Hotel próximo a Tunjungan,Genteng33.3% dos visitantes escolhem essa área
UUsuário anônimo2026.02.03
Best part of the hotel is their staffs. All are friendly and try their best to help.
All good except AC is inconsistent. It turns off middle of the night. Also water pressure is low.
Breakfast is reasonable.
Other than that, all good.
1. Room Comfort & Design
The rooms blend minimalist elegance with modern amenities, offering features like a 32” LED TV, in-room safe, desk, air conditioning, blackout curtains, and premium bedding.
Bathroom amenities include a bidet, shampoo, slippers, hair dryer (upon request), walk-in shower, and complimentary toiletries—ensuring a clean and comfortable stay.
2. Location & Facilities
Situated strategically on Jl. Diponegoro No. 215 in Wonokromo, it’s close to major attractions like Korea Park, Thor Square, Ciputra World Mall, Tunjungan Plaza, and BG Junction.
Amenities include a rooftop terrace and sky lounge for relaxing with panoramic city views, an on-site restaurant (Zhang Restaurant), 24-hour room service, spa services, meeting rooms, and free parking.
Hotel próximo a Tunjungan,Genteng33.3% dos visitantes escolhem essa área
CCheesesuperring2025.10.13
A localização é Muito conveniente, apenas Na direita Da Plaza Tunjungan.O pessoal é amável e nos sauda com um sorriso Quando nos vê.A sala é limpa e a cama é tão confortável. A minha única sugestão é que eles possam fornecer banhos no quarto.
Hotel próximo a Tunjungan,Genteng33.3% dos visitantes escolhem essa área
LLILICAPRILINA2025.10.12
Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .
Hotel próximo a Tunjungan,Tegalsari33.3% dos visitantes escolhem essa área
Rryancwc2025.12.03
I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore.
The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!
I had a wonderful stay at Bumi Surabaya Resort Hotel. The place is absolutely beautiful, with a true resort vibe right in the heart of the city. The view is stunning, the Wi-Fi is super fast, and the food is genuinely delicious with a wide variety to choose from. What stood out the most was the exceptional hospitality – every staff member was warm, professional, and incredibly helpful. Highly recommended for anyone visiting Surabaya, whether for business or leisure!
I found nice squirrel to live in the tree nearby
Eventhough there was a little miss, but the staff was very friendly and helpful. Room was cozy comes with strattegic location. anyway, thanks for the upgrade, i appreciate it!
The room is quite spacious and offers a great city view. The Smart TV is available, but it only supports YouTube and Netflix, with no other streaming options.
The interior appears to need some refreshing, as there are visible signs of wear and tear on the wallpaper. The bathroom also requires more thorough cleaning; the bathtub water was yellowish, which was unpleasant.
Breakfast offers a wide variety of options, but the overall taste was average.
Hotel próximo a Wiyung,Wiyung11.1% dos visitantes escolhem essa área
WWidia Yanelyn2025.10.03
”O hotel estava EM UMA localização fantástica, perto de todas as terras populares.Nossa sala estava Muito espaçosa e limpa, com UMA cama confortável e vistas belas do balcão.O pessoal era incrivelmente amigável e eficiente, O pequeno-almoço era delicioso com muitas opções frescas. Nós tivemos uma estadia muito agradável e relaxante!”
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321 avaliações
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8,8/10
Very Good
Great resort. Very suitable for kids and family. Staff was freindly and helpful.
This was my first time taking my infant on a road trip, and we chose Grand Mercure Malang based on its strong reputation and positive reviews. I'm happy to say that the experience lived up to expectations. The room we stayed in was clean and offered a spectacular mountain view. Upon arrival, we were initially assigned a room that was still being cleaned, but the hotel staff quickly realized the mistake and rectified it promptly. We also requested a baby crib, which was delivered shortly after without any issues. The bathroom was well-stocked with amenity kits, and there were plenty of clothes hangers available. The shower pressure was strong and very comfortable. I made use of the gym and swimming pool during our stay. The gym was well-equipped with a squat rack, a full set of dumbbells, a cable machine, and two benches. The swimming pool was pleasantly warm, which made for an enjoyable experience. Our room included breakfast, and there was a wide variety of food options available. The service throughout was kind and respectful. I would say the barista at the coffee counter could benefit from more training to improve their cappuccino-making skills, but it was still acceptable. I will definitely return to this hotel for future stays. I've also included some photos to help others considering booking here. Thanks again to the Mercure Malang team for a great stay!
Incredible hotel. Very aesthetic deco right from its entrance to the open air lobby and the spacious very well facilitated room. The restaurant food is great too! Facing the sea overlooking Bali. You can’t go wrong with this hotel!
The view was amazing!!! We woke up to the sounds of bird chirping outside, beautiful sunrise and fresh air. Thank you for the cute decoration, we truly appreciate it. Will definitely recommed this accommodation to our friends and other family members! :)
It’s a very nice hotel spacious enough , I get an up grade from Mountain View room into bathtub room. Breakfast is complete and variously… And there is a restaurant just across the hotel
Good location halfway between the port/train station and the centre of Banyuwangi, however, if you arrive on the ferry like us Grab taxi drivers won't pick up from this area, we had to walk 200-300 metres from the port to meet our driver. Hotel is new, well-designed, very clean, with nice pool, gym, top floor lounge & bar. Room and bed were huge, very comfortable, with views towards Bali, and we enjoyed our two-night stay very much. Staff were charming and professional, we particularly appreciated Moza (I think that was her name, apologies if not correct) who checked us in & out, and also arranged the Ijen Crater tour for us including the medical check with a local doctor. Another young lady at reception also helped us book train tickets for our onward journey to Probolinggo using the tiket app. Breakfast was excellent, with a wide range of freshly cooked western and asian options, however, food at other times was average such as the salad & pizza in the photographs, and drinks in the lounge bar very expensive. We recommend taking a short taxi ride to the small restaurants on the coast near the fish market where you can get excellent fresh fish grilled for the same price as the hotel pizza, with a better atmosphere and local colour. We would definitely stay here again, an excellent hotel, great value for money including the breakfast, and we also appreciated the filtered water dispensers on every floor that removed the need for plastic bottles in the room - why don't more hotels offer such a simple way of reducing plastic? Highly recommend.
amazing, relax place... very nice staff .... and the villa is great there is private pool and one staff accompany us everyday (they stay in little house close with us so 24 hours take care of us) very luxury we got breakfast and dinner for 4 person... and there is afternoon tea so delicious😍😍😘 there is swimming pool for together close with fitness centre, bowling, table tennis, painting for children, bilyard... and there will be padel court too if your family loves basketball, tennis, cycling we can borrow all from them... really want go there anymore
I love the staffs, friendly and helpfull . They even prepared our early breakfast because we had to leave at 00.30 for Bromo tour , very nice service, perfect location
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