Fiquei hospedado neste hotel na minha chegada e partida de Zanzibar. A primeira vez foi uma estadia curta e agradável. Infelizmente, na minha segunda estadia, fui transferido para o quarto 301, que é amplo e tem vista para a piscina, mas precisa de manutenção, principalmente no banheiro, que precisa de manutenção imediata. É um quarto muito barulhento, pois dá para ouvir o barulho do elevador e da bomba d'água. Os móveis são luxuosos, mas antigos e precisam de reforma. A localização é excelente, com vista para o porto, mas a entrada do hotel fica em uma rua esburacada. A equipe é simpática e respeitosa.
Un hôtel super accueillant. Avec un personnel très professionnel. Tout était nickel ,sauf que nous n'avions plus d'eau chaude le soir .Nous avons même croisé le président. A recommander..Leeci
O hotel foi claramente construído sobre um prédio antigo e, para ser justo, é bastante singular. Alguns cantos do hotel são muito fotogênicos durante o dia. No entanto, suas desvantagens também são evidentes. Primeiro, a iluminação interna é insuficiente, principalmente à noite, o que dá ao lugar uma sensação de antiguidade e falta de limpeza. Mas, considerando o preço, ainda é bastante razoável.
No geral, é um bom hotel localizado no centro histórico. Se você tiver muita bagagem, esteja preparado para o fato de que um táxi não poderá levá-lo diretamente ao hotel, já que a rua onde o hotel está localizado é uma rua de pedestres. A pé, a partir do ponto de táxi mais próximo, você precisará caminhar cerca de 50 metros. O café da manhã é servido em estilo buffet. Colchões e travesseiros confortáveis. O banheiro dispõe de roupões e toalha para os pés. O chuveiro/vaso sanitário estava limpo e com encanamento novo. O quarto também dispõe de TV.
Very nice hotel. Conveniently located to all Stone Town attractions. If there are any issues the front desk manager will do her best to rectify the situation. My only issue unfixable was the food or maybe It was the water they refill for the rooms. I recommend be on side of caution and drink only bottled water. Don't eat anything uncooked (salads juices made with ice etc.) And you won't spend most of your time in bathrooms.
Avantages : Hôtel situé au niveau du port ce qui permet de faire toute la vielle ville à pied. La chambre est belle et spacieuse et la salle de bain était globalement propre. Le personnel est très agréable. Le petit déjeuner est plutôt bon (surtout les plats de la carte des œufs) et le seul dîner que nous avons pris là-bas était excellent. La vue depuis le rooftop est magnifique.
Inconvénients :
Le quartier est très bruyant et la chambre (303) se trouvait sous le restaurant du rooftop, donc il y avait beaucoup de bruit jusqu’à au moins 23h et à partir de 6h le matin.
Même si la salle de bain était propre nous avons trouvé 2 cafards.
Good location - in the center of everything in Stone town. They don’t have water coolers for clients - you have to go to the restaurant to refill.
Also: it seems they bought another building. So they accommodated us in like 200 meters from main facility. Surely it’s kind of inconvenient but still ok.
Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service.
Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay.
And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left.
As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
Fabulous location. I enjoyed seeing all the curated old artifacts and reading up on the 500 year history of the place. The people were wonderful. The room was comfortable and quiet. The bathroom was modern and clean. I’d stay there again.
The hygiene is very average. The bed feels unwashed. There are unknown hairs on the sheets. If you stay here, it is recommended to bring a disposable three-piece suit. You have to bring your own towels. They only provide a bed and a place to shower. There are a lot of flies in the dining area, and the beach behind is full of garbage and seaweed.
The service is very good, whether it is the front desk or the restaurant staff. The eggs for breakfast are not bad, and there are a few kittens.
Bom
40 avaliações
7,6/10
Preço a partir de
€ 48
por noite
Verificar disponibilidade
Veja todos os hotéis com Pools em Zanzibar West Region
Explore avaliações de hóspedes de hotéis em Zanzibar West Region
Ver tudo
8,5/10
Very Good
AAnonymous UserI have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
I landed at Golden Tulip because Trip.com messed up my booking elsewhere, and I only found out about it at the last minute. The location is right by the port, on a side of town that feels quite sketchy. However, Stone Town is small and safe, so it didn’t matter too much. The rooms are nice enough. They have everything you need. People are friendly all over Zanzibar, and at the Golden Tulip no less. The pool is lovely, and service is okay. Sometimes I had to ask more than once, phone down because my towel had disappeared, or guide them through my own bill. The restaurant is pretty bad. I’m not a particularly fussy eater, but don’t feel the need to eat bad food. I ordered three tester dishes on my first day, and didn’t finish any. Another traveler had a similar experience. Breakfast is okay. There is fruit, yoghurt, pastries, omelettes on request, toast, cereal sometimes, and a variety of hot dishes. Nobody seems to notice when the table has no cutlery or when the coffee, milk or a given hot dish runs out. Most days, I found the cereal (if they had it), fruit, and at least one hot dish edible.
LLunga SitholeThe hotel is beautiful. It is located at the heart of Stone town. If you like luxury than this hotel is for you. I’m definitely going to go back. The food and the friendly staff made my stay extra special.
GGuest UserThe building was old, but I could see that hotel was trying to take good care of it. The breakfast was satisfying as well. I recommend keeping bottled water in the room.
This is the best for me aa a solo traveler, at least for me. The staff are attentive and its a great location, too. However, its best to secure a guide to get around. Be wary of locals who want to offer to guide you, I lucked up and got two good ones..I was only there 4 days.
GGuest UserLovely hotel, room was very clean and bed was comfortable. Staff were very friendly. My safari was cancelled and the staff provided other tour options, many thanks for that! There is no phone in the room, I'd like to suggest even having a pager in the room would be helpful. Also no wifi in the room I think that should be an option. The food was great and I enjoyed my stay, would definitely recommend!
Such a lovely hotel for a very affordable price. Located in the city center next to those winding shopping streets, very stylish with the vintage furniture on the inside and incredibly helpful staff!
Para reservar um hotel na Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes no campo de pesquisa. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.
Como encontrar hotéis baratos na Trip.com?
Há várias formas de descobrir hotéis acessíveis na Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.
Onde posso encontrar as ofertas de hotéis da Trip.com?
O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.
Como conseguir hotel gastando menos?
Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.
Quantos hotéis estão disponíveis na Trip.com?
Na Trip.com, você pode encontrar mais de 1,5 milhão de hotéis em mais de 230 países ou regiões. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e encontre sua acomodação ideal!
Posso cancelar ou alterar minhas reservas de hotel na Trip.com?
Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas nas páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta Trip.com, clique em "Minhas reservas" e siga as instruções.
Como posso entrar em contato com o atendimento ao cliente Trip.com?
O atendimento ao cliente Trip.com funciona todos os dias. Acesse o atendimento ao cliente no site ou app Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.