The hotel is exceptionally clean, and the room size is suitable for three guests. The overall atmosphere is very pleasant, with a welcoming ambiance throughout the property. The staff are friendly, professional, and highly attentive. The rooftop pool offers a wonderful setting with a great view, and the food is excellent—particularly the dinner served at the rooftop restaurant. Overall, the hotel offers very good value for money considering the quality of service and facilities.
The room looked clean and big, but it smelled very bad, and the air conditioner was very powerful! The buffet at our own expense was really great, and the price was not expensive. The food was better than in China!
Hotel próximo a Kandy Lake Front,Kandy100% dos visitantes escolhem essa área
GGuest User2025.02.03
The hotel is located in a good area. Walking distance to Relic of tooth and some tasty restaurants.
Views from balcony in suite room also fabulous.
Drinks and service at the rooftop bar were great. Our waiter Nirmal was very friendly with impeccable service.
Our one complaint is that we had no wifi connection whatsoever in our room or balcony. Asked for this to be resolved four times but to no avail.
Hotel próximo a Kandy Lake Front,Kandy100% dos visitantes escolhem essa área
GGuest User2025.03.25
Stay for three nights. The hotel is heritage not recommended for a person who is afraid things stay alone. The location is perfect at the front gate of the temple of tooth relics. However, one male GSA do not respond well as I told him that the telephine is broken, the fridge inside is very hot and the light in the toilet is broken so many times. Until I checked out the telephine is still broken, the fridge inside is still very hot. But the light is fixed by an electrician who was recommended by male maid not GSA.
We loved our stay at the cinnamon citadel. The hotel and the amazing pool were perfect for relax time after sightseeing the area. The view was amazing and calm. The service was impeccable, we enjoyed dinner and music every evening and finally stayed longer than planned.
We chose Hotel Sigiriya due to its proximity to The Lion Rock entrance. Distance from hotel is roughly 8 mins. Please note, it’s advisable to not WALK!
Remember to order a tuk-tuk in advance if you plan to climb Sigiriya and watch the sunrise. We left at 5am and paid a return ride of LKR1,500 for two person. Our tuk-tuk driver Chaminda +94 ********* took good care of us -two 50yrs old ladies who successfully climbed the summit.
Typical of Ceylonese people the hotel staffs were warm and friendly. Shout out to Tharaka (Reception Manager) who always greeted us with a smile and Shehan Restaurant Manager for entertaining us during our 3 day stay.
Our room was a bit dated but clean and comfortable. Good hot shower and acceptable water pleasure. Nice to return to a room that’s been nicely made after 2 hard days of stairs climbing - the Pidurangala (first day) and Sigiriya (second day). Our travel dates were May 31 - Jun 3.
Good variety for breakfast buffer - Sri Lankan and Western. The same applies to dinner buffer too. Overall, nice hotel and yes will stay again.
Hotel próximo a Kandy Lake Front,Kandy100% dos visitantes escolhem essa área
TTraveling Tan2024.02.03
Hotel Suisse carries a colonial charm that takes you back in time. The food is good, offering a fair range of choices. However, the dining experience was slightly marred by some worn napkins. The air conditioning in our room was a bit loud, but it didn't keep us from having a comfortable stay. I might look into other hotels in the area next time to experience something different.
There is a swimming pool in the yard that dares to call it a spa hotel. The two-story villa has four rooms on the upper and lower sides. The room is large and the bathroom is large. It is possible to experience the pastoral scenery and natural scenery.
The passion fruit, lemon and mint ice cream that came instead of a welcome drink was absolutely delicious!
It was a homemade ice cream on a stick, and it was probably the best thing I ate in Sri Lanka!
The interior of the hotel was very tasteful and had a great atmosphere.
Hotel próximo a Nuwara Eliya City Center,Nuwara Eliya100% dos visitantes escolhem essa área
AAnonymous User2025.08.06
The location is perfect, clean and hot water that warms your body firmly. Staff are also friendly.
The room key is difficult to close. However, there was no problem for me because any staff would respond well if they were in trouble.
There is also a heating facility in the room, but it only warms up slowly and I can't get out of the futon at night with a heat tech. Long sleeves for winter are essential even in midsummer.
