Hotéis com Bar em Alberta, Canada

The bed was much too hard. The air conditioning unit kept switching itself from warm to freezing even though I had it on the heat-only setting. The housekeeping team tried to come in and clean my room 45mins before I was scheduled to check-out. Then my keycard was deactivated 10 minutes before checkout time so I was locked out when I returned from breakfast and had to go down to the front desk to get it fixed. The first lady at reception said she’d reactivated my keycard, so I went back upstairs and was still locked out, and the elevator was far too slow and I didn’t want to get penalised for checking out late, so I had to walk down the stairs (which were very difficult to find!) then a second lady gave me a different, new keycard to get back into my room, then I had to walk back up the stairs again and was finally able to get my luggage and check out. Overall it was a pretty bad experience.

Service was fast and accurate for both in-room and at the restaurant. Check-in and check-out was swift. The doorman/valet and bell team are very friendly, gave great advice about where to go around the hotel while the concierge wasn’t there. Bathroom was small, but clean and everything you need is there. Highly recommend.

It’s very nice hotel and worth it for really cleaning. We came back today again.

Unfortunately, the front desk staff didn’t seem very welcoming. Their expression and tone gave the impression that they were not interested in helping guests. Overall, everything was great. The room was clean, the facilities were nice, and the stay was comfortable.

A new hotel near the airport, where people often hold parties. The hygiene is acceptable and the room is relatively large. The only problem is that the second booking failed, and I was not able to check in, but the full amount was deducted, which is really weird.

Room was average at best Pillows lumpy and it affected my  sleep Went to buy a bottle of water it was 4.50 Carts for luggage disappeared and staff didn’t seem to care, got attitude when I asked if the coukdcfind them as I had 2 - 50 lb bags plus carry on Cheap price but would try a different   place next time Average at best!!!

Great experience, great location, fitting for purpose, healthy food, clean environment

I checked in mainly for the convenience of my connecting flight the next morning, as the hotel is located inside the passenger terminal, and I could see planes taking off and landing from my room without experiencing any noise. The room facilities were average. It would have been more thoughtful to have an electric kettle.

Hotel staff are friendly, the hotel and room was clean. The complimentary breakfast was good with bottomless coffee. My room was clean but the shower sucked, and the plate glass shower doors were jammed and very difficult to move, also lacked an air vent. The room didn’t have any air conditioning and the thermostat on the wall didn’t control anything!??

It was a very neat and cozy hostel. I went alone and used the room, but it was wider than I thought and the amenities were good. There is also a shuttle bus to the airport, so it's very comfortable. ㅎㅎ