This was the cheapest hotel I booked in Sri Lanka, yet it offered the best value for money. It completely exceeded my expectations, providing a fantastic experience.
**Facilities:** The facilities are comprehensive. The lobby boasts high ceilings and is very spacious, with ample comfortable sofas. The restaurant environment is quite pleasant, and there's also a shopping area. Both the spa and gym are excellent; I was particularly impressed with how well-equipped the gym is. The swimming pool is impressively long and very clean.
**Cleanliness:** The cleanliness was good. Despite being an older hotel, it was very well-maintained, hygiene-wise. While some furniture showed its age, it actually added a charming, vintage character to the place.
**Ambiance:** The ambiance is lovely. The hotel's decor and materials feel substantial, featuring a lot of solid wood. The restaurant, pool, and rooms are arranged to create a three-sided scenic view, with beautifully designed, staggered architecture complemented by attractive lighting.
**Service:** The service was very thoughtful and welcoming. Check-in was swift. A friendly staff member escorted us to our room, explaining things along the way and even demonstrating the functions of various areas inside the room. Our luggage was delivered shortly after. All staff members greeted us warmly whenever we encountered them.
The room looked clean and big, but it smelled very bad, and the air conditioner was very powerful! The buffet at our own expense was really great, and the price was not expensive. The food was better than in China!
There is a swimming pool in the yard that dares to call it a spa hotel. The two-story villa has four rooms on the upper and lower sides. The room is large and the bathroom is large. It is possible to experience the pastoral scenery and natural scenery.
Hotel próximo a Kandy Lake Front,Kandy100% dos visitantes escolhem essa área
GGuest User2025.02.03
The hotel is located in a good area. Walking distance to Relic of tooth and some tasty restaurants.
Views from balcony in suite room also fabulous.
Drinks and service at the rooftop bar were great. Our waiter Nirmal was very friendly with impeccable service.
Our one complaint is that we had no wifi connection whatsoever in our room or balcony. Asked for this to be resolved four times but to no avail.
The hotel room was disappointing.
We had booked a room with one double bed and one single bed. In the end, there were three beds in the room - two single beds pushed together. This is inconvenient. And there were only two blankets. Single. There was no blanket on the baby's bed, only a sheet. And when we asked for another blanket, we never got one.
The air conditioner in the room is very noisy, choking. It woke us up half the night with its wheezing. And there is no way to turn it off from the remote. We only found out where the socket is in the morning. The room is very old. In the bathroom there is a wicker stand for toothbrushes, covered in mold, it is scary even to touch it, let alone put the toothbrushes.
A lot of people came for breakfast and to get a cup of coffee - you had to stand in line and wait.
The hotel is declared as a 5-star premium hotel, but I did not see these 5 stars.
I really liked the hotel grounds, a very beautiful and picturesque place. But I wouldn't want to come back here.
The landscape is good, December is not the flood season with less water. The air is very fresh, but I was bitten by the water for the first time in my life and the blood flowed. The waiters at the hotel are very friendly and welcoming.
The facilities are really not good. There was no hot water in the bath for a few minutes, and there was no hot water later. The whole room has a small mirror on the bathroom sink. Toothbrush and toothpaste are not provided, and the hair dryer has to ask the hotel for it. Bottled water is not provided, there is a small bucket of drinking water in the room to drink. No quilt? There are two blankets found in the cabinet that will cover it.
The concept of ecological environmental protection can be understood, and the comfort level is definitely discounted. Finally, it is difficult to go to the hotel's mountain path. If you encounter the rainy season, there may be a landslide risk.
Hotel próximo a Nuwara Eliya City Center,Nuwara Eliya100% dos visitantes escolhem essa área
GGuest User2025.04.15
We are family of three. Two adults and one child. We were given 2 single beds. My husband and child had to sleep on the floor. We couldn't put the beds together as it was fixed. Couldnt get another room as they were full.
The room was overdone. Two dressing tables , two big arm chairs, dining table & chairs etc., big spacious room but too many furniture making it uncomfortable.
When we informed the front office manager , he said it wont happen next time. Well, we are not too sure if qe wont to stay here though.
