So far so good!
The service is okay and the room is prety well for customer.
But the breakfast menu not various. Just make some various menus such as cereal and some fruit juices at minimum.
Hotel bagus dan juga bersih dan juga nasih baru, check in cepat , lokasi juga oke, sarapan lumayan, cuma parkir aja agak sempit, cuma itu yang lain nya oke
Facilities and food are excellent. The service however, especially the staff at the hotel restaurant, are not so friendly, and sort of less than the standard to expect from such a 4-star-hotel.
An experience worth coming for and coming back to. The Gumaya serves as a reminder of what quality service can become when great products are handled by great people. The rooftop bar offers exquisite views, and friendly staff tend to your every need.
A staple since the early 2000s for families and solo travelers alike, the Gumaya evolved into a quality offering in a sea of competition for the best 5 star in Semarang. Clean and spacious rooms with a good view either side, tasteful decor, and a comfortable overall experience. Breakfast was Lucious and plentiful, easy parking, and central location to explore Semarang plus the added taxi convenience makes it an all rounder
🏨 Review Jujur Menginap di Artotel Leguna Magelang (3–5 Maret 2026)
Saya menginap di Artotel Leguna Magelang dari tanggal 3 Maret 2026 sampai 5 Maret 2026 karena ada acara di Universitas Muhammadiyah Magelang tanggal 3 dan 4 Maret. Lokasinya cukup strategis dan memudahkan saya untuk mobilitas ke kampus, jadi tidak terlalu capek bolak-balik.
Awalnya saya pesan Standard Room dengan 1 bed besar, sudah termasuk sahur 2 pax. ************* dapat free upgrade ke Superior Room, jadi kamarnya terasa lebih lega dan nyaman. Kamarnya bersih, rapi, dan enak untuk istirahat setelah kegiatan yang padat seharian. Tempat tidurnya empuk dan bikin tidur lebih nyenyak.
Yang paling saya suka, dari kamar bisa dapat view gunung 🌄 Suasananya tenang dan adem, terutama pagi hari. Lumayan banget buat recharge energi sebelum lanjut aktivitas.
Soal pelayanan, menurut saya timnya ramah dan responsif:
Pagi hari dibantu Mbak Risty dan Mas Aga
Sore hari dibantu Mas Bangkit, Mbak Sheila, dan Mbak Nayra
Malam hari dibantu Mas Fino
Semuanya helpful dan komunikatif. Kalau ada yang saya butuhkan, responnya cepat dan tidak ribet. Rasanya dilayani dengan baik, bukan sekadar formalitas.
Untuk housekeeping, saya dibantu Mas Dani. Kamar selalu bersih dan terjaga dengan baik selama saya menginap.
Untuk sahur disajikan secara buffet di resto. Walaupun pilihannya tidak terlalu banyak, tapi cukup, rasanya enak, dan disiapkan dengan baik serta tepat waktu. Jadi tidak perlu khawatir kalau menginap saat bulan puasa.
Secara keseluruhan, saya puas dan merasa nyaman selama menginap di sini. Cocok untuk yang ada kegiatan di Magelang, baik acara kampus, kerja, maupun sekadar staycation dengan suasana tenang dan view gunung.
Kalau ke Magelang lagi, saya tidak keberatan untuk stay di sini lagi 👍
The noise outside the room is still very loud if there are people in the elevator... the restaurant cannot be used for breakfast all at once if the hotel is full... perhaps this is something to consider.
Also, the sauna facilities and the 30th floor are specifically for guests staying in suite-type rooms.
We stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.
Overall service was excellent especially Mr Aviet, duty manager. I highlighted to him that there was no view at all in my room; the mirror was stained and the tap water splashing when turned on. He immediately came to my room and gave options for a change. He swapped my room on the same floor with a nice view on the second day for the rest of my stay.
The breakfast every morning was a good spread and the staff team worked well in harmony.
Overall, good experience with excellent both front desk and F&B. We
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9.4/10
Amazing
ZZyzyhassimGood stayed , Good Breakfast, friendly staff & near to Solo's wisata places. Securely kept our luggage at the hotel storage room after check out. Will come back here again if in Solo. We had good dinner at Pendopo Yoso by FIM with their signature Nasi Goreng Sultan. 👍👍👍⭐️
GGuest UserI've stayed here twice already... it's comfortable, clean, the food is delicious, and it's artistically designed near the Laweyan batik village. The service is excellent. All the staff are friendly and helpful, from front office, cleaning, restaurant, bakery, doorman, security, and parking – everything is really good. It's a shame that the unique cafe near the hotel was closed during this long Eid holiday. If you want more dining options, head towards Solo.
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