The location is not the most central, but it is right next to Wakayama Castle, which is a big plus. In the evening, it’s very pleasant to take a walk around the castle area — quiet, scenic, and relaxing.
There are bus stops nearby, making it fairly convenient to get around, though buses do not run very frequently. It’s best to check the schedule on Google Maps in advance.
On the ground floor, there is a 24-hour FamilyMart, which is very convenient. There is also a McDonald’s (closes at 8pm) and a few nearby restaurants, so food is not really a concern.
The room was clean and comfortable, and the staff were friendly and helpful. Check-out was quick and hassle-free.
Overall, for the price I paid, this hotel exceeded my expectations. I would recommend it to travellers who don’t mind a quieter area and enjoy being close to Wakayama Castle.
Da estação Shirahama, você pode pegar o ônibus nº 11 ou 12 para a estação M20 (não me lembro bem).A entrada do hotel fica sob a estação de sopa de pastagem. O ônibus em frente ao hotel também pode ir para Senjojiki, Sandanbi e para a praia de Shirahama. Os quartos do hotel são particularmente bons. Você deve tirar os sapatos ao entrar pela porta do hotel. Somente meias ou pés descalços são permitidos em todo o hotel. A fonte termal é muito boa. Há uma fonte termal particular. Cada uso dura 45 minutos. Basta pegar a chave na entrada da área termal. Se alguém estiver usando é só aguardar na sala de espera. Há misturas instalações balneares para homens e mulheres na área pública de águas termais.É necessário usar o yukata do hotel para entrar.A área de águas termais De frente para o mar, o ambiente é de primeira classe. Além disso, a comida no hotel é de primeira classe. Você deve reservar duas refeições para uma estadia. Se possível, é melhor ficar dois dias.
Great location, right next to Wakayama Station and in the same building with Kintetsu Department Store. Room is pretty clean. There is a guest lounge with free coffee and tea.
Facilities: Simple, practical, and well-maintained across the board.
Cleanliness: Good.
Environment: The hotel is conveniently located near Wakayama JR Station, with plenty of shopping and dining options nearby.
Service: In my personal opinion, the service at this hotel is the best among the many comfortable hotels I've stayed at in Japan. A special shout-out to the lady who speaks Chinese – she was very kind and helpful. Thank you!
Great location of the hotel. The bus station was near, also Lawson and Family Mart were near.
The hotel is quite old, but it didn’t bother me at all. It was quite clean and the room was very spacious. The view was incredible!
The onsen was very good, especially the one on the second floor. You can lie in the hot water and admire the ocean.
And sleeping on tatami is the best. If you are not a fan of sleeping on tatami and a hard pillow, you should choose a Western-style room.
The hotel was really nice. The front desk staff were very friendly and confident, and check-in was very easy. The room wasn’t very big, but it was very clean, and a lot of small details made it feel really thoughtful. I’d definitely come back here again. Wakayama is really beautiful.
The hotel is situated at a secluded corner of Wakayama prefecture. It is much preferable to drive here rather than relying on the infrequent hotel shuttle. Public transport is otherwise non existent.
There are no restaurants around the hotel. However the hotel provides delicious meals with abundant fresh seafood. The in room dining experience is superb. The hotel staff service is impeccable.
The room has a spectacular sea view allowing you to see the sunset on clear days. The onsen also faces the sea which provides a relaxing experience.
A downside is that the hotel does not seem to sanitize the slippers for indoor use. All hotel guests had to change to their slippers to access their indoor facilities.
The location is just fine for seeing museums, it’s just for eating options (including supermarkets) that it’s a bit out of the way. Microwave and vending machines on the ground floor. It’s a good value and glad I picked this for my 3 night stay.
I didn’t try the breakfast since it looked like it might be fully booked from the sign but I might have been misunderstanding what it was saying.
Near to JR station and bus station convenient travel to scenic spots. Only some for foreignness don’t silent they handsphone and talk loudly in cabin area. Hopefully service crew can remind before check in. Will stay this hotel again when travel to Wakayama. Thank you
Cama confortável, quarto amplo e limpo. Há áreas comuns, como cozinha compartilhada, na residência. A residência fica ao lado do bloco principal do hotel. É preciso caminhar cerca de 2 minutos para chegar ao bloco principal se você quiser aproveitar as águas termais, brincar na sala de jogos ou trocar toalhas novas. As águas termais são agradáveis, com áreas internas e externas. A externa tem uma vista deslumbrante para o mar. Há sinuca, tênis de mesa e outros jogos na sala de jogos para todos os hóspedes.
