Hotéis com spa em Catalonia, Spain

"O quarto era bom, exceto que tinha vista para o estacionamento. Havia xampu, sabonete, corda, chinelos, ferro, cafeteira. Não há saquinhos de chá. Cama e travesseiros eram muito confortáveis. O café da manhã foi apenas ok. Tanto os ovos mexidos quanto o lado ensolarado estavam frios. Pouca variedade de pão. No geral foi ok"

"한국인을 대표해 호텔의 친절함에 감사드립니다. 호텔은 굉장히 웅장하며 인테리어는 훌륭합니다. 직원들은 친절하며 erre에서 식사는 아주 좋은 컨디션의 음식을 제공합니다. 메인 입구에서 상시 택시를 이용할수 있으며 사진상 로비 1층의 무료바는 훌륭합니다. 바르셀로나 여행을 즐겁게 할수 있게 해주셔서 감사합니다. 다음에 다시 방문하겠습니다."

"Hotel muy señorial, bonito, habitaciones y baño amplias. Piscina y Spa. Desayuno buffet muy completo y rico. Restaurante con menú, te dan la opción de que sí el día de salida, reservas un tratamiento o comida restaurante, te dejan la habitación hasta las 18,00. Una maravilla para poder aprovechar el día."

"Très bel hôtel qui propose un repas assez varié pour buffet et aussi pour le petit déjeuner. La chambre est spacieuse et bien insonorisée, le ménage n'était pas impeccable (quelques cheveux par si par là). Dans l'ensemble nous avons passé un bon séjour, nous n'avons pas pu profiter du jacuzzi sur la terrasse car certains stores n'étaient plus en place ce qui laissait pas mal de vis à vis."

"É um lugar agradável, muito relaxante. Eu pergunto se eles podem colocar um pouco de vinho ou algo assim porque é nosso aniversário, mas eles não nos disseram nada sobre isso, se têm ou não. a garota no spa parece que não quer que estejamos lá. Ela está nos dizendo que não podemos entrar porque não marcamos horário, mas o spa está vazio e são 9h. Espero que eles possam se concentrar mais no atendimento ao cliente. Em suma, é um lugar agradável."

"Hemos estado dos días en agosto en este antiguo balneario clásico de la zona que pasó a pertenecer a una cadena hace unos tres años. Se han reformado algunas habitaciones aunque no la nuestra. La cama de matrimonio era cómoda pero pequeña, no es standard. El aire acondicionado de la habitación funcionaba a pesar de ser un tanto ruidoso. Se escuchan sobretodo las cañerías de los cuartos de baño.Las zonas comunes no tienen aire acondicionado y están vacías, una lástima. El establecimiento admite perros y gatos pero apenas se escuchó algún ladrido. Lo que sí se escuchó era el berreo y pataleta de una niña en la piscina y fuera. Lamentablemente el turismo termal no es compatible con el chiqui park y algunos padres maleducados y carotas se aprovechan de las malas decisiones de gestores sin criterio. La piscina exterior está cuidada y como en la dirección anterior siguen admitiendo personas de fuera del hotel que vienen al almuerzo. El almuerzo es económico pero no merece la pena, igual que el desayuno que ya cuesta sus 12€. Lo salva la fenomenal actitud de Rosa, claramente estimada por la clientela. El check in se tuvo que hacer tarde pero las dos señoras de Recepción lo gestionaron estupendamente. El ánima de este hotel es claramente su personal. La mayoría de clientes eran locales pero había algunos extranjeros. No usamos el spa esta vez pero sigue teniendo su antiguo encanto. En los alrededores hay sitios para comer o comprar pero al ser agosto algunos están cerrados, menos las obras que el Ayuntamiento decide posponer a Agosto sin tener en cuenta que muchas personas acuden precisamente a dejar su dinero a Caldes para obtener un merecido descanso. Esperemos que la próxima vez no haya obras pero siga el amable y eficiente personal."

"A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children."

"O hotel é super simpático. Os quartos são corretos. O serviço de limpeza impeccable. O pequeno-almoço Masterclass. Primeiro hotel onde vou onde servemos vinho espumante ao pequeno-almoço. Os produtos são frescos. O pessoal muito acolhedor e compreensivo. O pequeno mais é seu guia de bagagem para aqueles que viajam um pouco mais tarde."

"Все было замечательно. Отель удобный чистый. Все понравилось."