Havia mosquitos demais no quarto, muitos, muitos mesmo... Ao fazer o check-in, o condicionador já estava pela metade. A roupa de cama tinha um cheiro a ranço. No dia seguinte, o quarto foi limpo, mas os amenities e a condição da roupa de cama continuaram os mesmos.
Perto do aeroporto e com excelente localização em Higuey, Habana Hotel y Restaurante fica a 5 minutos de carro de Caribbean Cinemas Multiplaza Higuey e de Igreja de São Dionísio Santuário de Nossa Senhora de Altagracia. Este hotel fica a 33,1 km de Macao Beach e a 37,8 km de Playa Dominicus.
Aproveite comodidades convenientes, como Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal. Este hotel oferece comodidades adicionais, como TV na área comum e salão de recepção.
Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos na cafeteria deste hotel. Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida diariamente. Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 2 bares/lounges. Buffet de café da manhã grátis é servido diariamente, entre 7h e 10h.
As comodidades presentes incluem balcão de recepção 24 horas, lavanderia e café/chá na área comum. Estacionamento grátis com manobrista está disponível no local.
Sinta-se em casa em um de nossos 29 quartos com ar-condicionado e TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Os banheiros apresentam banheiras ou chuveiros. As comodidades incluem cofres e escrivaninhas. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
1 Stayed for a week, it was a very good hotel!
It has been fully renovated recently, clean and clean, the staff are all kind, especially sucre is a great response in front of the guests, and it is always moving and working more than anyone else. I am really grateful for entertaining my baby during my stay. Other guests around me also heard a compliment to sucre.
In addition to the buffet, the restaurant has daily dishes from various countries. My husband and I are tough for rice, but every restaurant and buffet was delicious!
Access is a bit far from the airport compared to other all-inclusive hotels, but there is no problem as you can call uber immediately.
I was able to receive a good service without being forced to chip.
I want to come back to this hotel again.
Our stay at Breathless was incredible; the room was great, the food was delicious, but the whole experience was taken over the top by our VIP concierge, Pablo. We have stayed in many top-rated hotels and resorts all around the world, but we have never felt so safe and comforted as we did at Breathless. We received a text message from our VIP every day about what activities would happen on the property and when. We were also told many times if we had any problems to let him know or if we were looking to have any experiences or see any shows. He was able to connect the dots with everything. We felt like celebrities and because of it we had an amazing trip.
Bathrooms need some renovation. After taking a shower, the whole bathroom gets wet.
Also,breakfast options should be made more foreigner friendly as well as employing people who can speak English.
Overall, it’s a comfortable place to lodge with big comfortable beds and nice swimming pool.
The resort grounds are large and beautiful. We were impressed by the abundance of flowers and greenery.
There are plenty of staff and security guards on site, which created a feeling of safety. All the staff were very polite and helpful: our concierge responded quickly to any requests and questions, and at the reception desk, they helped us with a quick check-in using the resort app. However, I found the app itself difficult to use.
There's a small shop on the resort grounds where we could buy drinks, snacks, fruits, and vegetables. The fruit here is delicious, especially the mangoes. However, during our weeklong stay, we only managed to buy one mango. On the other days, they were quickly sold out.
The food in the restaurant was delicious; we were very pleased, except for our last dinner, when they brought us two oversalted main courses. The sea bream, chicken, and side dishes were oversalted. The restaurant management insisted the dishes were salty enough until I asked to try them. We were given a 30% discount, but it didn't save our mood.
We were surprised that Uber worked well here, and it was easy to order a taxi.
Our apartment was clean and cozy, but there was a strong musty smell coming from the kitchen drawers (probably from the high humidity from the ocean). So we didn't use it and ate in the restaurant.
Overall, we had a great experience with this resort, the ocean, the bright sunny skies, and the people who were so happy with life. We'll definitely come back if we have the chance!
Overall
My flight was canceled, so I stayed here for just one night. I was very satisfied because all the staff were extremely friendly. The breakfast was also delicious. The omelet in the photo looks good, but the sandwich my husband ordered was much tastier. If you need a simple stay near the airport, I think this place offers good value for the price.
We were hosted at the hotel Bakour and our experience was absolutely exceptional. Since we arrived, the staff made us feel like at home. The attention was of high quality, familiar and extremely careful. They were always ready to help us with whatever we needed.
The reception was particularly highly high thanks to Kimberly's friendlyness and efficiency, who greeted us every day and kept us informed about the activities of the hotel. Your personalized attention and your willingness to help us at any time were essential for our stay.
But what really loved us was the staff's attitude in general. From Manuel, the tours seller who became a friend and made us several gifts without commit, even the bar and buffet boys, such as Jazmín and Joan, who were always attentive and kind. Even Junior, who worked at night, was extremely social and made us feel part of the family.
We were very happy to have a nice and comfortable room, and we were very happy to have a nice room.
