Limpeza 10/10
A área seca e molhada do banheiro são separadas. Eles limpam o quarto todos os dias, a menos que você recuse o serviço de limpeza.
Localização 10/10
A área é isolada, o lugar é muito privativo. Para quem não gosta de lugares lotados e ama paz e tranquilidade, este lugar é para você. Além disso, tem uma bela vista do Monte Fuji. É uma pena que tenhamos ficado apenas 3 dias e 2 noites. Fizemos o check-in tarde no primeiro dia, quando o Monte Fuji apareceu. Estávamos ocupados procurando um lugar para comer, pois o restaurante do hotel já estava lotado para o jantar. No dia seguinte choveu e o Monte Fuji só apareceu no dia da nossa partida 😞
Sugiro reservar com antecedência se quiser jantar no hotel, pois o restaurante mais próximo já fica no sopé da montanha, o que fica a 5 a 10 minutos de carro e a cerca de 20 a 30 minutos de caminhada. O hotel oferece transporte gratuito até as 17h30, enquanto o ponto de ônibus Yamanakako fica a apenas até as 20h. Para quem gosta de caminhar enquanto aprecia a vista, isso realmente não importa, mas costuma ser escuro e pode ser perigoso caminhar à noite, já que fica na encosta da montanha.
No geral, adorei a localização; você não vai querer sair de casa enquanto estiver neste resort. Tem tudo o que você precisa, exceto condicionador de cabelo 😅
Serviço 10/10
Os funcionários são muito simpáticos e fáceis de conversar. Todos os nossos pedidos foram atendidos, exceto a reserva do jantar na nossa primeira noite, já que chegamos tarde. No entanto, a equipe foi muito prestativa, nos dando recomendações de onde comer e nos ajudando a reservar o transporte. No dia do nosso check-out, o funcionário não entendeu que tínhamos reservado o transporte mais tarde naquele dia para sair no ponto de ônibus, mas ele resolveu imediatamente sem discutir.
Comodidades 10/10
As comodidades são completas, mas não as usamos porque alguns dos nossos membros têm tatuagens e não podem usar a sauna e o onsen. Enquanto alguns de nós somos reservados e não estamos acostumados a ficar nus ao ar livre 😂
De qualquer forma, os quartos são espaçosos e tivemos uma estadia confortável. Definitivamente, reservaríamos este hotel novamente quando quisermos ficar em um lugar com vista para o Monte Fuji. E adoraríamos recomendar este lugar aos nossos amigos.
I was a little nervous when I checked in and found my booking wasn't on the list, but thankfully I was eventually assigned a room. The location is convenient for those with cars, and there's parking available outside. The suite is quite spacious, with two adjoining rooms and two bathrooms with bathtubs. I stayed on the basement floor, and although there was heating, it was still chilly. There are two private outdoor baths, and you can get yukatas (light robes) in the lobby. The lounge has massage chairs and juice popsicles. The breakfast area offers views of Mount Fuji, and you can enjoy a hearty breakfast (bread basket, scrambled eggs, sausages, fruit, salad, coffee/tea) while admiring the mountain.
O quarto é super pequeno, a cama também é pequena, e há UMA cama.Mas as instalações estão completas, a atitude de serviço é Muito boa, o pequeno-almoço é delicioso.Há 7/11 supermercado perto, há muitos hotéis, Muito conveniente.Recomenda-se para ficar.
We came for the playground and closeness to the fruit farms. They playground was terrific, or at least thats what can be interpreted when you need toddlers to do something - anything is agreeable before ‘playground’. Finishing food, brushing teeth are suddenly all ok. The style of the hotel is polished, there’s lounge with premium room bookings, three elevators with space to push in a trolley and 2 strollers(rare in Japan), matches 4.5 star international expectations. We didnt use the hotspring as we came with an infant and toddler. The breakfast was a very nice spread of one section japanese one section western, and a one hour window!
I booked a room facing Kawaguchi Lake. It was amazing. Traditional Japanese breakfast is surprising. Big shower room has perfect Mt Fuji view.
Free parking. Staff is with good English and very polite and helpful.
