Publicado em5 set. 2026|Cloud Sea Scenic Twin Room (Beijing Road Overlook)
Guest UserThe service was excellent and the facilities were complete and well-equipped. It's conveniently located with easy access to transportation, and you can even see the Canton Tower! I'll definitely come back here next time. It's very convenient, the breakfast is delicious, the elevators are fast, and the washing machine and dryer are super handy.
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Preço por noite a partir de:MYR 198
Publicado em27 jun. 2026
Guest UserMy friend and I traveled from HK to Futian Mandarin Oriental to celebrate a birthday. I'd researched several hotels online beforehand and ultimately chose MO, a hotel I hadn't stayed at before. My main reasons were the hotel's reputation for quality and excellent service, as well as its convenient location for shopping, with a mall and many dining options right downstairs. From the moment we stepped out of the car and into the hotel, we could immediately tell it was different from other five-star establishments. The experience, from being greeted upon arrival, having our luggage promptly taken, being escorted to the 78th floor for check-in, and finally shown to our room, was incredibly smooth and warm. By the time we left, at least eight hotel staff members had interacted with us, and every single one was genuinely friendly and kind. This 100% positive interaction rate is something I've rarely encountered over the years.
For me, the air conditioning's coolness and quietness, as well as absolute cleanliness and a modern feel, are paramount in a hotel room, and they scored full marks on all counts. (I learned that this hotel has only been open for four years, and I truly hope they can maintain this excellent standard, as it's crucial for guests like us). I'd like to thank the gentleman who checked us in – I've forgotten his name, but he was incredibly thoughtful and proactive in anticipating our needs, making arrangements for us to attend a concert on June 26th. I also want to thank the lovely Victor, who showed us to our room, gave us a detailed introduction to the hotel, and took photos for us. And a special thank you to Brian, the 'Chef Concierge' (Golden Key member), who satisfied our curiosity by explaining the origin and role of the Chinese Golden Key concierges. Besides having a wonderful birthday trip, we also gained a rich experience in human connection. Thank you to everyone at Futian MO. We'll definitely be staying here again! ^.^
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Preço por noite a partir de:MYR 1.900
Publicado em22 ago. 2026|Mandarin Room
Guest UserI drove to the hotel, and from the moment I entered the underground parking garage, the signs were unclear. I circled around a few times and finally asked someone for directions to the elevator entrance. However, the elevator entrance had no Chinese signage, only an English hotel indicator. First-time guests would 100% not be able to find it! That door was a hidden, automatic door with no markings, just like a solid bronze wall. No one would know it was an elevator entrance; I also spent a long time searching and asking people before I found out, as shown in Figure 1.
In the room's bathroom, the shower system had no hot and cold water labels. I didn't know which way to turn to get hot or cold water, nor did I know if the control switch for the overhead shower and the handheld shower was up or down. I had to figure it out by trial and error! When I turned on the switch, because there were no hot/cold or overhead/handheld shower labels, cold water poured down from above, giving me a chilling surprise! As shown in Figure 2 and Figure 3.
Breakfast was inconvenient due to the small dining area and too many guests, which meant long queues. The staff's attitude wasn't very good either! Many online reviews are seriously inconsistent with the reality. This hotel definitely needs significant improvement!
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Preço por noite a partir de:MYR 876
Publicado em2 set. 2026|Family-friendly Family Room
SpontaneousWanderlustingVery convenient location for this price point. How to tell? When you hear many fellow Singaporeans in the lobby and lift, you know you're near food and shopping, and we clearly know a good spot when we find one.
The room was clean and comfortable, with all the essentials you'd need for a short or extended stay. The bed was firm and comfortable, and the bathroom had good water pressure. Housekeeping was prompt and efficient.
The hotel staff were helpful and responsive. Check-in was smooth. And love the robot service for ******* orders
A couple of minor notes: WiFi could be stronger in the rooms, and one might still hear impatient drivers on the road at the 9th storey. But honestly, for the price and location, these are small trade-offs.
Would definitely stay here again. Great value for the area, and you're steps away from everything.
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Preço por noite a partir de:MYR 208
Publicado em14 abr. 2026|Superior Double Bed Room (Deep Sleep + Zero-Pressure Memory Pillow + 55-Inch Smart TV)
Guest UserThe front desk service was very attentive, and their attention to detail was a nice touch. The location is excellent, and the room was clean and tidy. They offer free parking, and the facilities are comprehensive, with a laundry room and gym available for use. The breakfast was also quite good.
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Preço por noite a partir de:MYR 95
Publicado em31 ago. 2026|Wonderful Audio-Visual Double Bed Room
Guest User
The location is fantastic!
The reception staff are incredibly kind and helpful. They assisted with booking a taxi to the airport, storing luggage, and even offered an umbrella. Their service attitude is truly exceptional.
