The hotel is relatively close to the airport, but the surrounding area is too remote to book a car. You'll have to rent one yourself. You need to prepare the necessary documents for renting a car in advance. The hotel staff has private cars available for rent, but they're not cheap.
I was disappointed with the room assigned to me because the water heater was not working. I reported the issue to the reception, and a staff member came to inspect it. He informed me that the hotel electrician was not available at that time and that the issue would be fixed the following morning. I explained that I needed hot water for a shower, and he said he would check with the receptionist—but he never returned.
I called the reception again to follow up, and the receptionist told me that the staff member had reported the issue as resolved, which was not true. The receptionist then offered to transfer me to another room. I agreed because I needed to take a shower. Unfortunately, the new room was smaller and lacked some basic facilities. I called the reception once more to request a floor towel, but I was told that none were available at the moment due to certain reasons.
Overall, the experience was very inconvenient.
Hadi and his services are excellent, clean and staff are excellent.
And I realize that it's a new semi-new, which means God's will bless the Compassionate.
ممتااااز ونضيف وخدمه سريعه ، الاصنصير مو دايم فاضي لان مافيه الا واحد ف اكثر من مره اضطريت اطلع وانزل درج، لاحظت شي واحد وهو الفطور كانو مرجعين بعض الاشياء اليوم الثاني وكان لونها متغير مثلاً صحن الحمص مرجعينه نفس حتى كان فيه جزء مأخوذ منه وشفته ع نفس الشكل اليوم الثاني ولونه مصفر لانه من اليوم الي قبله واللبنه بعد وقت الفطور عندهم من سته لعشره صراحه وقت قليل .. مايجيبون الفطور للغرفه ولا يردون عالتليفون مطعمهم اصلاً
الباقي لاااا يعلى عليه برضو عندهم حلى الاكلير لذييييذ جدا جدا جداً
كان فيه بنت سعوديه من الريسبشن طلعت تبغى تاخذ كوب قهوه مسكينه وعلى اخر الوقت يعني محد بيشرب اصلاً وقام ناداها الطباخ ع ما اظن . كان مصري وقال لها ممنوعين وان صاحب الفندق مانعنا نخليكم واعتذرت مسكينه وراحت
Near the hotel should be the old town, the entrance of the store is very small, it is easy to ignore, the door is too blocked, there are many Indian and Pakistani Filipinos, especially noisy
Great
7 avaliações
9,2/10
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MYR 259
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9,0/10
Great
Clean, everything is intact and in working order. It is obvious that the hotel has recently started functioning. We were not able to use breakfast, as it was Raiadan.
My friends all thought I'd actually been to Mars. Desert Rock is so perfect, yet it's constantly striving for improvement. It was a truly worthwhile trip for my husband and me. We truly experienced the ultimate allure of a song of blood and sand! The staff were incredibly attentive and attentive, and the dinner was fantastic, in an elegant and romantic setting! Photos can't capture the hotel's true awe. This otherworldly experience is truly something else entirely. I truly hope more people will visit in person. May the force be with you!
It has been upgraded. It has a great room and a huge bathroom. Unfortunately, I don’t have time. There is a steam room and a swimming pool downstairs. The steam room is very good. The swimming pool has a deep water area. Please pay attention when you go there.
Though there were a few hiccups the managers handled the solutions very well and I’m very satisfied though would be perfect and more peaceful with a better overall experience. May Saudia develop mic more in terms of the level of hospitality especially for its own people!
The hotel is very clean and the staff is amazing. The rooms are spacious and very well insulated for winters. The reception guy was really helpful. They also have a restaurant and a storage room. Would definitely come back.
It was quite an experience. I enjoyed every part of being there. The staff was welcoming, the rooms were excellent. I recommend it to others. It's a place to be.
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