Encontre Apartments em Milan

Great location — close but just far enough from the Duomo and relevant subway stops to make getting around Milan easy and quick. The staff was so friendly and helpful and clearly had our safety in mind. The room was right below the lively rooftop bar with a great view of the city. The room itself was small but perfect for me, my husband, and young adult son. The rooftop bar was fun and felt so glamorous, too! Their menu was on also topnotch, a great place to enjoy aperitivo and enjoy the nightfall sky. You could hear the slight thump of music from our rooms, but that didn’t bother us at all. The gentleman at the front desk was also so kind and helpful with all our questions from money exchange to metro stops to restaurant recommendations and even fashion advice!

I have never been more pleasantly surprised than visiting this hotel. I was looking for an affordable hotel with a good location, so my expectations was mediocre. First impression couldn't be better with an amazing lobby, friendly service, and quality design throughout. The room was equally stylish, super clean, and with great space. Icing on the cake, I had forgot my shaving kit, but after visiting the reception they gave me a free shaving kit. I will definitely choose this hotel next time Im going back to Milano. It was honestly my best hotel experience!

Stayed with my son for one night and really liked the service—everything was quick and efficient. The location is convenient, right next to the train station. The girls at the reception were very pleasant. There was no kettle in the room, but they brought one after we called. The room was spacious, especially the bathroom and toilet. It was a bit dark, but not a big issue. For the price, I think it's a great option in Milan.

Clean hotel. Super pleased with the chambermaid who was servicing our floor. We did not need any room service but need toilet rolls replenishment. So we asked her for some toilet paper and change of towels. She went over the extra mile to come into the room to take our old towels and also clear all the trash bins!! We were asking if she can help to get us a kettle and she really brought it up and placed it outside of our room door cos we had the privacy tag on. Good service!!!

My wife got a good deal on this hotel. At first it seems out of the way, but it is close to M1 underground line (Gambara closest stop). Plus there were quite a few very good restaurants within walking distance (＜15 min). We walked in to the centre of the city a number of times - around 40 minutes, but no big deal for us. I'd joined my wife at the last minute and the hotel were very generous and didn't request a supplement, which was not expected and obviously highly appreciated! All staff were polite and courteous. The room was spotlessly clean. Breakfast room on the top floor was great - light and bright with views west over the roof tops. We would recommend this hotel!

The service of the hotel is invincible, much better than traditional high-end luxury hotels. There are only a dozen rooms in the hotel, and the service is one-to-one. The rooms are large, especially suitable for a family. The biggest highlight of the hotel is the invincible view, the most beautiful view of Milan is right in front of your eyes. The breakfast is very good. Ctrip does not include breakfast and the direct restaurant bill is 48 euros per person. It is very good, and the service is very considerate. Since I got up late, the waiter told me to eat slowly. It doesn't matter if we charge after you finish eating. It's really sweet.

This is my second time at Hotel Tocq, there’s no better recommendation than that. The location is great, near Garibaldi station so not far from the central station either but in a much nicer and safer area. Well connected with metro, tram and suburban train. Walking distance to a lot of nice areas. The breakfast buffet is rich, it has a lot of savoury and sweet options and also caters to vegans and lactose intolerant. The staff is friendly and quite helpful. I would only improve on some things included in the room: -the slippers (there’s always one pair instead of two, but they will give you the other if requested); -there’s no where to put the soap so maybe a hand soap dispenser would be better than the bar soap; - for lingerie stays it could be useful to have somewhere to store the clothes, am armoire or some drawers.

I would like to say I never go out of my way to write a bad review, as I understand nowhere is perfect and often it’s just one or two minor things which aren’t good. But sadly I had to review this experience. Upon check-in the grumpy person behind the desk took photocopies of our passports. We were given a key with a chunky, dirty keyring and weren’t told how we could get to our room or given any sort of information as to what to expect on our stay here. We were given no leaflets or anything in our room about nearby attractions. When we entered our room we instantly noticed how dirty the room was. Overall the interior of both the hotel and the rooms are pleasant and seemingly lovely traditional Italian. Sadly it seems that the owner has given up with ensuring it is kept nice and clean as everything looks shabby and wilted. We aren’t even being picky, the standard things which you would expect to be clean were very dirty. The room looked like it hadn’t been hoovered, the surfaces looked unwiped, the shower head was filthy with limescale so had to request it to be cleaned as genuinely felt it was unsafe to shower under. The mattress was like sleeping on the floor and pillows were flat. We had to request more pillows several times. We were just given 1 sheet (which was thankfully the only thing in the room clean) to sleep with and no headboard. The drain in the shower smelt really bad when water from the shower drained into it - it smelt like the sewer. The only 2 working plug sockets in the whole of the room and bathroom were if you unplugged the TV and on the floor near the bathroom door with nowhere to rest anything on (e.g. a phone to charge). We found a mini fridge in our room under the desk but sadly no option of a mini bar where we could purchase waters or snacks. This could be a great opportunity for the hotel to make the guest experience better and also make money and yet something else which they don’t care about. The chair at the desk had also seen better days and looks like it’s been thrown around. Also, when the maid cleaned our room, they shoved our pyjamas almost in a ball nearly on top of the dirty phone in the room. We were disgusted. Sadly there is no restaurant on site or any options for food or drink which is extremely unusual. We found that the staff were overall quite rude but when we showed them our flat pillows and the shower head they seemed to understand where we were coming from and a little embarrassed. Nearby there seems to be a few transport links but we were given no information how to get into Milano Centrale or to attractions such as Duomo. Because of this and how confusing we found the transport system, we sadly spent an unnecessary amount on Uber’s because none of the staff would really help us. Unfortunately with it being August, all shops/restaurants/cafes/businesses within several miles are closed. They need the hotel inspector to visit.

We visited the hotel for a weekend in September. The purpose of our visit was to explore Milan and to attend the Monza Grand Prix. The hotel is in a great location, a short taxi ride from the airport and within walking distance to two train stations and the centre of town. Check in and out was really quick and the staff were so frjendly and helpful. Our room was spacious and clean and really nicely decorated. The breakfast buffet was brilliant, lots of variety and high quality food. We also had a drink in the bar one evening and it was a good atmosphere, service and the drinks we ordered were made well. Overall we felt the hotel was excellent for 4 stars and would highly recommend it to anyone looking for luxury without breaking the bank.

This is the third time I stayed in the hotel! Great location but more important- friendly staff, very clean, well maintained and comfortable rooms, and inviting atmosphere. The Bar is a great place to relax. Price is reasonable! In brief- a five star experience!!!