The hotel was very comfortable and very comfortable and the hotel was very comfortable and very comfortable.
In short, the hotel is worth the 5-stars with a great deal of cressing, staff is very careful and carefully concerned about the guests' experience. If you are looking for a place where you feel like at home and be treated as part of the family, this is the perfect hotel for you.
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106 avaliações
8,5/10
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8,3/10
Very Good
GGuest UserThe hotel itself is very beautiful and cozy, but what disappointed us was the service. Most of the staff were impatient and unhelpful. One of the sports bar staff even cursed at us in Spanish, thinking we didn't understand, and that was only because we hadn't yet chosen the snack we wanted. Another thing that took us by surprise and upset us was the availability of the restaurants, practically ALL closed. The hotel description lists several options, but only the Italian, Dominican, and Japanese restaurants were open, causing overcrowding. We were only able to book dinner at the Italian restaurant, and we returned the next day to the general buffet, which, although large, had few options and variations of food. The cuisine is different, the meat is different, but that's to our taste. I had asked the hotel in advance for a different arrangement or something special because I was on my honeymoon, and they didn't even respond and upon arrival they could give us a honeymoon room but only for the payment of 70 dollars, but anyway, we didn't let that spoil our rest, but among the resort options I've been to, I believe that in terms of service, organization, entertainment and food this was the ”weakest” of all, what really captivates is only the landscape and the location, because the other things are all ok to weak. Oh and if you're looking for entertainment, be aware that the games available at the sports bar are all paid, from 1 to 3 dollars per machine.
GGuest UserThis was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!
GGuest UserMy first order with room service ended in a shocking experience — the delivery staff stole money from me. I immediately informed guest services, who said they would contact security, but no one ever followed up with me about this terrible situation. Housekeeping was wonderful, but the rest of the staff left much to be desired.
The beach experience was equally disappointing. You can’t enjoy the shoreline without being harassed by vendors trying to sell you everything imaginable. Walking on the sidewalk is nearly impossible due to the number of trucks, golf carts, and scooters used by workers. On top of that, the seaweed problem is out of control — piles and piles of it make the beach completely unenjoyable.
Overall, I will never stay at this resort again.
GGuest UserWe had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.
MMarkin RodríguezOne of the most complete and well-organized hotels I have visited, excellent facilities, superior, pleasant services, extremely good food, super special treatment from the collaborators, thanks to Mrs. Anny, very attentive and kind, I give her a 1 million rating for the way she treated me and my wife.
HHeather TrentThe majestic elegance is beautiful!!! Very clean, rooms are very nice.
The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.
GGuest UserHello!! My experience was very good, excellent room, wonderful pools and beach facilities, rooms are close to the beach, themed restaurants (I went to the Italian, Brazilian, and Dominican Republic, all three very good). As a point of improvement, I would mention the drinks, they are horrible, industrialized juice mixed with rum, the bar staff have ugly faces, they mix the ingredients and turn everything upside down, very ill-natured, besides the drinks being bad, the service is terrible, but only at the bars.
GGuest User⭐⭐⭐⭐⭐ Exceptional stay – highly recommended!
We had an amazing stay at Hotel Alkquimia. It’s a beautiful boutique hotel, spotlessly clean and elegantly designed, with a wonderfully relaxing atmosphere.
The location is absolutely ideal — very central, safe, and literally close to everything. You can walk everywhere, which made our stay even more enjoyable.
The rooftop pool is absolutely lovely — perfect for unwinding, with a great vibe and a very pleasant setting. Breakfast was delicious, fresh, and a great way to start the day.
The ladies at the reception were amazing: warm, friendly, and always happy to help with anything we needed. Their kindness truly made our stay even better.
Our room was cleaned daily and was always sparkling clean. The layout was comfortable and stylish, and the bathroom was modern and impeccably maintained.
Overall, Alkquimia was an outstanding experience, and we highly recommend it. We would happily stay here again!
GGuest UserThe resort itself was beautiful but there were pros and cons. More cons than I wanted. Pool closed at 6 pm so no night swimming which left little to do in the evenings. Drinks were weak, drank all day long with no effect. Food was the worst. The buffet was terrible and was really our only option since the snack bar ran out of burgers, basically lived on chips and salsa the entire trip. The restaurants which you needed to make reservations for was a joke. The reservation app didn’t work so you had to wake am up at 6 am to stand in line until 8 am in hopes of getting a reservation. The service was not pleasant. Workers badly made eye contact with you and you always felt like you were bothering them when requesting a beverage or asking a question. The resort has potential if they stopped it up on service, food, drinks and entertainment.
HHerreraThe hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better.
The toilet handle was broken despite the water flushing.
The room smelled out humidity.
Not very sure of they changed the sheets needles I got there or even after.
The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/
On NYE the food was much better, there were good choices, but still artificial.
Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.
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