Hotéis Beach em Pahang, Malaysia

The room was spacious, perfect for a small family. The highlight, of course, was the view, sea and pool views that were absolutely lovely. One night was definitely not enough. Just open the window and you’ll feel the sea breeze; so calm and so beautiful. Breakfast was fairly normal, nothing fancy. If you’re not local, I’d recommend going out for breakfast around Kuantan town, there are so many great options to choose from. For dinner, Ana Ikan Bakar Petai is just right in front of the hotel. It’s the most famous restaurant in Tanjung Lumpur and within walking distance. Definitely will come again for a short vacay.

Great location..superb pool and easy access to the beach. Easy to check in..spacious place and i love the bed and pillow so much😄

Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention. Cons / Areas for Improvement: 1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak. 2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday. 3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough. 4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests. Pros / What We Appreciate: 1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards. 2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking. 3. The beach is very clean and conveniently located right next to the hotel. 4. Large swimming pools (two pools available), so it never felt crowded. 5. Staff were extremely friendly, polite, and always willing to help. Conclusion: Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.

I think this is the best resort we’ve stayed at in Pahang/Terengganu. The grand entrance was very welcoming, with a beautiful interior and great ambience. The rooms were fully renovated and tastefully done, and the mattress was super comfortable. We really enjoyed the sea view from our room, it was very therapeutic. We had a great time overall. The kids enjoyed playing in the kids’ pool and spending time at the beach. The beach was well maintained, with plenty of chairs available, and the staff were very friendly and helpful. Breakfast had a wide variety of choices, and the food suited our taste really well. Will definitely come again!

This was my second visit here, and this time I brought my parents along. However, this stay was less enjoyable. The main reason was that the swimming pool, which was exclusive to guests during my previous visit, was open to outside visitors this time. As a result, the pool was quite crowded, and it was hard to move freely when trying to swim. Other than that, everything else was perfectly fine.

Our check-in experience at AC Hotel Kuantan was smooth and pleasant. The front desk staff were friendly, efficient, and very helpful, which made us feel welcomed right from the start. We booked two rooms with a connecting door, which was extremely convenient for a short vacation with our parents, who are senior citizens. The connecting rooms made it easier to move around, keep an eye on them, and ensured everyone felt comfortable and secure throughout the stay. It was definitely the right choice for a family trip. The rooms were clean, well-maintained, and comfortable, with a calm and modern ambience. The bed was cozy, the bathroom was clean, and the overall setup was perfect for resting after a long journey. The hotel location is also strategic, close to Kuantan town and easy to access nearby eateries. Overall, AC Hotel Kuantan is highly recommended for family stays, short getaways, and travelling with elderly parents. We would definitely consider staying here again in the future.

Check in only at 5pm. I was at the lobby at 4pm but room not ready at that time. Very disappointed. Nothing as complimentary It is a big unit or bungalow unit that i took but they only gave 4 towels. I ask for additional towel they want to charge RM10 just to provide additional towel. Additional blanket they charge me RM40 for 2 towels.. Location very good. Everything else was good too

I had terible experience stay under this management. Beds full of bugs, toilet were VERY dirty. Ask the management to clean up the unit but the management changed my room, after change room, same problem occur, toilet still dirty, FLUSH BROKEN, can't flush. Only bugs dissapear in the second unit. Please check carefully before you check in. I dont understand they actively open these unit for rental. you better check carefully ya. Aminities all A+ under the Timurbay, only this management were the main problem.

Easy and clear instructions for check ins and check outs. Easy access to the beach. Pool was amazing. Accomodation was surprisingly sparkly clean with wifi, nextflix, iron and hair dryer. Plus point for a free breakfast for 1 pax.

Staff are not alert about the hotel's information. Kiteorg from far away with young children and luggage seems to have to walk then turn back to the route should be. They don't know early to customers