Hotéis 5-Star em Yunnan, China

Our stay was truly wonderful and beyond our expectations. From the beautiful surroundings to the heartfelt service, everything made this a very special experience for our family. What impressed us most was the amazing team behind the hotel. From the front desk, to the activity organisers, to the restaurant staff, everyone was warm, friendly, helpful, and attentive. We felt genuinely welcomed and well taken care of throughout our stay. It is not easy to find a hotel where the service feels so sincere and consistent in every part of the experience. The room arrangement was one of the most unforgettable parts of our stay. Waking up to the breathtaking view of Jade Dragon Snow Mountain was simply amazing. The view received so many compliments from our friends and family, and many of them even asked us more about the hotel because they were so impressed. It truly made our stay feel extra special. A very special thank you to Jennifer, the Front Office Manager, for her prompt replies and thoughtful arrangements before our stay. Her care and attention to detail made us feel reassured even before we arrived, and we really appreciated all the effort she put in to make our stay so well arranged. Another highlight was how kid-friendly the hotel is. There were so many enjoyable activities for children, especially the animal feeding sessions and campfire dancing. Our child enjoyed them so much, and seeing her so happy made the stay even more meaningful for us. The fact that she is already asking to come back says everything. Breakfast was also a wonderful part of our stay. There was a good variety, the food was enjoyable, and the setting was beautiful. Starting each morning with the peaceful view of the lake and mountains made the experience even more special. This hotel truly raised our expectations of what a great and luxurious hotel should be. It is not only a beautiful property, but also a place made special by a team that brings so much warmth, care, and dedication to every guest’s stay. Congratulations to the hotel for having such an outstanding team and such a wonderful place. Thank you for giving our family such beautiful memories. We will remember this stay fondly.

10/10 will book this hotel again in Kunming!! The location is right smack in the city centre, easy to get around to Nanpibg street by foot (10 mins walk), shuncheng shopping mall. A lot of eateries nearby, no need to worry about it. The hospitality of the staff is also amazing as well, making our stay unforgettable.

We've had an incredible time here! The staff were warm and welcoming from the moment we stepped out of our chartered car, helping us with our luggage and making us feel right at home. The front desk staff were efficient and friendly, making check-in and check-out a breeze. The service staff during breakfast and happy hour were top-notch, attending to our every need and even filling our personal water bottles. We're so grateful to have chosen Hyatt for our first family trip, and we can't wait to come back!

Adoro este hotel ecológico. O motivo é que ele fica longe do centro da cidade, e tem seus prós e contras. A piscina fica um pouco fria em dezembro. O café da manhã é bom, principalmente o macarrão. Mesmo sendo estrangeiro, fiquei totalmente satisfeito.

travelling as a family, i requested for 2 rooms that i booked to be closer together when checking in. ms. 赵 Yuma was very helpful and arranged accordingly. she even provided and upgraded room type so that the rooms can be nearby. the good service doesn’t start or end there. when we arrived at the hotel, the staff were very friendly and assisted us with our luggage. the location of the hotel was also decent, with the wanda mall beside the hotel and a short car ride away from the city centre and train station. even though the hotel opened several years ago, thefacilities are well maintained and the room decoration still looks good.

Our entire stay was excellent, thanks to Heidi's thoughtful and attentive service, and the polite and enthusiastic staff. All the service details were spot on. The hotel has been open for ten years, so some facilities are a bit dated. My main wish for improvement would be the guest room TVs; even standard small hotels now support screen mirroring, but a five-star hotel doesn't, which is quite inconvenient. For our extended stay, we were given a 270-degree view room with expansive high-altitude views that were stunning. The room was quiet and comfortable, and the bedding was soft, significantly enhancing our experience. Aside from the minor disappointment with the TV equipment, everything else—dining, service, and views—was impeccable. It remains our preferred choice when visiting Kunming. The overall location is very good, the bed was comfortable to sleep in, and the room layout was well-designed and excellent. The hotel offers great high-altitude views, perfect for relaxing after exploring, enjoying a bath and a drink while overlooking the city.

Just got back from an amazing stay at the Pullman Dali ! First off, the views of Erhai Lake are incredible. Waking up to that every morning was worth the trip alone. The hotel is super modern and everything was spotlessly clean—our room felt like a perfect, comfortable retreat. But the real highlight was the service. A huge shoutout to our room assistant, Tracy! She was so attentive and helpful. For two days, she was basically my personal ”Ask Me Anything” guide for the hotel and Dali. Need a restaurant tip? Ask Tracy. How to work the lights? Tracy knows. Extra pillows? Tracy's on it. She answered every single question and made everything so easy and smooth. If you're looking for a beautiful, comfortable hotel with stunning views and staff who genuinely make your stay better, this is it. Thanks especially to Tracy for making our trip so special! Highly recommend!

My stay at Mile Holiday Hotel was extremely satisfying. The front desk service was warm and efficient, making check-in quick and seamless. The room was clean and tidy, the bedding was comfortable, and both the lighting and soundproofing were excellent. The outdoor pool had refreshing water, offering a great recreational experience. The overall environment was comfortable and pleasant, and the service was consistently attentive. I will definitely choose to stay here again next time I visit Mile.

My stay here far exceeded my expectations, and I have to give it a glowing review. The hotel environment is clean and tidy, with a simple yet elegant lobby. The public areas are spotless, and the hallways are quiet and peaceful. The room has great natural light, a soft and comfortable bed, and a bathroom with a separate shower and toilet. The toiletries are comprehensive, and even the corners are meticulously cleaned with no strange odors. The overall atmosphere feels warm and cozy. The service was an added bonus. The front desk staff were gentle and enthusiastic, handling check-in efficiently and quickly. They patiently and thoroughly answered all my questions. The cleaning staff were very attentive, proactively refilling drinking water and toiletries. When I needed directions, the hotel staff proactively helped me plan my route, providing thoughtful and considerate assistance throughout my stay.

I was a bit anxious upon arrival, but to my surprise, the experience was exceptionally good, so much so that I chose to stay here again on my return trip. The room provided all the essentials, and they even offered earplugs due to nearby construction during my stay. The room's design was clean and cozy, exceeding my expectations. What I want to praise the most is the hotel's service – a truly dynamic team! They proactively contacted me before I even arrived in Kunming to discuss my needs. The check-in service was incredibly detailed, complete with a welcome flower arrangement. Due to the lobby's location, they always proactively offered luggage assistance, arranging for someone to be ready to help as needed. This completely compensated for the one minor drawback. I'll definitely stay here again next time I'm in Kunming!