Comfortable and basic hotel near airport. Their tablea cafe serves good coffee and hot chocolate.
Staff lead of restaurant for breakfast needs to learn to communicate more. I was served sardines when my order was chorizo. And instead of apologizing for the mistake, she made an excuse saying that she heard me say “Spanish” and assumed I ordered sardines. This behavior is unacceptable as (1) she should have apologized for the mistake and (2) she should have informed me first that chorizo wasn’t available and if I preferred a different option instead of her actions mentioned above. Hope her supervisor can take corrective action on this.
When we checked in, we found a plastic bag with Lanzones fruit peels in the shoe rack. Despite staying in the Executive Suites, there was no drinking water or toothpaste provided. We had to call reception to request them. On the other hand, the staff were very hospitable and attentive to our requests. I hope next time they will prepare the room and clean it properly!
Prior to arrival, I specifically requested a room with reliable Wi-Fi connectivity due to the nature of my work.
Unfortunately, the Wi-Fi signal in my room was extremely poor, often showing almost zero bars and experiencing very high latency on both my laptop and mobile devices. Connectivity only improved when standing in the hallways.
Additionally, the room had an unpleasant odor throughout my stay. I had to regularly turn on the air conditioning in order to reduce the smell, which was uncomfortable and inconvenient.
Lastly, the room was provided with only one pillow, which was insufficient and negatively affected my sleep quality.
room was excellent only thing was that the wifi was too slow only had 1 bar signal, same with mobile network.. hope you can do something about your wifi. but all in all the stay was great so thumbs up
Good room for that price.
Nothing fancy , just a bed with mattress and two plastic chairs .
Water pressure very low, good luck taking shower.
No elevator to 3rd or 4th floor, so watch out for your knees.
Overall ok.
We had a comfortable and relaxing stay at Gwandalan House. We appreciate the prompt arrival of their airport service which allowed us to arrive at the hotel with no hassle at all. The room was very comfortable with nice pillows, warm water and efficient aircon. The breakfast was also good. The plaza and boulevard is also walking distance from the hotel but if you're tired it is also very easy to hail a trike which costs 15-20php per person. Will book this hotel again the next time we visit Dipolog.
Een aantal dagen verbleven in dit keurige hotel in de binnenstad van Dipolog nabij de sunset boulevard. Eén 2 -en 3-persoonskamer geboekt voor ons en familie. De 2-persoonskamer viel enigszins iets tegen door ‘uitzicht’ op een muur, daarentegen was de 3-persoonskamer best ruim met uitzicht op de levendige stad. Hygiene is op orde evenals de voorzieningen. Wat me het meest opviel is de vriendelijkheid en behulpzaamheid van het personeel. Het ontbijt is een ware belevenis met alle serveerders/serveersters. Echt hele lieve mensen waaronder de receptie en security, mede omdat schoonmoeder in een rolstoel zit. Echt een fijn hotel waar eten ‘s avonds bestellen ook mogelijk is met een grote verscheidenheid aan best wel lekkere en goede maaltijden.
Muito bom
35 avaliações
8,6/10
Preço a partir de
€ 45
por noite
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8.6/10
Very Good
GGuest UserPrior to arrival, I specifically requested a room with reliable Wi-Fi connectivity due to the nature of my work.
Unfortunately, the Wi-Fi signal in my room was extremely poor, often showing almost zero bars and experiencing very high latency on both my laptop and mobile devices. Connectivity only improved when standing in the hallways.
Additionally, the room had an unpleasant odor throughout my stay. I had to regularly turn on the air conditioning in order to reduce the smell, which was uncomfortable and inconvenient.
Lastly, the room was provided with only one pillow, which was insufficient and negatively affected my sleep quality.
GGuest Userroom was excellent only thing was that the wifi was too slow only had 1 bar signal, same with mobile network.. hope you can do something about your wifi. but all in all the stay was great so thumbs up
KkariandreyaI had a very pleasant stay at this hotel. The room was clean, comfortable, and well-maintained, with everything I needed for a relaxing stay. The bed was cozy, and housekeeping did a great job throughout my visit.
The staff were friendly, polite, and always willing to help, which made the experience even better. The location is very convenient, with easy access to public transportation, restaurants, and nearby attractions.
Overall, I’m very satisfied with my stay and feel that the hotel offers great value for money. I would definitely consider staying here again and would recommend it to other travelers.
GGuest UserWhat I liked most about the room was the window. The room felt safe and comfortable, although I was a bit confused about the closed door inside the room where we stayed.
The air conditioner was not as cold as I expected, but it was still manageable. The shower water pressure was quite low, and there was no warm water available, but we were able to manage during our stay.
As for the breakfast, I was expecting an English/Irish breakfast as advertised, but it turned out to be a Filipino breakfast instead. However, the food was still fine.
One suggestion for improvement would be to add a Smart TV or provide access to streaming services like Netflix so guests can enjoy their evenings more, especially at night.
Overall, we had a pleasant stay. Despite a few minor issues, the experience was good, and we appreciate the hospitality provided.
GGuest UserComfortable and basic hotel near airport. Their tablea cafe serves good coffee and hot chocolate.
Staff lead of restaurant for breakfast needs to learn to communicate more. I was served sardines when my order was chorizo. And instead of apologizing for the mistake, she made an excuse saying that she heard me say “Spanish” and assumed I ordered sardines. This behavior is unacceptable as (1) she should have apologized for the mistake and (2) she should have informed me first that chorizo wasn’t available and if I preferred a different option instead of her actions mentioned above. Hope her supervisor can take corrective action on this.
GGuest UserThe hotel was excellent, we book a Deluxe Family Room(3 adults +1 child). Not to far from the stores and everyone who work here was very friedly. The parking lot was a trick if you drive a huge vehicle might be a work to back out due to the road its literally 10 steps away otherwise overall its a great hotel and i would stay here again.
GGuest UserThings were clean and service was on point. The food really impressed me as well. Specifically the chicken satay and the clubhouse sandwich. The only issues would be that the shower had no hot water so cold showers only. Also, we placed some chocolate on the table and an hour later there were ants everywhere. Aside from that it was great.
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