Hotéis com Spa em Samarkand Region, Uzbekistan

It is not up to a 5 star level for the below reasons 1) the facility looks new from the outside and superficially it is grand but the details reveal that this hotel is subpar, for example the gym facilities, the elevators, etc… looks like a standard holiday inn 2) the staff barely speak English and when you ask them something the attitude is mostly cold and unwelcoming, not helpful at all 3) the room facilities didn’t work most of the time, for example the shower buttons, the phone or the aircon 4) the breakfast selection is minimalist, with v limited varieties 5) the location is far from city center

A great option for a stay in Samarkand. The Registan is a 15-20-minute walk away. There's a cafe serving Samarkand pilaf next door. The rooms are spacious and there's a spa area with a small pool, hammam, and sauna. However, the sauna and hammam weren't very hot.

We were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels. The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable. This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.

Unexpected hotel, very new, facilities in all aspects are new feeling, hotel service attitude is also good, but originally said in advance to help pack breakfast in the morning and put the refrigerator in the end did not see the arrangement.

The hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.

I have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments) also breakfast nice and room is clean and tidy

Nice room and varied breakfast buffet. Great Spa area with pool, sauna and hamam. The aircon in our room unfortunately was quite loud, blasting at full force, and it wasn’t possible to adjust it or turn it down. We gave feedback and they said they would send a technician to fix it while we were out, but the issue remained. Overall a pleasant stay.

Arrivée tardive accepté et enregistrement rapide. La chambre était sous les combles il faisait chaud

Прекрасный отель! Новый, чистый, удивительно доброжелательный персонал. Все понравилось. В отеле есть отличный SPA: 2бассейна с комплексом саун. Рекомендую!

I stayed for one night on Samarkand sightseeing. Amenities are also substantial. The room is clean. The breakfast was delicious. The restaurant in front of the hotel was delicious. There are convenience stores, and I think it is perfect for sightseeing.