Hotel próximo a Nuwara Eliya City Center,Nuwara Eliya100% dos visitantes escolhem essa área
GGuest User2025.02.07
The hotel is located on the mountain with a beautiful environment. The hotel building style is British style. The room is spacious, but the facilities are very old, especially the bathtub. The heater is loud, but the heating effect is average. The hotel buffet is not delicious, but the breakfast is OK. I ordered food to be delivered to the room, which was surprisingly delicious. Two pastas, a hamburger, and a cream of chicken soup cost 200 RMB. This is the price for tourists in Sri Lanka. The front desk service is inefficient. It took me at least half an hour to check in.
I booked a night for my mum's birthday and the staff have welcomed her wonderfully, wishing her a happy birthday and organising a birthday cake too. The room has been really clean and the location has been perfect for a relaxing get away.
Very Good
59 avaliações
8.5/10
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8.5/10
Very Good
KKuluniI booked a night for my mum's birthday and the staff have welcomed her wonderfully, wishing her a happy birthday and organising a birthday cake too. The room has been really clean and the location has been perfect for a relaxing get away.
AAleksei ZobovThe hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.
Minuses of the hotel:
Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.
GGuest UserThe owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!
GGuest UserWe are family of three. Two adults and one child. We were given 2 single beds. My husband and child had to sleep on the floor. We couldn't put the beds together as it was fixed. Couldnt get another room as they were full.
The room was overdone. Two dressing tables , two big arm chairs, dining table & chairs etc., big spacious room but too many furniture making it uncomfortable.
When we informed the front office manager , he said it wont happen next time. Well, we are not too sure if qe wont to stay here though.
GGuest UserThe hotel is located in a good area. Walking distance to Relic of tooth and some tasty restaurants.
Views from balcony in suite room also fabulous.
Drinks and service at the rooftop bar were great. Our waiter Nirmal was very friendly with impeccable service.
Our one complaint is that we had no wifi connection whatsoever in our room or balcony. Asked for this to be resolved four times but to no avail.
HHelloloOur vacation in kandalama hotel was extraordinary! The view, food, atmosphere and the service were spectacular!
And of course the phenomenal architecture of the one and only Mr Geoffrey Bass, which have made this masterpiece.
GGuest UserHotels in Sri Lanka generally have low value for money, and most of the well-known heritage hotels have outdated facilities. In comparison, Golden Crown is a relatively new hotel with fairly complete facilities. The location is good and the lobby decoration is very unique. It happened to be Valentine's Day when we checked in, and red balloons were placed on the bed, which was very warm.
LLisa_AThe hotel room was disappointing.
We had booked a room with one double bed and one single bed. In the end, there were three beds in the room - two single beds pushed together. This is inconvenient. And there were only two blankets. Single. There was no blanket on the baby's bed, only a sheet. And when we asked for another blanket, we never got one.
The air conditioner in the room is very noisy, choking. It woke us up half the night with its wheezing. And there is no way to turn it off from the remote. We only found out where the socket is in the morning. The room is very old. In the bathroom there is a wicker stand for toothbrushes, covered in mold, it is scary even to touch it, let alone put the toothbrushes.
A lot of people came for breakfast and to get a cup of coffee - you had to stand in line and wait.
The hotel is declared as a 5-star premium hotel, but I did not see these 5 stars.
I really liked the hotel grounds, a very beautiful and picturesque place. But I wouldn't want to come back here.
GGuest UserThe service is very good, the environment is average, the room is very humid and there are big bugs. The advantage is that the location is very good. It is on the top of the mountain in Kandy and has a good view. When you wake up in the morning, you can hear the chanting of Buddha's Tooth Relic Temple and see the morning mist.
2286184****The landscape is good, December is not the flood season with less water. The air is very fresh, but I was bitten by the water for the first time in my life and the blood flowed. The waiters at the hotel are very friendly and welcoming.
The facilities are really not good. There was no hot water in the bath for a few minutes, and there was no hot water later. The whole room has a small mirror on the bathroom sink. Toothbrush and toothpaste are not provided, and the hair dryer has to ask the hotel for it. Bottled water is not provided, there is a small bucket of drinking water in the room to drink. No quilt? There are two blankets found in the cabinet that will cover it.
The concept of ecological environmental protection can be understood, and the comfort level is definitely discounted. Finally, it is difficult to go to the hotel's mountain path. If you encounter the rainy season, there may be a landslide risk.
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