Hotel próximo a Dalat City Center,Dalat83.3% dos visitantes escolhem essa área
UUsuário convidado2025.12.15
I'm happy with the hotel location but its safety is questionable. Firstly, there is only one lift which can be accessed from the garage unit next to the main entrance, which means anyone can just get to the lift without passing by the front desk. The lift also does not require door card so safety is a concern especially for solo travellers. It is easy to climb into the next unit's balcony, not only that, the room card also has the room number labelled on it which is also an unsafe practice... Not sure if other hotels in the area are also like this though
Hotel próximo a Dalat City Center,Dalat83.3% dos visitantes escolhem essa área
UUsuário convidado2025.08.13
Reservamos 2 quartos, um para 2 pax e um para 3 pax.O hotel tem espaço para 3 pessoas e muito espaçoso, exatamente o que precisamos. O pessoal foi amigável, útil e profissional. A localização é Muito conveniente para viajar e boa para o carro pegar e descer.É também perto do Mercado Dalat e do Lago Xuan Huong com alguns Passos de distância.Bom pequeno-almoço.Podemos reservar transfer ência de aeroporto, viagem e spa no hotel.Recomendado!
So nice and quiet place in the strawberry hills!!
They have own a really huge garden!
You can walk around, make a camp fire, barbecue, rest.
Rooms are clean, shower outside and clean enough.
In the rooms is panoramic windows to the fields!
It’s a what we looking for! 🥰
Great staff all over the resort, always smiling and no rain or cold weather can dampen their moods. My room card was accidentally disabled and just by reaching out to a near by technician, he immediately understood my issue despite language barrier, within 3 minutes someone ran to me to open up the door. The villas are far away from the reception. The surrounding is so beautiful and peaceful. I love that the resort plants their own vegetables. There is a shuttle bus (not very frequent) bringing you to town area which is abt 20+ mins drive away. There is a mini mart in the resort for basics including wine and beers. Very family friendly too as there is a theme park within the resort.
The interior of the room(I stayed in a villa) is like the chalet type. If the resort can do minor touch ups to the rooms, this hotel will definitely get its 5 stars!
Terracotta Hotel offers a peaceful retreat by Tuyen Lam Lake. Ideal for couples seeking minimalism and nature over shopping. While some facilities age, the hygiene is reliable. Breakfast spread is nice, but limited food options for the rest of the day. Frequented by tour groups. Pool felt aged.
Nice staffs and good location
I arrived in the very morning at 5 Am, the staff helped me to check in and so friendly with me, he offer me half price to get early check in which is reasonable. And most of staffs they can speak English.
The hotel located nearby city centre with very nice views, I saw beautiful sunrise here. 5 mins motorcycle to centre. I rent motorcycle here, very convenient and good deal. I never drive motorcycle before the staff teach me again and again. 👍
It is a quiet place with warm hearted people, I hope they can get more business and if I come to Da lat again, I will definitely book this hotel again.
An excellent place for a vacation, whether you're a couple or a family. It's a huge complex with all the necessary amenities. There are cafes and shops on site, but prices are a bit steep. The nearest town is a 20-minute taxi or scooter ride away. We rented a scooter right at the complex. It's a secluded complex with its own beach. There are 6 pools within the complex (one with slides, a main one, two on the rooftops of different sections, one in a separate spa complex, and our favorite by the Pool Bar with a stunning sea view). It's clean and aesthetically pleasing. But keep in mind, there's not much to see or do outside the complex. This is purely a relaxation retreat.
I love it. We had a chance to upgrade our room to premier (although only on the third day, but still, it was a great deal).
Good breakfast, and normally it is a buffet, but if there are too few guests, is it a la carte.
It is the best hotel around (we've checked a few nearby, and they are much worse (conditions of the rooms, beddings, etc)
Sometimes it was very difficult to communicate with some of the staff, even with a translator, and it feels like I was talking to the alien, so be patient))
Hotel próximo a Dalat City Center,Dalat83.3% dos visitantes escolhem essa área
CCalvan Tan2024.06.12
Houve um hipcup quando chegou.Os hotéis não podiam localizar o Nosso número de reserva de Trip.com, MAS ele FOI resolvido depois de alguns esperar.As quartos eram limpos e o pequeno-almoço era bom. Por favor, evite as multidões locais no SEU período de viagem de pico, porque Pode ser Muito ruidoso e ruidoso.Em geral, este não é um Hotel mau. Obrigado.
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73 avaliações
9,2/10
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THB 1.780
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9,2/10
Great
AAngela Wong Mrs KangThe hotel is beautiful, historic and well maintained. Food and service quality is fantastic. I booked a luxury twin room with high ceilings and plenty of space. Built in 1922 with lush greens and floral garden right in front, antiques and > 2000 pcs of art work. It is giving Bridgeton vibes. Location is perfect yet gives you the tranquil and peace. Eateries, cafes, massages can be found next door too. My little dismay is really the room, it can be refreshed a little to help travellers feel at ease, consider making it warmer and brighter.
GGuest UserBefore I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them.
The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had.
CHECK-IN
Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end.
FOOD:
The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally).
AMENITIES:
Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented.
Didn’t get to check the gym out but looks good.
The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down.
Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.)
Beach water is a little clear and at this time of the year (May) the water is warm!
*Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing.
