I stayed here for three nights and it was all right. It seems you cannot expect the same standards in Samoa or most of the South Pacific so if you compared this to Sheratons in other parts of the world it's definitely lacking. The room is generally fine but there are small things like the curtains that need renovation. The balcony overlooking the water was great and the staff is very nice. The location is good and central but be careful with dogs. This isn't the hotel's fault but if you try to walk around there are dogs not locked up by their owners and some of them are vicious. I got bite walking to Vaiala Beach. The Samoa govt needs to do something abt dog owners letting their dogs wander outside their properties. When I told the hotel guys I got bite they acted like this happens all the time.
It’s a average place,restaurants was okay,looks like it’s still trying to find its place,except more from this place as its been open for just about 12mouths now,hard to get food apart from the restaurant there,that’s very big but empty 🧐 needs a lot more hospitality experience in staffing, its cheap but can do a lot better
My stay at Sinalei Reef Resort & Spa was absolutely amazing. The place is so beautiful, peaceful, and surrounded by lush tropical plants that make you feel completely connected to nature. Everywhere I looked, there was greenery, colorful flowers, and the calming sound of the ocean , it was the perfect place to relax and unwind.
The staff were incredibly kind, helpful, and respectful. They always greeted us with warm smiles and went out of their way to make sure we had everything we needed. You can really feel how much they care about their guests.
Every Wednesday night they host a Fiafia Night.
The resort also offers some great tours, including an Apia Town tour, a Savaii island tour, and a South East Coast tour. We went on the South East Coast tour and got to see the To Sua Ocean Trench.
Overall, Sinalei Resort & Spa is the perfect getaway for us looking for beauty, tranquility, and authentic Samoan hospitality. I can’t wait to go back!
Perto do oceano, Coconuts Beach Club Resort & Spa em Maninoa fica a 15 minutos de carro de Papapapaitai Falls e de Cachoeira Togitogiga. Este resort na praia fica a 15,4 km de Casa de Adoração Bahá'í e a 21,5 km de Praia de Salamumu.
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Este resort oferece Wi-Fi (sobretaxa), loja de presentes/banca de jornal e serviços de casamento.
Experimente deliciosos pratos no Mika's Restaurant, um bar/lounge de frente para a praia que oferece vista para o mar. Saboreie uma bebida no bar molhado e refresque-se com um mergulho na piscina deste resort.Café da manhã continental grátis é servido diariamente, entre 7h30 e 11h30.
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, armazenamento para bagagem e lavanderia. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
Sinta-se em casa em um de nossos 23 quartos com ar-condicionado e frigobares. A propriedade oferece Wi-Fi (sobretaxa) para navegar na web. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres e cafeteiras/chaleiras. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
Em Apia, Moanalei Villas fica a aproximadamente 5 minutos de carro de China Aid Arts and Culture Centre e de Falemataaga – The Museum of Samoa. Esta guesthouse fica a 2 km de Fugalei Fresh Produce Market e a 2,2 km de Samoa Cultural Village.
Aprecie a vista em um jardim e curta comodidades como Wi-Fi de cortesia e serviços de concierge.
Moanalei Villas oferece aos hóspedes deliciosas opções de refeição no um restaurante.
As comodidades presentes incluem armazenamento para bagagem e lavanderia. Estacionamento grátis com manobrista está disponível no local.
Aproveite uma estadia em um de nossos 7 quartos com piscinas particulares e banheiras de hidromassagem particulares. Cozinhas foram equipadas com Geladeira/freezer grandes, fogão e cooktops. A propriedade oferece Wi-Fi de cortesia para navegar na web. As comodidades incluem cofres e escrivaninhas, além de telefones com chamadas locais grátis.
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8,3/10
Very Good
SSINISAWe recently stayed at this hotel for three nights and, while there were aspects we truly enjoyed, our experience was unfortunately overshadowed by significant issues with the reservation and front desk process.
Upon our arrival at 15:30 (check-in time is from 15:00), we were surprised to find that our online reservation couldn’t be found in their system—despite us having proof of the booking. We had to wait in the lobby for nearly an hour while the issue was being resolved. What is shown as available online appears to differ significantly from what is actually available on-site, which created ongoing problems throughout our stay.
We had initially booked a room with a swimming pool view and private balcony. However, this room type was not available upon check-in. We were first offered a lower-category room with a mountain view, which we declined as we already paid online for higher-category, and were then moved to a room with a harbour view and private balcony. Although staff assured us that our originally booked room would be available the following day, we remained cautious and asked for confirmation, as we preferred to avoid the hassle of moving again unless necessary.
Unfortunately, the following day we were asked to check out at 11:00 am because the room we were in had supposedly been booked by another guest, and we were told that a room matching our original booking (with pool view) was ready for us. However, when we returned the same day at 15:00 for check-in, we were assigned the same room we had vacated earlier—clearly indicating no other room had actually become available.
On the third day, we faced a similar confusion with the rooms. Each day involved unnecessary packing and discussions with the front desk, which took up a lot of our time and energy.
That said, the hotel does have its strengths. We really appreciated its convenient location, the beautifully designed restaurant interior, and especially the food—breakfast, in particular, was excellent.
Overall, while the amenities and dining were enjoyable, the front desk and reservation experience significantly impacted our stay. We hope the hotel takes steps to improve its booking coordination and internal communication, as it has the potential to offer a much better guest experience.
GGuest UserMy stay at Sinalei Reef Resort & Spa was absolutely amazing. The place is so beautiful, peaceful, and surrounded by lush tropical plants that make you feel completely connected to nature. Everywhere I looked, there was greenery, colorful flowers, and the calming sound of the ocean , it was the perfect place to relax and unwind.
The staff were incredibly kind, helpful, and respectful. They always greeted us with warm smiles and went out of their way to make sure we had everything we needed. You can really feel how much they care about their guests.
Every Wednesday night they host a Fiafia Night.
The resort also offers some great tours, including an Apia Town tour, a Savaii island tour, and a South East Coast tour. We went on the South East Coast tour and got to see the To Sua Ocean Trench.
Overall, Sinalei Resort & Spa is the perfect getaway for us looking for beauty, tranquility, and authentic Samoan hospitality. I can’t wait to go back!
GGuest UserIt’s a average place,restaurants was okay,looks like it’s still trying to find its place,except more from this place as its been open for just about 12mouths now,hard to get food apart from the restaurant there,that’s very big but empty 🧐 needs a lot more hospitality experience in staffing, its cheap but can do a lot better
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