Hotéis com bar em Nagano Prefecture, Japan

I initially booked three nights and loved it so much that I extended my stay by another night. This hotel's Italian restaurant is considered one of the best in Karuizawa, always fully booked. Reservations are definitely required. Breakfast is also served in shifts; they'll call you when your table is ready. Both the pizza and salads are incredibly authentic. And each person gets a huge, delicious apple for breakfast!

Convenient skiing, comfortable hot spring

This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.

We spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere. I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience. The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery. The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge. Was I would go back to Prince Asama and experience the scenery during a different season!

Stayed here several times before, and this visit felt noticeably different. One positive change is that the lounge has been relocated from the lobby to the third floor, making the space feel much more open and comfortable, without guests having to crowd together. However, the shortened meal service times were disappointing. Reducing breakfast hours is understandable, but shortening dinner service by an additional 30 minutes to only 90 minutes made the experience feel rushed. Given the size of the dining area and the number of guests, collecting food itself takes time. More importantly, one of the reasons people choose to visit Nagano is to enjoy a slower and more relaxed atmosphere. With only 90 minutes allocated for dinner, there is hardly enough time to comfortably enjoy the meal itself, let alone finish with coffee and dessert. I understand that rising operating costs may require adjustments, and I appreciate the hotel’s efforts to manage within budget. However, as group tourism increases, maintaining the experience expected by individual travelers becomes increasingly important. Unfortunately, this time it felt that both the dining quality and the dining time had been reduced simultaneously, and the decline in quality was noticeable. Overall, I still appreciate the improvements to the common areas, but I hope the hotel can reconsider how to balance operational efficiency with the quality of the guest experience.

Excellent service! I highly recommend booking dinner here. The breakfast was fantastic, my kids especially loved the soba noodles, and the fruit was delicious too. If you're visiting when there's no snow, you can rent bicycles directly from the hotel. The onsen (hot spring bath) was really good. They also have a very clean laundry room available. And the wine here is excellent!

I stayed at Hotel Marroad Karuizawa, which is about a 12-minute walk from Karuizawa Station. The surrounding area is very quiet and peaceful. The lobby has a charming retro Showa-era vibe, and the hotel is a two-story building. The room was spacious, comfortable, and very quiet. The Japanese-style futon mattress was thick and extremely comfortable, while the Western-style bed had a good balance of softness and firmness. The room amenities were well provided, and the hotel staff were very friendly. There is also a shuttle service to the ski resort and the station, which was very convenient. Although the hotel is a bit far from Ginza Street and nearby convenience stores, taking a taxi only takes about five minutes, so getting around was still quite easy. That said, there are a few minor drawbacks: 1️⃣ There is no elevator, escalator, or ramp from the entrance to the front desk, which makes carrying luggage inconvenient. Many guests have mentioned this issue. 2️⃣ The sink has separate hot and cold water taps instead of a single mixer tap, which feels a bit outdated and less convenient. 3️⃣ The air conditioner is relatively loud. Even in sleep mode, it turns on and off automatically, which can be a bit annoying at night. 4️⃣ The hotel uses traditional keys instead of key cards, and you need to leave the key at the front desk when you go out. That said, this also adds to the nostalgic atmosphere of the hotel and fits well with its retro style.

By the time we got there by rental car it was quite late, the reception team has been patient and friendly. Suggest to have more illustrated print out for driving to the sightseeing parking lots and more maps to show before heading out. Plus the water machine is not very handy in giving out hot water for tea. Others are perfect in terms of room and environment.

Right at Nagano Station! There's a connecting passage on the second floor of the hotel that leads directly to Nagano Station. The location is excellent! The hotel has a luxurious feel, reminiscent of an economic boom. The room was standard, quite spacious. The facilities weren't brand new, but they weren't uncomfortably old either. The room was generally clean and comfortable. The hotel breakfast was decent, with a good variety of options. If you plan to spend your days exploring the mountains and returning on the same day without staying overnight, this hotel is highly recommended!

The lobby is grand, and the decor is elegant and tasteful. The room was the largest of all seven Japanese hotels we stayed at during this trip. They helped bring our luggage to the room, and when we returned to the hotel at 9 PM, we even managed to buy discounted bread for 100 yen each at the front desk. The biggest surprise was at checkout: the staff proactively helped us with our luggage and drove us to Matsumoto Station for free! That was such a pleasant surprise. The service was incredibly friendly and polite. I highly recommend this hotel.