The problem was that it had no USB ports in the room, which is quite standard nowadays, and the reception staff didn't have anything like that to lend out.
Hotel próximo a Airport Frankfurt Area,Raunheim68.8% dos visitantes escolhem essa área
AAhmed Tawati2025.07.19
Great location grocery shopping very close
We missed the shuttle the hotel booked us a taxi to the airport
Comfortable beds and sound proof Windows’s
Definitely I will stay in when ever I have transit flight via Frankfurt
Hotel próximo a Airport Frankfurt Area,Frankfurt68.8% dos visitantes escolhem essa área
UUsuário convidado2025.12.18
I booked based on being able to check in early; I know airlines crews use this hotel. When I got to the hotel, I could check in early but after 10 AM for additional 50 euros. If I wanted to check in before that I would have to pay for an extra day. I had prepaid the hotel, so I ate that loss and used the 50 euros to apply for a taxi out of there. I asked in an email about early check in which is why I booked that hotel - the email outlined the charge but was not specific in saying before 10 am was another night charge. Wish hotel policy was clearer. Arriving at 05:30, and having to sit in the lobby for hours after 15 hours of flying was unacceptable.
Wir waren auf der Rückfahrt aus dem Urlaub und wollten abends in einem besonderen Restaurant essen und danach nicht bis nach Hause fahren.
Gesucht haben wir ein Hotel mit Pool und da sticht das Best Western Plus ins Auge.
Der Preis mit 72€ ist kaum zu schlagen und daher haben wir gebucht.
Im Auto las meine Frau dann Bewertungen und hoffte das die sich nicht bewahrheiten, denn auf ein lautes und schmutziges Zimmer hatte sie keine Lust.
Als wir ankamen sah es von außen vollkommen ok aus und drinnen wie ein typisches 4 Sterne Business Hotel. Der Empfang war nett und kompetent, wir wurden darauf hingewiesen, dass die Standardzimmer zur Bahnstrecke ( die verläuft direkt hinter dem Hotel) liegen, was uns aber nicht stört. Das Parken im Parkhaus ist mit 18€ vollkommen ok und ja schon fast günstig.
Ein vorab gestellter Wunsch so hoch wie möglich und so weit weg wie möglich vom Fahrstuhl wurde zu 100% entsprochen und wir bekamen das letzte Zimmer (745) im Flur und in der 7 Etage 👍
Das Zimmer war penibel sauber, und sah wirklich toll, fast neu aus.
Dann schnell umgezogen und in die 8 Etage wo der Pool und der Wellnessbereich liegt.
Es war auch dort alles ohne Beanstandung, der ganze Wellnessbereich wirkte neu und da niemand da war, konnten wir uns austoben und hatten den großen Pool und die Sauna Bereich für uns.
Es gibt an diesem Hotel nichts aber auch nichts zu meckern. Wir können die zum Teil schlechten Bewertungen nicht verstehen🤔
Wenn ich ein Hotel an einer Bahnverbindung auswähle, darf ich mich nicht wundern, wenn Züge fahren🤔
Klar ist es lauter aber mit geschlossenem Fenster locker zu Händeln und wer mag, nimmt eben ein Zimmer auf der anderen Seite.
Wir wurden direkt darüber informiert und hätten wechseln können, der Mitarbeiter war kompetent und sehr freundlich.
Für mich ist dieses Hotel eine klare Empfehlung
Hotel próximo a Frankfurt City Centre (Old Town),Frankfurt4% dos visitantes escolhem essa área
NNymph L2025.12.16
A parte Mais confortável Da minha viagem é fácil, o hotel está limpo e bem equipado, o pequeno-almoço é bom com várias opções diferentes, a localização está a pé de várias marcas.
Muito poucos contadores de check-in, então se você correr EM UMA viagem enquanto você check-in, então é um pouco de espera.
Os quartos são espaçosos, a cama é razoável, mas ainda assim é um bom hotel e bar, os funcionários são muito simpáticos e prestativos. A única desvantagem é a falta de uma promoção combinada com crianças grátis no café da manhã, o que significa que isso reduzirá o número de famílias que visitam o hotel.
Este é um hotel relativamente bom.É muito confortável para ficar.A sala está bem decorada e grande.Também tem uma banheira.A água na banheira enche-se muito rapidamente. A decoração também é muito boa, o lobby é bem desenhado e fica perto da bagunça.
Reservas temporárias, preço razoável, instalações de quarto boas, sanitários limpos, perto é UMA Grande Cidade comercial, jantar, lojas de compras e muitas coisas, Mais do que esperado, boa relação custo-benefício.
My first trip to Frankfurt)Amazing hotel ,cozy atmosphere,delicious breakfast 🍳!)
Hotel close to Skyplaza which so convenient to make shopping 🛍️)
If wanna stay and enjoy ☺️ this place is for you ❤️🥹🙌🏻✈️Thank you for your service!
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99 avaliações
9,5/10
Preço a partir de
SEK 1.027
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8,6/10
Very Good
GGuest UserI booked based on being able to check in early; I know airlines crews use this hotel. When I got to the hotel, I could check in early but after 10 AM for additional 50 euros. If I wanted to check in before that I would have to pay for an extra day. I had prepaid the hotel, so I ate that loss and used the 50 euros to apply for a taxi out of there. I asked in an email about early check in which is why I booked that hotel - the email outlined the charge but was not specific in saying before 10 am was another night charge. Wish hotel policy was clearer. Arriving at 05:30, and having to sit in the lobby for hours after 15 hours of flying was unacceptable.
