Great service! Good clean gym and pool area. Very accommodating with breakfast early as we needed to leave for a 6:40am cab to the airport. $26 fare from this hotel to airport. We recommend this hotel
the service was good, but there were stain on the bed sheet and hair on the floor even after house keeping, hope they can improve the cleaning a bit.
and the water was not hot enough, other than that everything else is ok.
Hotel localizado próximo ao metrô e McDonalds, em frente há um shopping e um supermercado chinês/internacional. Existem também muitos restaurantes a uma curta distância a pé. O lobby, a academia e o quarto são um pouco antigos, mas no geral bastante limpos. A melhor parte da estadia foi a cama - super macia e confortável! No entanto, não havia comodidades como escova de dentes, pente ou esponjas faciais (não havia nenhuma no quarto e trouxemos a nossa de qualquer maneira, então não pedimos). O transporte do hotel para o aeroporto estava atrasado (tivemos que usar a cabine de chamada gratuita), mas a partida para o aeroporto foi boa.
A localização é muito boa.É muito conveniente comprar um cartão de metrô de um dia para ir a qualquer lugar, incluindo o aeroporto, compras urbanas, o hotel é muito limpo e higiénico. local de entretenimento. Há um delicioso restaurante de almoço em frente ao lobby do hotel.
Hotel próximo a Downtown Vancouver,Vancouver92.9% dos visitantes escolhem essa área
ZZ S Y2024.03.31
Quarto agradável, mas dava para ouvir o barulho do clube, mesmo o quarto sendo no 10º andar. O hotel nos deu acesso ao clube. O estacionamento custa 55/noite, um pouco caro demais.
I recently stayed at the Courtyard Nanaimo and had a lovely experience. The room was clean, spacious, and well-equipped, with good coffee facilities—a nice touch to start the day.
The location was perfect, close to the seaside and many great restaurants, making it easy to explore the area.
The only downside was that parking wasn’t free, which was a bit disappointing. There was also a payment error where my card was charged multiple times, but the hotel handled it professionally and issued a quick refund, which I appreciated.
Overall, it was a great stay, and I would happily return!
4/5 stars ⭐⭐⭐⭐ (would have been 5/5 with free parking!)
O resort e a sala que tivemos eram tão bonitas, gostávamos realmente de um dia aqui!Uma vista fantástica sobre o campo de golfe, um grande quarto e banheiro, e tudo estava bem decorado, muito moderno. Também, se você é um dormidor leve, não se preocupe, é muito bem profundo. Contudo, tudo foi perfeito, então 10/10, vai recomendar!
Incrível
107 avaliações
9,5/10
Preço a partir de
R$ 850
por noite
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8.2/10
Very Good
GGuest UserThe service was outstanding and the location ideal if you are biking. The hotel also has a room where you can store your bikes. The room was very clean and the staff very helpful.
LLLTYDThe counter staff was so kind to accommodate us in the handicapped room when I requested for it. Everything in the room looked great except that there was no real cabinet for clothing. And they only provided 2 hangers (I attached a photo). The hotel is surrounded by different restaurants and malls. A short walk to Walmart and Lansdowne Centre. Nearby skytrain station and bus stops. Parking lot is huge and can accommodate a lot of cars (with a minimal parking fee if you’re a hotel guest).
GGuest UserI am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay.
To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level.
There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment.
Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection.
I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered.
In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests.
Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold.
I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.
GGuest UserAbsolutely stunning view. Cabin was older but very charming, we made the most of the fireplace in the room and enjoyed a view of the lake from our balcony. Bathroom was clean with everything we needed. Coffee also provided in the room which was nice. I read the beds were uncomfortable on other reviews and I’d partially agree - not the best but again not the main reason or expectation for visiting emerald lake. I will say the pillows were extremely thin and uncomfortable.
Staff were very friendly and attentive. Shuttle service was easy. Restaurant was pricey but overall good. No wifi or signal in the room is something to be aware of, but heightened the experience in my opinion. Overall, great!
KkymcuraHotel a bit outdated, soundproofing not very good. But apart from that, everything went well, location is in a safe and convenient place for public transpo. Cozy room.
Only wish 2 things were available: slippers (bec the floor becomes very cold) and drinking water.
GGuest UserOverall, it is a pleasant hotel for a short stay in downtown. Despite the Karma Lounge currently being under renovation, the hotel arranged a room dining service for breakfast as an alternative, which is acceptable and yummy. The hotel staff are helpful and kind. The location is close to down town, 5 to 10 minute walk to Robson Streetfor shopping, 1 block away has a supermarket and some nice reastieant eg The keg steak house.
SSteven C KFor the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter.
Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.
GGuest UserThe hotel service was great, and the coffee was delicious. We stayed for 6 nights in total. I had a cup of coffee every day, but on the last day, it was just watery, I wonder why? We arrived early on check-in day, and the front desk staff, wanting us to have a comfortable stay, upgraded our room since we were staying for 5 nights. However, the toilet in the bathroom had a slight leak. We didn't switch rooms because it wasn't a major issue, and we were out all day anyway. The hotel's location is excellent; you can actually walk to most places, or take the bus or subway. There are many diverse food options nearby, including Asian and American cuisine. At night, the area downstairs is very lively with many nightclubs. The hotel room provided an umbrella, which is essential as Vancouver is a rainy city, and a safe. The bathroom and room size were both quite decent. But I wonder if booking through Trip.com means the rooms and beds would be smaller?
GGuest UserPlace is located at the Main Street. Staffs are so friendly and fast in their service. Room is clean and the amenities are pretty complete (especially as family of four, the mini fridge, plates, spoons, knife, cups, microwave, are very helpful). The only unpleasant thing is we can hear our neighbors talking and they are pretty loud, but not during the night.
GGuest UserWhile there are fewer amenities, I was travelling with a friend and the hotel gave us a connecting room (two rooms with a shared door). It was clean, and provided enough space and privacy for both of us. It wasn’t luxurious, but it offered good value for the price and met our needs for a short stay.
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