The hostel is nice and in the prime area but the only thing I didn't like is that it lacks a common area and the terrace is closed most of the time except few hours. Also, you cannot eat or dine on the rooftop despite it being a nice seating area and they close around midnight! For a remote worker like me, this is a bad thing. Also in the amenities listed here, they included towels but it was not complementary! They only have pizza restaurant.. So no other dishes within hostel too.
Centro de Cartagena, muito conveniente para compras, restaurantes e bares 😍
Uma equipe muito simpática na recepção que ajudou a modificar minha reserva. E o concierge deles é muito prestativo e simpático?
Se um frigobar puder ser adicionado ao quarto, seria perfeito.
O hotel fica a cerca de 30 metros da beira-mar, por isso é preciso ter cuidado ao atravessar uma estrada com muitos veículos. O café da manhã do hotel pode atender às necessidades básicas. Não há água engarrafada no quarto.Há um supermercado a 50 metros quando você sai e vira à esquerda.
O Hilton nunca me decepcionou. O quarto incluía água mineral de cortesia, cafeteira e, como sempre, três toalhas. A piscina era fantástica e a praia ótima!
Todos os funcionários foram proativos e atenciosos, oferecendo check-in antecipado e check-out tardio – minha satisfação superou minhas expectativas!
El servicio excelente, la atención excelente de pronto revisar el aire de la habitación 211 ya que deja un pequeño charco de agua y eso deteriora el suelo
The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.
Com ótima localização no coração de Mompos, Bioma Boutique Hotel fica a poucos passos de Casa Te Deum e de Iglesia de la Inmaculada Concepción. Este hotel fica a 0,3 km de Rio Magdalena e a 0,3 km de Iglesia de San Francisco.
Desfrute de instalações recreativas, como uma piscina externa e uma banheira de hidromassagem. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e sala de jogos.
Hotel oferece serviço de quarto. Café da manhã completo grátis é servido diariamente, entre 7h e 10h.
As comodidades presentes incluem equipe multilíngue, armazenamento para bagagem e um cofre na recepção do hotel.
Sinta-se em casa em um de nossos 11 quartos com ar-condicionado e smart TVs. Sua cama colchão com pillow-top apresenta roupas de cama de algodão egípcio. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiros possuem chuveiros e produtos de toalete de cortesia.
Foi uma boa relação custo-benefício. A água não era quente (mas também não estava fria, afinal, é clima caribenho, só não tem aquecimento) e ficava um pouco longe dos principais pontos turísticos (eu uso Uber de moto, então para mim estava tudo bem, custa cerca de 0,5 dólar por viagem).
O Wyndham Garden Cartagena está convenientemente localizado no coração de Cartagena. Suas comodidades completas, incluindo academia, piscina e salas de reunião, garantem uma estadia confortável e conveniente. Os quartos espaçosos e iluminados oferecem comodidades completas e roupas de cama confortáveis, proporcionando aos hóspedes uma estadia relaxante e tranquila. O serviço do hotel também é excepcional, com uma equipe simpática e atenciosa. No geral, o Wyndham Garden Cartagena é um hotel altamente recomendado.
Nice 4 star hotel, closer to 3 stars. Good location, poor breakfast options. Soundproofing is not the strong side. Two pools!
All the rest was just as expected
Bom
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AAnonymous UserThe experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.
CCarlosGExcellent service, very well attended, its staff is well prepared for guest service. Clean room. It offers a beach 50 meters away but currently there is no beach. They are under construction, so you must travel more than 500 meters to have access to one. The prices of minibar products are very high. I rate it overall 4.5/5
GGuest UserI've been @ Santuario much longer than planned due to some health issue. So, I had the time to highly appreciate not only the hostel itself, the great vibe and atmosphere, the fantastic beds setup where you have plenty of space (!) plus an unusual total privacy, like you have a mini room inside a room, but especially the people: staff is great and really cares the guest, while sick I had a family like surveillance, especially Stefy ”la chica del bar”, Kathy (cleaning & kitchen) and Jose (maintenance) never missed supporting me and asking genuinely interested how I was feeling doing their best to help. In a difficult moment, I was in the right place, thanks them! One only thing disturbing me was, the aircon management: ok it was on only evening and night, quite usual, problem was a person feeling cold was enough to shut down the aircon for everyone... and it was hot then... i love freezing, ok, but a correct balance would be the best, suggesting who's cold to wear a t-shirt should work, and others won't sweat ;-)
GGuest UserThe Osh hotel has such an amazing vibe. As you enter the lobby, you are greeted by their lovely staff with a welcome drink. Check in was really smooth and they offered options for my room category, and the location was great. Literally walking distance to local bodegas, bars and restaurants. Osh is located 10-15 min from walled city, which made dinner options and tours easy to get to in the area. Prior to my stay in the Osh hotel, I stayed at the Hilton with my travel group for four days. In comparison although most tourist stay at the Hilton or the Hyatt. I would opt to stay at Osh every time. Beautiful pool on the main floor and rooftop. While there is not beach access, I believe you can simply book a tour for a beach day at Aqua Azul or Makani Luxury Wanderlust. During my stay also schedule a massage in my room which was a nice add on before I traveled back home. I highly recommend you experience The Osh in Colombia. Suites are also available to splurge a bit and treat yourself.