A localização é o ponto positivo deste hotel. Fora isso, tem um onsen no local. Os quartos são um pouco antigos, assim como o banheiro, sem o vaso sanitário tecnológico. Apenas um sachê de chá verde disponível no quarto. Não vou me aprofundar muito, pois é apenas uma parada rápida e estou procurando o mais barato disponível em Kawaguchiko. O melhor de tudo é que, mesmo do estacionamento, você consegue avistar o majestoso Monte Fuji.
2nd time visiting this place as they have a great private onsen with view of Mt Fuji. Although we arrived late at night, they already had onsen booked for us without us having to ask. Loved staying in the Japanese styled room first time and loved it again second time. Will definitely come back - excellent location where it's nice and quiet and close to the lake and park! Also, very romantic place to stay with great hospitality from the owner who also has a great dining hall for wonderful conversations and local cuisine!
Booked the Bao accommodation and our family enjoyed the glamping experience. Inside was cosy and warm, bed was comfy and clean. We checked in quite late, it was going dark and cold, so we did not have much time exploring the place. We ordered the BBQ dinner set and they helped a bit with setting up the BBQ. It was just beside the Bao but we didn't expect it to be so cold and we have to start the fireplace ourselves with wood provided. It was a great experience but I feel it would be better if we went just before winter. Loved the free onsen I went with my daughter but it is a long walk (slightly less than 10mins) from the Bao to it. Would be good if it is nearer as it's pitch dark and cold to walk to it at night.
Nós alugamos Banbo e o chá, Mesmo as crianças podem desfrutar de um conforto.
O turbojetreiro no quarto está partido e não Pode ser usado, MAS é Muito grande porque há um turbojetreiro no lago público!É Muito silencioso, está Muito BEM localizado, posso passar um tempo calmo.
Proprietário e equipe extremamente amigáveis. A bateria do meu carro morreu porque deixei as luzes acesas sem saber. O proprietário e a equipe me ajudaram a dar a partida no carro. Guyaume também fez ótimas sugestões que foram valiosas para minha viagem. Tudo é bom, bem conservado, assim como comentado por todos os outros. Sem dúvida, o melhor lugar já visitado. Albergue de primeira linha do mundo.
Ah, e se você quiser ir até aquele Lawson exclusivo para tirar fotos, fique aqui. É perto o suficiente para ir a pé, de bicicleta, antes do nascer do sol, então você vê o Fuji rosa.
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80 avaliações
9,6/10
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AED 104
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9.3/10
Great
GGochuThe hotel is located on top of a hill overlooking Mount Fuji and Lake Yamanaka. The views from the rooms and onsite onsens all have a view of Mount Fuji. It's honestly unbeatable.
GGuest UserThe hotel's location is excellent, just a short walk to Lake Kawaguchiko. We chose a room with windows, and the hotel gave us a corner room, so the front window offered a perfect view of Lake Kawaguchiko, and the side window overlooked Mount Fuji. The hotel also has free hot spring baths, which was a nice bonus. We also booked breakfast and dinner, and they were quite good!
RRomain DannaWe had a wonderful stay at Grand Mercure Yatsugatake as a family traveling with a baby. The hotel is surrounded by nature, with beautiful views of the mountains, which immediately creates a calm and relaxing atmosphere — perfect for families who want to slow down and breathe.
The hotel is very family-friendly. Traveling with a baby can be stressful, but the staff made us feel welcome and comfortable from the moment we arrived. Everyone was kind, patient, and attentive, which really made a difference for us as parents.
The room was spacious, clean, and quiet, with enough space to comfortably stay with a baby. We especially appreciated the peaceful environment at night, which allowed our baby (and us!) to rest well.
The facilities were also well suited for families. The common areas are easy to navigate with a stroller, and the overall layout of the hotel feels relaxed and not overwhelming. The natural surroundings add a special charm and make the stay feel refreshing and rejuvenating.
Overall, Grand Mercure Yatsugatake is an excellent choice for families with babies who are looking for comfort, tranquility, and good service in a beautiful natural setting. We would definitely consider coming back and recommend it to other families traveling with young children.
GGuest UserFor any Yuru Camp anime fans, if you also are interested in an Onsen experience this is the perfect place. The facilities and staff are amazing! I couldn't believe the size of my room, especially after coming from a business hotel in Tokyo. I thought Deluxe Twin was just the ”deluxe” version of a standard single twin size bed room instead of two twin beds but there are no complaints.