EEutamaThe Westin Grand Frankfurt offers an excellent central location with unbeatable access to public transport and nearby markets, but the in-room climate control and wellness facilities were disappointing during this stay.�� Overall, it works well as a convenient city base, especially if you value being close to U- and S-Bahn connections and local weekend markets.��Room and comfortThe room itself was comfortable but unfortunately too warm, and it was not obvious how to adjust the temperature settings. There was no clear guidance in-room on changing the climate controls, which made it difficult to get a good night’s sleep.Facilities and closuresAlthough the hotel advertises an indoor pool and sauna as part of its wellness offering, both the pool and sauna were closed during this stay, which was a let-down.�� This is worth checking in advance if these facilities are important for your trip.Location and transportThe location is one of the hotel’s strongest points, set on Konrad-Adenauer-Straße right by the Zeil shopping area and within easy reach of major sights.�� U-Bahn and S-Bahn stations are very close, making it simple to reach Frankfurt Hauptbahnhof, the airport and other parts of the city in just a few minutes.��Markets and nearby vibeThe surrounding area has a lively city feel, and there is a weekend market within walking distance, adding a nice local touch to the stay.�� Being able to step out of the hotel and quickly reach both shops and market stalls is a real advantage if you enjoy browsing food and local products.��Overall impressionThis hotel is a solid choice for location and public transport access, especially if you plan to explore Frankfurt’s centre and markets on foot.�� However, unclear room temperature controls and the closure of the pool and sauna during the stay meant the experience did not fully meet expectations.
Hotel em Frankfurt City Centre (Old Town), Frankfurt
Preço por noite a partir de:SEK 1.610
9,0/10
Great
SsvenIt was my 3rd time here excellent hotel rooms very nice the roof top is amazing.
All staffs are extremely friendly and helpful
Best option for the airport.
AAnonymous UserThe hotel is very clean and the facilities are new. However, the breakfast restaurant requires a bit of a walk; after taking the elevator to the lobby, you still need to go down some stairs and exit to reach it, and the signage isn't clear. Also, there were very few signs leading to the hotel from the airport. Even though it was right across the road, it took us a long time to find the pathway, which was quite inconvenient when dragging luggage.
AAhmed TawatiGreat location grocery shopping very close
We missed the shuttle the hotel booked us a taxi to the airport
Comfortable beds and sound proof Windows’s
Definitely I will stay in when ever I have transit flight via Frankfurt
GGuest UserWe were on the way back from the holidays and wanted to eat in a special restaurant in the evening and not to go home afterwards.
We have searched for a pool hotel and there is the Best Western Plus.
The price of €72 is hardly to be hit and therefore we have booked.
In the car my wife then read the reviews and hoped that they did not true, because on a loud and dirty room she didn't want.
When we arrived it looked perfectly ok from outside and inside as a typical 4-star Business Hotel. The hotel was very comfortable and comfortable, we were noticed that the standard rooms are on the railway route ( which runs right behind the hotel), but that doesn't disturb us. Parking in the parking house is perfectly OK and almost cheap.
A request made in advance was satisfied at 100% as high as possible and as far as possible from the chair and we received the last room (745) in the hall and 7 floors 👍
The room was penibel clean, and looked really great, almost new.
Then quickly moved and to the 8 floors where the pool and the wellness area are located.
It was all without any reproach, the whole wellness area worked newly and since no one was there, we could be out and had the big pool and sauna area for us.
There is nothing to make in this hotel but there is nothing to make in this hotel. We cannot understand the partially bad reviews🤔
When I select a hotel on a railway connection, I cannot wonder when trains drive🤔
Clearly it is loud but with closed windows to handle locker and whoever likes takes a room on the other side.
We were informed directly about it and could have changed, the staff was competent and very friendly.
For me this hotel is a clear recommendation
IIamPhyllisGreat location for early flight or late arrival into Frankfurt. Gotta take escalator from Terminal 1B, near Luftansa counter 13 up one level, then follow signage to hotel (opp Ditsch). Overall good except for lighting in the room - personally I would prefer the option to have the room brighter (more or brighter lights).
MMuniz PedroIf I am in Frankfurt, I am staying here. I've sayed in this hotel many times over the last 22 years. I love it. Exceptional service, facilities, attention to detail, and cleanliness. Never let me down.
Fantastic breakfast buffet. Hot and cold dishes are plentiful and high-quality.
Steigenberger provides good quality hospitality consistency throughout their hotels in Germany. I stayed in many of them and never got disappointed.
Hotel em Frankfurt City Centre (Old Town), Frankfurt
Preço por noite a partir de:SEK 2.172
9,3/10
Great
GGuest UserIt was pretty much perfect with everything you would need around the hotel. The rooms are very quiet despite an airport and train station all under the same roof. Never seen anything like it and I’ll definitely be staying here again.
MMs anonymous12I had a wonderful stay at this hotel. The location was excellent, the room was spacious and clean, and the view from my veranda was absolutely stunning. I would definitely recommend it
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