KIDS ACTIVITIES:
They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though!
Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!)
*Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it.
CHECK-OUT:
Simply message 30 minutes before the time and it will be ok. Very simple.
All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.
GGuest UserThis hotel made a huge positive difference in our Dalat trip.
The hotel was very clean, and the sense of hospitality was consistently felt across the entire team — from the front desk and doormen to the housekeeping staff. Everyone showed genuine service-mindedness, which immediately made us feel comfortable and welcomed.
Thanks to this hotel, our overall experience in Dalat was significantly enhanced. Using this hotel as our base allowed us to fully enjoy the city, and it truly elevated the quality of our trip.
Next time, I would definitely like to book a slightly larger room and stay again. I can confidently say that a big part of what made our Dalat trip so memorable was having this hotel as our home base.
Highly recommended.
EEverygeniaI love it. We had a chance to upgrade our room to premier (although only on the third day, but still, it was a great deal).
Good breakfast, and normally it is a buffet, but if there are too few guests, is it a la carte.
It is the best hotel around (we've checked a few nearby, and they are much worse (conditions of the rooms, beddings, etc)
Sometimes it was very difficult to communicate with some of the staff, even with a translator, and it feels like I was talking to the alien, so be patient))
MM.RomanchikA large hotel complex with swimming pools, a sauna, a hammam and its own infrastructure in the form of cafes, shops and coffee shops. Very convenient. Prices are slightly higher than in Mui Ne itself, but not critical. There is a private beach with sun loungers. The complex is located on a hill, you can go up to the reception directly on an escalator or an electric car. There is a private beach. The center of Mui Ne is about 20 km away. It is not convenient without a bike. With a bike, it is a pain to ride there) We stayed for 5 days. We really liked the room and the complex itself. Daily cleaning, a visit to the sauna was included in the price and the pools too. Beautiful view. Comfortable to sleep and you can't hear your neighbors. We had a good rest! The only thing is that when booking it was indicated that there was a mini kitchen, but in fact the stove did not work. We were unable to prepare a minimal breakfast. But for us it was not critical, we did not contact the staff about this.
1118167****The service here was truly excellent 👍. We got welcome drinks and a complimentary massage during check-in. Our butler, Hong, was warm and professional! The location is also quite good, and the whole vibe is pretty chill. However, for one of Mui Ne's two best hotels, I found the room facilities a bit dated, and it might not be great value for money during peak season. Even if domestic hotels in China are a lower tier or price point than those in Vietnam, their toothbrushes, combs, razors, hairdryers, bedding, and towels are much better quality. China's manufacturing of these items is truly excellent and inexpensive. While Vietnam's processing industry is booming, it still has a ways to go. Perhaps it's because I didn't book a villa (since I was only staying one night). Compared to the pool villa I stayed in for two nights at Centara, I still prefer Centara's villa types. But Anantara's service is better and more personalized; Centara had too many kids and was too noisy, and the English proficiency wasn't as good as at Anantara.
IIvy_Liang_0704Poorest service ever.
Slow front desk check-in. Many guests were waiting for more than an hour to get to room keys.
No aircon in elevator
And I was answered that they dont provide room cleaning or make-up service 😡, even I stay more than 1 night!!!!
They just “support” to change the towel?!? What the hell is it called “support” here?
GGuest UserWe had a wonderful stay in this beautiful hotel. The environment is soothing and relaxing, just the right place to unwind after a hectic tour. Although it's a little out of the city, we're easily connected to everywhere by your most efficient Grab service. Of special mention is the service of your great staff. At the breakfast room, Vy is the perfect PR who gave us very good information about where to visit and eat. I love the restaurants she suggested especially Rom and the chicken salad. Last night I had a very nice experience with Nga who knew I had stomach upset. She was most kind and thoughtful to suggest dishes I could eat and even offered ginger tea with honey. I'm very touched. Having travelled all around the world, I've never experienced such excellent service. Big thumbs up to Mercure!
BBố anh。A truly five-star experience! The room was clean and tidy, and the sea view matched the pictures perfectly. The staff were enthusiastic and professional; both check-in and check-out were smooth. The breakfast was rich and delicious, and the environment was quiet and comfortable. Great value for money, I would definitely choose this place again next time I visit. Highly recommended! ⭐⭐⭐⭐⭐
DDingmaotoulangtouThe resort is quite large, with beautiful scenery and great air quality. We booked a two-bedroom villa with a private pool. Our room was conveniently located very close to the activity center, within walking distance. Shuttles to the beach or lobby were quick to arrive. It was hot during the day, but mornings and evenings were very pleasant. There's an infinity pool, and they even have a foam party in the afternoon. In the evenings, there's a live singer who takes requests and interacts enthusiastically with guests. On alternate days, there's a Filipino artist performing fire stunts, which the kids absolutely loved. Breakfast was quite rich, though it could get a bit crowded. We had dinner there three nights in a row, and it got a little repetitive because the menu didn't change much, though the selection itself was still quite good. I even tried crocodile meat for the first time! The housekeeping staff were very diligent and responsible; it seemed like they spent a long time cleaning each time. When it was too hot to go out, just playing in our private pool was a great option. The only slight downside is that while the accommodation price is already quite high, everything else besides the room comes with an extra charge. This made it feel less like an all-inclusive experience and not very cost-effective.
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