Arrived early - 40 minutes - asked if possible to check in. Told to wait ten minutes and then told ok. Went to room and not ready. Housekeeping not aware but did say they'd do our room quickly. No problem. Just wanted to use loo and would come back later. Returned much later. Room ready and clean. Bedroom bin had not been emptied. Very noisy from traffic through the night. Pillows uncomfortable. Breakfast pretty poor. Hot offering sparse and cold. Continental limited. Staff were very pleasant which was lovely and probably made up for the shortcomings. Would choose somewhere quieter, ideally.
A experiência geral foi boa, eu tenho estado algumas vezes, mas a sala que estava não era o melhor Wi-Fi era fraca, então tivemos que conectar-nos aos nossos dados de telefone e as cortinas de chuveiro eram sujas precisavam definitivamente de substituição.
Located on part of the Birmingham University campus in Edgbaston so good location for academic conferences / visiting the university, also short distance to dental hospital, cricket ground, tennis centre etc. Plenty of free parking including blue badge and EV charging. Check-in was quick and efficient. Angela, who checked us in, was friendly and helpful. There is a large bar which serves smaller meals throughout the day and also a restaurant in the evening. The bar food was average price for hotel food (£12+ for sandwich with some soup) and average quality. Room was clean and tidy, with modern decor. It was very spacious and well equipped with seating and table, ironing board, plenty of pillows, pod coffee machine and plenty of coffee pods, tea bags etc. Black out blinds worked well and there was minimal noise from other rooms / corridor. Would definitely stay again if in the Edgebaston / Birmingham area.
Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.
Vim um Longo Caminho para ficar por alguns dias para um casamento.Uma Grande reunião com alguns amigos de todo o mundo.
Prop:
O hotel está Na Grande localização.Muitas opções de comida no Templo de Touchwood, EM vez do hotel.
O Pessoal do Salão e café Da manhã é fantástico. Eles são amigáveis e úteis.
As quartos são espaçosos e a cama é confortável.
Cons:
A recepção deve ser melhor, e Josh NOS acompanhou no check-in, e ele não é amigável e útil quando algumas perguntas foram feitas.
Um amigo meu (um par) foi atribuído a um quarto que a AC não estava a trabalhar. E quando pediu para um quarto mudou, ele disse que não estava disponível. Ele mencionou que era um problema em curso e ofereceu-lhes um fã. Como é possível que ainda vendam um quarto deficiente a um convidado quando sabem que é um problema?Mas se eles querem UMA actualização, eles podem, MAS eles têm que pagar 13 libras!!Eu acho que é estranho!
Os MEUS amigos foram presos Na mesma sala até o final de SUA estadia com um FAN!
Em geral, estou feliz com a estadia, MAS preciso de correr sobre a atribuição de quartos.
It was a very nice and modern hotel with a large room and comfortable bed. The use of the spa was complimentary with the room and we were very impressed. There is a bar and restaurant onsite and although service at times was slow (but it was busy) the food was delicious and reasonably priced. My only downside was that there was no hairdryer but other than that all that was provided was very good.
I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days.
I picked Double Tree Hilton as they were offering the best price.
I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.
I booked it for three night as I had some business in the area. Due to a recent bad experience with a budget hotel, i though might have a better value for the higher price. I was wrong. Very mediocre service, small room, funky odour, and limited amenities. For the anount I paid i expected a better value. Staff were helpful though.
Lovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
Muito bom
20 avaliações
8,8/10
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8,8/10
Very Good
GGuest UserThe room is old, but big. The service is OK. British hotel rooms do not have slippers and water, so you need to bring your own. The breakfast is also good. It is far from other places, so it is not very convenient to buy things. You need to take a taxi.
AAnonymous UserGood condiments. Spacious room and toilet. Good service. Good location. Was lucky enough to book during low peak bec the sound proofing in some of the rooms are not so good. Feels like whoever was outside talking or even just closing doors felt like they're in our room lol!
RRazorbelle_travel_aroundThe 6th Floor room that I stayed for one night from Saturday to Sunday this time is not as nice as the other rooms I had before, although the bed, the hair-dryer, the closet, the TV and the main room itself is lovely and comfortable enough, still the bathroom just looks...old.
Plus the view outside of the window (buildings and more building and a road) is just boring.
The WiFi is nonexistent this time, I tried to login but it didn't work, I am not sure it is because of my own cell phones have issues or because the WiFi is bad.
Please remember to bring your own toothbrush and toothpaste, a face towel would also be nice.
A pair of indoor sandals too if you dislike walking barefoot.
NNaiyoudangaojiabingjilingI was genuinely surprised by how convenient the hotel's location was. It's just 20-30 meters from the train station, making it incredibly easy to reach. We could walk to every attraction, completely eliminating the need for public transportation. Chinatown being right next door was fantastic, offering endless dining options to suit all our family's tastes. The hotel itself was very quiet and comfortable, and it felt incredibly secure. Overall, we were extremely satisfied with our stay!
GGuest UserWent with my daughter. as we were seeing Fatboy Slim at the O2 and it’s location to there is literally around the corner and not far from the station or the shopping centre. It is very modern and clean and the bed was so comfy with gorgeous crisp white cotton sheets . Will definitely be going g back when we go to the 02 again!
GGuest UserThis hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .
GGuest UserWe've stayed here many times and everything has always been fine.
Unfortunately, this morning they were a bit unorganised in the breakfast room, no saucers, no glasses, no bowls and a few more things missing. They soon rectified things when asked.
GGuest UserGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
GGuest User5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
GGuest UserThis hotel was perfect for an overnight stay fir work the bed was extremely comfortable room
Very bright and clean reception was lovely the lady on night shift very chatty and welcoming
Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager
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