muito feliz com nossa estadia e irá reservar novamente.Amigo, pessoal atento.Quartos e banheiros limpos SEM escuro. Alguns DOS Mais confortáveis leitos que dormimos.Alguns problemAs com pequeno-almoço (resolvido) e UMA Grande seleção.Alguns DOS nossos partidos gozaram de sauna.Um lado a lado - o elevador único é muito pequeno e lento para criar um buraco.
good experience, staff are nice, close to the shopping outlet. but I would avoid the parking cause when I come back the other day, there is milk on the window, not sure if they are from the above
A great find. The Rooms, the food and staff were excellent. Great for pets. Close to the shuttle port. We will stay here again. Only point I could make is that they need a better area for breakfast when travelling with a dog. The low tables with settees are not ideal for eating from.
Checking in at reception was quick & easy. The room was spacious with a large king-size bed which was comfy and the room was toasty. Good value, would recommend and stay again.
Localizado em Faversham, Cave Hotel & Golf Resort é uma excelente base para explorar a cidade.
Esta propriedade tem um piscina, incluindo um piscina aquecida. Durante a sua estadia, mime-se com uma visita ao sala de massagem ou sauna no local. O academia oferece um local para os hóspedes se exercitarem.
Você encontrará um restaurante na propriedade com uma variedade de opções gastronômicas disponíveis. Durante a sua estadia, mime-se com serviço de quarto com comida do restaurante do hotel. Termine o dia com uma bebida no bar.
Neste hotel, você terá acesso a um jardim. Para maior comodidade, guarda-volumes também estão disponíveis na propriedade.
Um estacionamento de grátis está disponível na propriedade.
Muito bom
97 avaliações
8,9/10
Preço a partir de
€ 231
por noite
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8.0/10
Very Good
GGuest UserStayed in Room 265 near the elevator area and unfortunately the noise insulation was very poor. The fire door beside the lift slammed loudly throughout the night whenever guests passed by, making it almost impossible to sleep. The hotel should really install soft-closing hinges to reduce the noise for nearby rooms.
GGuest UserWe had a super trip to the hotel as a couple + a dog. We used the hotel as a base while exploring Kent, and it was perfectly located for that.
The rooms were indeed a bit dated, but this is a non issue for us. Large parking lot on site. The rooms were clean, well equipped and comfortable. The hotel breakfast was good (though coffee could be better), staff was super friendly, and the wellness (gym, spa) facilities were a great bonus. We will for sure stay again if we are in the area.
GGuest UserGood clean hotel in good location. Nice bar area. Hotel has pool with jacuzzi,steam room and sauna which could do with a bit of a refurb. Decent Gym. Overall a good hotel
AAlmira KultayevaWe had a very pleasant stay at the hotel. The staff were extremely polite, friendly, and always willing to help whenever we needed assistance. The room was clean, comfortable, and well-maintained. Although it was a standard room, it had everything we needed for a comfortable stay. Overall, we were very satisfied with our experience and would happily stay here again. Thank you to the entire team for their excellent service!
GGuest UserPerfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
GGuest UserThe hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.
GGillianStayed one night for a local wedding. Excellent communications before arrival as I was at the wedding at check in time. Everything done over the phone and on arrival at night after the wedding the staff helped carry my luggage which I had left in my car in the grounds. The bed was very comfortable. Shower excellent as was breakfast. Friendly helpful staff. No complaints at all.
KKnight of oldI had a wonderful stay at this hotel and would happily return. The staff were mostly friendly, professional, and always ready to help with any request. My room was clean, spacious, and well maintained, but there were some red stain in my bed sheet which is extremely gross. The location was also perfect, close to shops, dover port, restaurants, and public transport, which made getting around easy.
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