It's pretty good. Hahaha. It's also relatively clean and quiet. The environment is also good.
Facilities: good
Sanitation: good
Environment: good
Service: good
Great location can walk to the seaside, the room is spacious and clean. Variety of breakfast, staff is very helpful. Recommend to book the sea view room
The hotel is very nice and in a good location. It takes only 10 minutes to walk to Manwan. You can see the sea and pet cats. You just need to pay attention to the route and find the overpass. The infrastructure is not as developed as in China, so it is a problem to cross the street to the other side. There are restaurants and local small supermarkets around the hotel. The room is very clean. I was lucky to get a free upgrade.
I arrived at 3pm which is the check-in time but the room was not ready and i had to wait for almost 2 hours to check-in. The hotel upgraded my room which is totally unnecessary.. they also do not have a bath tub.. and there are not a lot of selections and options in TV channels.. The hotels in saudi are somewhat missing of the welcoming vibes and service standard is low..
The front desk service is average. My room faced the sea, but I was dancing with two flies. There is only a toothbrush tool in the bathroom and no other tools. Compared with other hotels, there are far fewer things. When I went to bed at night, because I faced the sea, the cars on the road were very noisy and a bit noisy, so I couldn't sleep. After spending two nights at this hotel, I left. Now I am staying in a residence inn 1km away. The price is 300rmb cheaper than this hotel. The room environment is very good and big.
A stay at Alenwan Serviced Apartments places you in the heart of Al Khobar, within a 5-minute drive of Ajdan Walk and Al-Rahmaniyah Mall. This spa hotel is 1.2 mi (2 km) from Dugheither Leisure Island and 1.7 mi (2.8 km) from Desert Designs.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool and a sauna.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.
Make yourself at home in one of the 66 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
The room is quite small, the soundproofing is quite poor, the Wi-Fi in the room is quite slow, but the facilities in the hotel are good.
Great
43 avaliações
9.0/10
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IDR 1.575.174
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8.9/10
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RRenleidianyingjinghuaThe hotel is very nice and in a good location. It takes only 10 minutes to walk to Manwan. You can see the sea and pet cats. You just need to pay attention to the route and find the overpass. The infrastructure is not as developed as in China, so it is a problem to cross the street to the other side. There are restaurants and local small supermarkets around the hotel. The room is very clean. I was lucky to get a free upgrade.
KkareninagurlFirst I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!
HHoustonianI don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
ففايزMy stay at Hilton Al Khobar / King Fahd Road was one of the best and most relaxing experiences.
The front desk service was excellent.
The overall service was excellent.
The cleanliness was excellent.
It was exceptionally quiet.
A heartfelt thank you to the entire team, from management to the reception staff.
This was my first visit, and it certainly won't be my last.
Thank you!
GGuest UserI had a wonderful experience at this hotel. The location is perfect, providing easy access to major attractions and transport. The cleanliness was impeccable, and the staff's service was outstanding, always attentive and helpful. The facilities were generally good, though a few amenities could use some updates. Overall, I enjoyed my stay and would highly recommend this hotel. The food was delightful, adding to the overall excellent experience.
__M1348878****The hotel is good overall, but I feel that Ctrip still has no initiative for overseas hotels. I booked three nights, but my schedule changed and I wanted to cancel one night in advance. I went to the hotel front desk and the hotel told me that I could cancel and they would refund the price of the remaining two nights. But Ctrip said that I could not refund and I was not able to get a refund. So it may be more convenient to book overseas hotels on the official website.
CCarlo Jake HamacI arrived at 3pm which is the check-in time but the room was not ready and i had to wait for almost 2 hours to check-in. The hotel upgraded my room which is totally unnecessary.. they also do not have a bath tub.. and there are not a lot of selections and options in TV channels.. The hotels in saudi are somewhat missing of the welcoming vibes and service standard is low..
GGanCCExpecting more from Grand Hyatt but this may not up to the usual Hyatt standard
But the staff make the difference, they are friendly and attentive
Room can improve better like proactively make up the room without asking for it, automatically refill more water but they deliver it quickly when asking for it, super efficient
GGuest UserIt's pretty good. Hahaha. It's also relatively clean and quiet. The environment is also good.
Facilities: good
Sanitation: good
Environment: good
Service: good
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