This hotel offers a half-day breakfast until noon, and there are also late-night snacks, including instant noodles.
Coffee and water are available for free refill at all times, and ice is also readily available upon request.
The room itself is spacious and comfortable, with a cozy bed and strong water pressure. Housekeeping cleans daily and provides two bottles of water each day. 👍🏻👍🏻
In the lobby area, there's a washing machine, dryer, and iron available for use.
I will definitely be staying here again next time!
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Preço por noite a partir de:MYR 291
Publicado em30 ago. 2026|King Room
Anonymous UserService: Special thanks to Bella and her team! The Ritz's service attitude was satisfying, but due to objective renovation issues, construction noise could be heard on every floor (starting at 8:30 AM, even on weekends). Bella was very considerate in trying to resolve the issue, and I'm very grateful. I believe this also perfectly embodies the Ritz's 'Ladies and Gentlemen serving Ladies and Gentlemen' philosophy.
Facilities: The current Ritz-Carlton Shenzhen is definitely not in its best state. Even in the newly renovated rooms (renovation completed six months ago), there was still a faint smell of renovation. Running an air purifier made it tolerable. The new rooms are indeed spacious and well-maintained, with very new facilities.
Pool: It's very small and the water is extremely shallow. Many people just walk across the pool, and there's no staff to stop them. The 'fire cloud' evening view is beautiful, but I wouldn't recommend it for serious swimmers. If you're just looking for a photo op, it's fine.
Cigar Bar: The staff were very patient, but the quality of the cigars varied, and the cocktails were just average.
Overall, as a first-time guest at the Ritz-Carlton Shenzhen, I found their service to be the best among hotels in the Futian district. However, objectively speaking, the renovation definitely detracted a few points from their 100-point service. I look forward to a better experience on my next stay at the Ritz! 🥂
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Preço por noite a partir de:MYR 1.249
Publicado em6 ago. 2026|Elegant Duplex Landscape Twin Suite (Kitchen Refrigerator+Washing and Drying Machine)
fegohaThe location is excellent, close to all the places we wanted to visit. Bingsheng Restaurant is right downstairs, and Guangdong Provincial Museum and Tsui Wah Restaurant are not far away. Canton Tower is just across the street, and the pier is also nearby.
The room is quite spacious, and overall, I'm satisfied.
Downsides: There's a noticeable musty smell, and the bedding feels a bit damp.
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Preço por noite a partir de:MYR 177
Publicado em7 ago. 2026|Castle Garden Room-King Bed
Guest User
My child loved it and wants to stay here again next time.
Chimelong Ocean Kingdom has several hotels: Penguin Hotel, Spaceship Hotel, and Hengqin Bay. Each has its unique features. Hengqin Bay's main draws are its water park and dolphins. The water park opens at 9:30 AM, and that's when the dolphins are fed, allowing for close-up viewing.
The package ticket offers unlimited entry to Ocean Kingdom for two days, which is incredibly good value. Especially in the hot summer, you can get tired after half a day of playing, so it's great for kids to return to the hotel to rest and then come back the next day to finish exploring. Plus, you get one-hour early entry, avoiding the 10 AM queues at the main Chimelong entrance by using the hotel's exclusive通道.
Breakfast at the hotel is also very extensive, with a wide variety of steamed dim sum, noodles, and more. Everything is of excellent quality! My child had a blast eating and playing.
Hengqin Bay is absolutely massive, divided into Dolphin and Seahorse sections. Upon entering, you're almost shocked to see about a dozen counters with staff checking people in – it gets incredibly crowded! Naturally, during breakfast, two large restaurants serve food simultaneously.
There was a minor hiccup during check-in, but the concierge discreetly delivered four picture books and puzzles to the children, which was a very nice touch!
We also had an experience ordering takeout. Everyone waited at the takeout handover point, and we were all assigned four-digit codes, making it feel like a secret agent rendezvous – quite amusing.
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Preço por noite a partir de:MYR 572
Publicado em31 ago. 2026|Queen Room With Garden View
Guest UserHad a fantastic mini-vacation with my bestie at Angsana Zhuhai Phoenix Bay! The hotel offers a great variety of activities, and our butler, Flora, received unanimous praise from both of us for her professionalism. @Flora's service was attentive, and she promptly responded to all our requests! The recommended 'Xiao Wan Travel Photography' is also super perfect for sisters who love to snap photos. In the evening, there are sunset activities on the beach, creating an absolutely amazing vibe for pictures. There are many dining options; the Food Gallery breakfast serves freshly made omelets and Cantonese dim sum, and the Thai food at Mi Yan is definitely worth trying, with its rich curry aroma. The room was clean and elegant, and opening the window revealed a large garden. We spent our free time strolling on the beach, enjoying the sea breeze at a leisurely pace – perfect for escaping the city and relaxing with friends.
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Preço por noite a partir de:MYR 515