Given it's more remote location I was expecting zero English but I was so surprised at how well some of the staff spoke English and had print outs for English speakers. I have to shout out two staff members, Nozomi and Joon Bae's english combined with my limited and grammatically atrocious Japanese they went above and beyond making me understand how everything worked as well as assisting me with my ventures outside of the onsen. They have two e-bikes available for rent which I rode to the next station on the minobu line so I could visit the school that was used in the anime as well as get a taxi to take me to Lake Shibere, from episodes 6 and 7 of season one.
It was my first time in Japan, being the only foreigner at the hotel for the two full days, I only visited the baths once however the facilities are amazing and I plan on going back to use the Onsen more.
RRon_NYanagiya is a nice little local onsen. They do not have too many rooms so you will not feel overcrowded. It is a nice place to spend for days to relax your body and mind.
Staff are very friendly and helpful. They can speak limited English but in case you come across any issue with language, feel free to use translation app.
If you are driving, the onsen is easy to find and there is a carpark in front of the Onsen with plenty of space. There are also 2 x EV charging but not sure if they are for onsen guess.
The room is spacious, clean and tidy. The air conditioner is featured with heater and cooler function, so you don't have to worry about weather during winter and summer.
The hot spring is open for 24 hrs, except time when they swap between male and female access, usually it takes 30 minutes and they take this opportunity to clean up the facilities too.
Food are generally fine and portion is reasonable. Staff are caring d considerate. We have two kids at age of 7 and 9 and they do not take spicy or raw food. When they noticed, they have offered to tailor made the breakfast for the kids so that they don't prepare food that kids do not eat.
수수비니버스Service staff were efficient, although queueing to trade your keys for your shoes slowed things down. (Understandable, because this is also a day-trip onsen, so the hotel needs to ensure all tabs are covered before letting guests go.)
Facilities were old but well-maintained, although my room window couldn't be closed without force. Wide variety of baths to choose from, and convenient hours.
Note that there is no shampoo, conditioner or body soap in guestrooms, as this is an onsen facility - all soaps and bath amenities are provided in the onsen area.
Several onsite restaurants providing many food options, which made up for the lack of vegetarian-friendly options around the area.
GGuest UserI have
Had the best stay at Marriott, from check in to check out, from front staff to restaurant, they all very friendly and helpful! outstanding service!
Hotel facilities are great too, love the outdoor hot spring with snowing view.
Rooms are huge and clean, facing the forest 🌳
Foods are great also, they added a lot of Japanese element to western food. And they were all well-balanced.
Very peaceful, welcoming and comfortable stay! Would definitely come back again with my families.
GGuest UserThe hotel is very close to Lake Kawaguchi, making it a great starting point for sightseeing around the lake. It's also close to shops. The owner was very nice and helped me take my luggage upstairs. When I left, he took me to the station. The room is actually suitable for families, with standard Japanese tatami. You need to go downstairs to take a shower, but you can usually wash up in the room. The environment is very comfortable.
GGuest UserRoom: You can see Mount Fuji, and the room is fully equipped, even with an indoor fireplace. All the fragrances are pine-scented.
View: The garden is quite small, with a camping-style vibe. Compared to the exquisite gardens in Kyoto and Nara, it's a bit less refined, but it's a different style, so it's not really a fair comparison. It really depends on personal preference.
Location: It's about a 10-minute walk uphill from the Maple Corridor to Lake Kawaguchiko. There are no convenience stores near the hotel; you have to walk downhill towards Lake Kawaguchiko to find one. However, the public bath offers free ice cream and a water bar!
Food: Dinner was an elaborate kaiseki meal that took two hours to finish. Breakfast was a Japanese-style meal, and both were very substantial.
GGuest UserWe were so impressed when we checked in around 6pm—Mt. Fuji was perfectly clear! The reception staff were very thoughtful, explaining the onsen, activities, and double-checking our booking. They even guided us to the camping site and let us fill bottles with Mt. Fuji’s pure mineral water—so welcoming.
Breakfast and BBQ dinner were excellent, with fresh ingredients and tasty meat. The staff were very helpful during the night-time BBQ—amazing service! The private toilet, shower, and onsen were very clean.
Convenient location near a supermarket, and we even saw Mt. Fuji again when checking out. We’ll definitely come back!
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