WWilliamAbsolutely fantastic. This is a quiet small resort with maybe 14 rooms. 1.5 hours from Cartagena City. A bit of a harrowing drive, but definitely worth the trip. Once you get in through the doors, it’s beautiful & peaceful. Balinese type style. Not a five-star resort but they do a really nice job. Very well staffed so you have somebody to help you if you need anything. Very quiet. No telephones, no tv’s in room. Rooms are spacious, private, very comfortable. Two small beaches on either side of the main area. All open-air reception, Restaurant. One restaurant iwth 2 levels. Food was actually terrific. Best food we had in Colombia. We were there for three nights and absolutely loved it. lots of daytrippers, people coming in from Cartagena on boat to spend the day at the resort. Was nice. Will definitely come back. Thank you to Lordy who took such nice care of our family. Special place.
SShijielvxiangjiaEricCasa Santa Clara: Sofitel Legend under Accor. It is also the largest of the three luxury brands in the city. The picture shows the garden. It is also a historical site where you can have breakfast surrounded by lush tropical plants and mottled ancient walls with columns. It is wonderful! I am also very grateful for the recommendation of netizens this time. I am also an Accor member, so I chose it. The service is as warm and sophisticated as expected, and it is the first hotel I have encountered that gives a welcome gift - a big bag of Colombian coffee powder! It feels very thoughtful! In addition, many people get married in Cartagena, and I also met families dressed up in this hotel. See the last picture. Hahahaha
SSamyFunkSo cozy and lovely place🥰. Added one more night to my reservation because loved the harmony and peace that I felt on that hotel. The breakfast was amazing 200/10 🤩. Great variety of fruits,healthy and local food. Thank you so much to Andrey so polite and charming guy who helped me in everything; as well as Jorge who is so professional doing his work, Alfredo and kitchen girls, thank you for so delicious food. The rooftop is a dream but unfortunately don’t have (stable) bartenders to enjoy drinks.Sadly to say the general manager was unprofessional and unkind, must to improve his professional relation to drive a good management of a hotel of this category.
I would love to go back in my next trip to Cartagena 🤍🇨🇴 .
Recommendations: if don’t tolerate noise, don’t book the rooms next to the street.
GGuest UserAll rooms overlook a central courtyard, which is nice but not practical as people are always passing by so you can’t leave the window open as you get no privacy. The curtain is not a curtain but a rolling blind, so either shut or open. My room happens to be on the ground floor, where the restaurant is. It may be better on the other floors. So just artificial light.
There is also no desk in the room. Otherwise the room is decent and clean.
The breakfast is simple but good with coffees, juice some fruit and an omelette.
The place is secure and the reception have to open for you to go in and out. Location wise it’s pretty good as well as it’s within the wall but not where wll tourists hang out. Pretty safe
Check in strictly at 3pm even if the room is available 😅
GGuest UserWe stayed 3 nights at this very comfortable hotel. We even wanted to extend one night and they were fully booked, which shows how popular they are. The decor from reception to lobby to room was a delight with full use of natural materials, giving a zen feel. The breakfast was buffet, but chouce of hot dished was limited. Also, we wanted to go for a swim at sunset, but the pool at this time was used as one big cocktail bar, literally dozens lounging in the,water, so that was disappointing.
GGuest UserStaying here was truly amazing, from the hospitality to the comfort of the room, i felt at home, safe and happy. The food offered was delicious, i recommend the pasta with the shrimp. The waters in front and back offer a beautiful view of the sea and sky. I felt blessed to be able to enjoy this island and meet the community and the beautiful diversity nature had to offer. Swimming in front was so fun, and all the activities are a must! (Playa libre, oceonario, planktons..) Also, it’s beautiful to see the stars at night on the deck. I recommend! Just make sure you bring insects repellent and water shoes.
Thanks to all the staff! ❤️
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