The overall service is a top notch. We didn't try to dine in during the day but breakfast could do with more choices. The staff from housekeeping, breakfast staff, reception and lobby guard. Everyone is so friendly, accommodating, courteous and they are all a Star making our stay so comfortable and easy.
Overall, my stay was positive. The location is very convenient, and the airport pickup experience was smooth—the driver was especially helpful.
Areas for improvement:
Check-in consistency: I noticed some inconsistency in how guests were treated during check-in, with foreign visitors receiving more attentive service than locals.
Food quality: The taste of some dishes, such as the nachos with cheese, could be improved.
We booked this hotel for an overnight stay specifically for my husband's commencement exercise. After the ceremony, it was a pleasure to return to such a welcoming place. The staff was exceptionally accommodating, which we greatly appreciated since we have a daughter with autism. A huge plus was the fast internet, making it easy for me to work remotely! Breakfast was decent, but I'll skip the corn beef next time. I regret that our stay was so brief, but we are definitely planning to come back soon for a proper staycation!
Love the ambience of the hotel. The facility is very spacious that is why I really appreciated the spaces allotted for rooms and circulation. The proximity to a mall and resort is very well designed.
Loved our stay here and I hope to be back again!!
Pros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
Room is spacious, they serve good food, very nice hotel, very high end, perfect for tourist and business travellers. It is a little expensive though. What I love about this hotel is the gym. It is good. Staff are very nice also.
⭐️⭐️⭐️⭐️⭐️ 10/10 – Great Stay at Park Inn Clark!
We stayed overnight at Park Inn Clark as a group of two, and overall, it was a wonderful experience. The room was clean, comfortable, and well-maintained—exactly what you’d expect from a hotel of this standard. The staff were friendly and accommodating, and the location is especially convenient if you’re attending events in the area.
One thing that could be improved is the check-in process. Since our stay coincided with a peak period due to conferences, the front desk seemed a bit overwhelmed. It would help if the hotel could streamline room assignments in advance during busy seasons to ensure a smoother, faster check-in for all guests.
Despite that, we truly enjoyed our stay and would definitely choose Park Inn Clark again. Highly recommended!
My girlfriend says the bed was very seductive! We also loved the Aqua and the beverages there, too! We even spotted a mermaid swimming in the Aqua moats!
10 stars minus 1 star because there was no Netflix on the TV. My girlfriend said, ”I remember when we stayed at Fields Plaza, and they had Netflix and Youtube on the tv!
Fantastic hotel, great friendly staff. Always eager to help. The location is about a 3 min walk to all the nightlife and restaurants/ bars. Too bad about all the nasty garbage on the side of the street the hotel is located. That's my only complaint, the nasty stinky garbage along that little street.
Very Good
146 avaliações
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8.0/10
Very Good
Eenta duI've stayed at Queen's Hotel several times, but this visit left me quite disappointed. I was in Room 201 from August 15th to 18th, which is supposedly one of their most premium rooms.
The Wi-Fi this time was absolutely terrible. Despite showing a strong signal, I couldn't get online, or it would constantly lag and freeze.
I truly hope this can be improved by my next visit! Otherwise, I might have to consider staying at Central Park Tower instead...
GGregoryA great hotel in the tranquil Clark zone, notable for greenery and clean air. The staff are unfailingly professional, courteous and dedicated to wowing the guests at every turn. The Swiss-style Markt resto does a good breakfast, and a la carte items form much of the day and evening. A relaxing pool with a bar on the 5th floor is another good feature. And of course the casino. But even if you don’t gamble, you can still enjoy this place.
LLei MiclatWe booked this hotel for an overnight stay specifically for my husband's commencement exercise. After the ceremony, it was a pleasure to return to such a welcoming place. The staff was exceptionally accommodating, which we greatly appreciated since we have a daughter with autism. A huge plus was the fast internet, making it easy for me to work remotely! Breakfast was decent, but I'll skip the corn beef next time. I regret that our stay was so brief, but we are definitely planning to come back soon for a proper staycation!
GGuest UserMy girlfriend says the bed was very seductive! We also loved the Aqua and the beverages there, too! We even spotted a mermaid swimming in the Aqua moats!
10 stars minus 1 star because there was no Netflix on the TV. My girlfriend said, ”I remember when we stayed at Fields Plaza, and they had Netflix and Youtube on the tv!
MMasa Vina PuguonThe kid's play area was under maintenance when we visited, yet it it one of the reasons why i have booked this place.
Kitchen staff were not very helpful specifically when we were ordering fod while waiting to check in.
Receptions were very helpful and friendly
Mmtj029The overall service is a top notch. We didn't try to dine in during the day but breakfast could do with more choices. The staff from housekeeping, breakfast staff, reception and lobby guard. Everyone is so friendly, accommodating, courteous and they are all a Star making our stay so comfortable and easy.
GGuest UserWe had a great time at the beach resort! The place was clean, the staff were friendly, and the view was amazing. It was relaxing and fun—we really enjoyed our stay. Would definitely come back!
AA.P.LWe had a wonderful and memorable stay at Hilton Clark! The customer service and attentiveness to our needs are unmatched.
Our stay was made extra special because of the ff staff:
1) Lucky - very considerate during our check in
2) Loisa - immediately took action when we reported a concern in our room
3) Parcon - very friendly and approachable
4) Roderic - very attentive to details! he surprised us with a birthday cake by the pool. The birthday girl was so touched. It really made her day extra special.
Indeed, a service we won’t forget. Big thanks, guys!!
Further, the breakfast buffet is superb! So many great and diverse choices. Our indoor dining order also arrived earlier than expected.
The amenities are all clean. We enjoyed our time in the pool! Even the life guard on duty is very friendly.
Will definitely visit again ❤️
Mmejx7The room was a bit small, but it was located in a quiet environment, which allowed me to relax and unwind. Please note that there are no places to buy food or water, but there is a restaurant on site which is convenient. However, when it's crowded, it takes a long time for the food to come out, so it's best to allow plenty of time.
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