Amazing
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9.7/10
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8.5/10
Very Good
KKuluniI booked a night for my mum's birthday and the staff have welcomed her wonderfully, wishing her a happy birthday and organising a birthday cake too. The room has been really clean and the location has been perfect for a relaxing get away.
GGuest UserThe Good
The standout feature of The Coffee Bungalow is undoubtedly its staff, particularly Adrian, who went above and beyond to ensure our stay was enjoyable. Everyone we encountered was attentive and genuinely warm, making us feel well cared for. The food was another highlight—delicious and thoughtfully prepared. A particularly nice touch was when they packed us a complimentary to-go lunch for our train journey out of Kandy, which was a pleasant and unexpected gesture.
The Bad
The lack of air conditioning was a notable downside, especially given Kandy’s humidity. While the property has a charming colonial feel, the absence of a solid door between the bedroom and bathroom was an odd design choice. Although the toilet and shower do have louvered doors, privacy is somewhat compromised. Another issue was the challenging entry system—we found ourselves locked out one night, which was frustrating and inconvenient.
The Ugly
Unfortunately, the biggest drawback was the ant problem. While some level of bugs is to be expected in a tropical setting, the sheer number of ants, particularly in the bathroom but also in the bedroom, was hard to ignore. It definitely impacted our overall comfort.
Overall, The Coffee Bungalow has a lot of charm and some truly wonderful hospitality, but there are a few quirks and inconveniences that might not suit every traveler. If you’re prepared for a bit of rustic charm and can handle the lack of AC and privacy, the warm service and great food may make up for the downsides.
AAleksei ZobovThe hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.
Minuses of the hotel:
Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.
GGuest UserThe owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!
GGuest UserWe are family of three. Two adults and one child. We were given 2 single beds. My husband and child had to sleep on the floor. We couldn't put the beds together as it was fixed. Couldnt get another room as they were full.
The room was overdone. Two dressing tables , two big arm chairs, dining table & chairs etc., big spacious room but too many furniture making it uncomfortable.
When we informed the front office manager , he said it wont happen next time. Well, we are not too sure if qe wont to stay here though.
GGuest UserThe hotel is located in a good area. Walking distance to Relic of tooth and some tasty restaurants.
Views from balcony in suite room also fabulous.
Drinks and service at the rooftop bar were great. Our waiter Nirmal was very friendly with impeccable service.
Our one complaint is that we had no wifi connection whatsoever in our room or balcony. Asked for this to be resolved four times but to no avail.
SStar Light Star BrightWe chose Hotel Sigiriya due to its proximity to The Lion Rock entrance. Distance from hotel is roughly 8 mins. Please note, it’s advisable to not WALK!
Remember to order a tuk-tuk in advance if you plan to climb Sigiriya and watch the sunrise. We left at 5am and paid a return ride of LKR1,500 for two person. Our tuk-tuk driver Chaminda +94 ********* took good care of us -two 50yrs old ladies who successfully climbed the summit.
Typical of Ceylonese people the hotel staffs were warm and friendly. Shout out to Tharaka (Reception Manager) who always greeted us with a smile and Shehan Restaurant Manager for entertaining us during our 3 day stay.
Our room was a bit dated but clean and comfortable. Good hot shower and acceptable water pleasure. Nice to return to a room that’s been nicely made after 2 hard days of stairs climbing - the Pidurangala (first day) and Sigiriya (second day). Our travel dates were May 31 - Jun 3.
Good variety for breakfast buffer - Sri Lankan and Western. The same applies to dinner buffer too. Overall, nice hotel and yes will stay again.
HHelloloOur vacation in kandalama hotel was extraordinary! The view, food, atmosphere and the service were spectacular!
And of course the phenomenal architecture of the one and only Mr Geoffrey Bass, which have made this masterpiece.
GGuest UserHotels in Sri Lanka generally have low value for money, and most of the well-known heritage hotels have outdated facilities. In comparison, Golden Crown is a relatively new hotel with fairly complete facilities. The location is good and the lobby decoration is very unique. It happened to be Valentine's Day when we checked in, and red balloons were placed on the bed, which was very warm.
GGuest UserRecommended, the location is very good, opposite the Lion Rock, and there are many food and drink options next to the hotel. The lobby decoration is very distinctive, and the room is not big but comfortable and clean. There are not many types of breakfast, but it is a pleasure to sit in the beautiful lobby to eat. And the price matches!
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