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333 avaliações
8,9/10
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8.9/10
Very Good
GGuest UserThe hotel's location is excellent, making it very convenient to get to all the main attractions. The surrounding scenery of the hotel itself is also beautiful, and the facilities offer a great experience. While the dining options are quite varied, the Japanese cuisine isn't among the best, and the ingredient selection is just average. There are some seafood restaurants nearby that can offer a good alternative.
GGuest UserThe hotel has been renovated, and the overall hot spring facilities and lobby are nice. You can also choose your preferred yukata pattern. However, the bathroom in the room hasn't been renovated and is still very old-fashioned, which was a bit unsettling.
Furthermore, the hotel's breakfast and dinner were very mediocre. The ingredients weren't great, and the food itself wasn't tasty. After eating there once, we didn't eat there again and went out to find food ourselves.
Ee02234454This is my second time here, and I feel the service wasn't as good as my last visit. Last time, someone even escorted me to my room, but this time it felt more like a streamlined process. They offer free beer from 3-5 PM, so you can check in a bit early, grab a drink, and then head out. It's a bit of a walk to Shirahama Beach, but it's manageable.
However, the views are truly breathtaking. Even though the room's bath uses tap water, soaking while looking out at the sea is very relaxing. The large public bath was practically empty; I pretty much had it to myself in the mornings. The co-ed section offers amazing ocean views, and it wasn't crowded either.
Many people have mentioned that dinner isn't great, but perhaps they're comparing it to high-end Japanese restaurants. Honestly, it was pretty decent. The standard set menu included an abalone and a sukiyaki with local black beef, so there was plenty of food. For breakfast, I recommend the Japanese style; it has more variety, while the Western option is mostly bread and ham.
MmotoppAfter a great stay at the Kuaian Hotel by the rice paddies, I decided to check out the Kuaian Nachiura store, which I'd been eyeing for a while. It was about a ten-minute walk with my luggage, and the hotel was right by the road, with cherry blossoms in full bloom. My room had a fantastic ocean view, and I could even see Bentenjima island from my balcony. I managed to catch the sunset on the beach, which was wonderfully quiet and peaceful – I loved it. In the evening, I enjoyed another relaxing hot spring bath. For breakfast the next day, we had a reservation for 8:15 AM, but I woke up early to catch the sunrise and thought we might be able to eat earlier. To my surprise, we were politely turned away and told to stick to our reservation time (it turns out breakfast is quite a formal affair!). We realized we were a bit too casual and were heading back to our room to wait when the friendly elderly gentleman at reception called us back and found us a table. We had a beautiful view of a corner of Bentenjima island while enjoying a very formal breakfast. It was a wonderful experience overall.
GGuest UserWe stayed in this lovely family hotel for a night, we opted for room stay with dinner and breakfast. There's no shops or restaurant near by, so highly suggest to choose the stay with meals option, otherwise there's cooking facility within the room also, so I think it's possible to cook your own meal if necessary.
Location - the hotel is just round the corner of the famous Shirasaki Ocean Park, we even had a good view of the park from our room. There's parking space right in front of the hotel building, so it's very handy. We cycled to the Shirasaki Ocean Park then to the hotel, so it worked out perfect. There's a very steep slop going up to the hotel though, but it wasn't an issue for us as we pushed out bikes up.
Facilities - this is a family run hotel which believes was built a while ago, so can't compare it to all those new built hotels. The ”room” we stayed is more like a mini flat, it has a big kitchen, good sized bathroom with changing area, a separate toilet, a living room, bedroom and an extra ”sitting” area. The entire flat is in traditional Japanese style which we loved, and it has all facilities that made our stay comfortable. It also has coined washing machine and driers. We could even access to rooftop on the 4th floor to view the sunset. If you're looking for a quiet place to have quality time, then this is a good place to do so. There's also ”public bath” within the hotel, it's small but wasn't an issue for us. There's also shower and bath in the room also if you want some privacy.
Food - all food was cooked and prepared by the hotel owner, and she's a talented chef! Dinner was impressive, breakfast was standard.
The hotel owner is very friendly and lovely, it's definitely ”the place” to stay if you're visiting the area. We highly recommend it.
GGuest UserNice view nice place, keep you relax staying in the hotel, free parking right beside the hotel, new experience of dinner with great cheese, and a set of breakfast with unlimited coffee give you refresh in morning. But beware of their dinner time at 5:30 and breakfast time in 7:30 that may different than expected.
TThomasThe hotel is situated at a secluded corner of Wakayama prefecture. It is much preferable to drive here rather than relying on the infrequent hotel shuttle. Public transport is otherwise non existent.
There are no restaurants around the hotel. However the hotel provides delicious meals with abundant fresh seafood. The in room dining experience is superb. The hotel staff service is impeccable.
The room has a spectacular sea view allowing you to see the sunset on clear days. The onsen also faces the sea which provides a relaxing experience.
A downside is that the hotel does not seem to sanitize the slippers for indoor use. All hotel guests had to change to their slippers to access their indoor facilities.
GGuest UserWe had a lovely 6-day stay at Shiraraso Grand Hotel with breakfast and dinner included. What stood out most was the personal touch in everything—something you rarely find in chain hotels. Every staff member works well as a team to ensure guests are comfortable, and we appreciated that throughout our stay.
Our room was meticulously cleaned each day. The view was spectulae. We had good sleep because of the comfortable beds and pillow. The hot bath was a nice bonus, and we also enjoyed the free wine events.
The buffet breakfast and dinner were genuinely impressive. Over six nights, the chef prepared nearly 10 courses each evening with almost no repetition. We truly appreciated the variety and effort. They accommodated our special request of replacing the sashimi dishes to cooked food.
A special thank you to Mr. T. FUKUSHIMA. Due to my own mistake, I had booked a room with futon beds that we wouldn't have been able to use. He arranged a room upgrade for us (with a reasonable fee) and looked after us during our entire trip. His kindness and helpfulness made a real difference.
Also, thank you to Miss S. OZAWA, who helped us with a few personal requests to ensure we enjoyed our stay.
All the staff were polite and helpful throughout. We left feeling very well taken care of.
GGeraldLim1Beautiful Ryokan! The room I stayed in had tatami floors and western beds. The doors slide instead of open outwards like they usually do. Toilets are relatively small, but the shower had great water pressure and temperature! However we did not shower much because.. We showered at the Onsen instead since we were there to spend time! The Onsen is tattoo-friendly as confirmed by the check in staff, and the water really had skin smoothing effects. Yukatas are available at lobby area for all guests, and level two has a restaurant with microwave and ice machine outside for your konbini meals. No view from the room, but that's fine cos the Onsen itself was worth a visit. Steep short hill up to the lobby, but if you drive then that's fine. Free to use outdoor BBQ area, but didn't have the chance to. Rooms were comfy, sleep was good with minimal disturbance. Side note: my underwear got stolen at the onsen and I never managed to find it back again but that's fine cos it was worth the Onsen experience. Stayed two nights here, no regrets, would totally do it again! Oh and Onsen area has got numbered lockers to store your belongings but not your undies!
HHajimihajimihajimi123The onsen (hot spring) was fantastic. For men, there were two large pools (inner and outer) plus three individual pools. It was rarely crowded; during the National Day holiday, there were usually only four or five people bathing at any one time, making it perfect for Chinese guests who aren't used to Japanese hot springs. Since the hotel doesn't have a restaurant, there's a large public area on the first floor where guests can heat up their own food in the microwave, have coffee, or read a book. I'd definitely go back again! 😁 (PS: I stayed at six or seven guesthouses throughout Japan, and this one had the most comfortable mattress and linens—much more comfortable than the newly renovated Marriott in Kobe. For a Fairfield brand, it was way above average. Lying on this bed after a tiring hike on the Kumano Kodo was so relaxing.) There's an island park near the hotel where you can watch the sunrise and see the sea (but the grass and trees are a bit dense, so you'll need to go with friends).
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