Hotéis com Pools em Lao Cai Province, Vietnam

I had trouble sleeping during my stay due to a lot of bugs in the room, but the view was great, breakfast was delicious, and the facilities were good. Most importantly, the staff were very friendly. A major drawback is that early check-in and late check-out are absolutely not allowed.

I have mixed feelings about my stay at Hotel de la Coupole. While there were moments of true luxury and care, the inconsistencies in service are unacceptable for a 5-star hotel. The Good: • Warm Welcome & Birthdays: The initial arrival was fantastic. Staff rushed to help with our bags, and because it was my birthday, they beautifully decorated the bed and provided a complimentary cake and fruits. This was a wonderful touch. • Generous Essentials: They provided more than enough bottled water, which we highly appreciated and even used to wash street-bought fruit. • Friendly Teams: The ”behind the scenes” staff (like housekeeping and restaurant teams) were incredibly friendly and kind. The Bad: • Check-in Double Standards: While my husband was checking in, the receptionist right next to him told another guest that the hotel ”doesn't take deposits.” Yet, the receptionist helping my husband demanded a deposit from him. They didn't enforce it after he explained he didn't have local currency, but this lack of consistency and fairness left a terrible first impression. • Lack of Clear Communication: We were simply told breakfast was on the ”10th floor,” but given no clear directions. We had to return to reception to find out it was inside CHIC restaurant. A 5-star hotel should give precise directions from the start. • Room Wear & Tear: The room decor is nice, but it is starting to look dilapidated. There were even visible stains on the bathroom floors. • Appalling Checkout Service: The biggest disappointment was leaving. While hotel staff actively rushed to help other departing guests with their luggage, they completely ignored us. We were left to drag our own bags out while watching them help everyone else. It was an appalling way to end our stay. Verdict: A beautiful property with some lovely staff, but front-desk management and checkout service need serious training to treat all guests equally.

The hotel is simply fantastic. I highly recommend booking a room with a valley view. Everything in the hotel is brand new. There is a swimming pool, which is included in the room rate. They also have a gym, spa, billiards, and foosball table. The front desk staff are ready to help you with any request—for instance, they helped me call Nike to check the availability of a specific shoe model and size. Breakfast was included as a buffet; overall, it was quite standard, though a larger variety would have been nice. As for the location, don't be put off by the fact that the hotel is on the edge of Sapa. Everything is within walking distance. I recommend renting a scooter for 120k–200k VND per day, which will allow you to easily visit all the interesting spots in Sapa. I would gladly stay here again.

The hotel is quite remote from everything. We rented a motorbike, so the distance wasn't an issue. There's construction happening nearby. The hotel is new, everything is very clean and beautiful. The staff are excellent. We didn't swim in the pool, but I saw several people using it. Housekeeping is done daily. If you have a mountain view room, the view is fantastic. The air is clean and pleasant to breathe. It's quiet all around. A beautiful hotel.

Sapa Passion Hotel & Spa is located right in the heart of Sa Pa town, making it an incredibly convenient place to stay. Almost everything—from restaurants and cafes to shops and attractions—is within walking distance. For travelers who want to explore the town easily without relying on transport, the location is definitely one of the hotel’s biggest strengths. One of the unique reasons I booked this hotel was the grand piano placed right in the lobby. As a musician, that immediately caught my attention. Unfortunately, due to the humidity in Sapa, the piano is barely playable—many of the keys are either stuck or quite hard to press. That said, I still managed to play a few songs and entertain some of the guests and staff, which turned out to be a fun and memorable moment during our stay. Breakfast at the hotel is excellent and deserves special praise. One highlight is the freshly made-to-order Vietnamese pho, with both beef and chicken options available in the morning. On top of that, there is a large selection of Vietnamese dishes, breads, and an impressive variety of fresh fruits. It’s one of the most generous breakfast spreads I’ve seen at a hotel in this price range. My only small concern is whether there might be food wastage during low seasons. Hopefully the hotel has a system to donate excess food to those in need. In terms of value, the price is very reasonable. Our room was surprisingly spacious and comfortable. The bathroom was clean and well-maintained, although the shower head in our room was slightly damaged. The building itself seems a little older, so a few fixtures could probably be updated over time. We booked a lake-view room, but unfortunately the famous lake view was mostly hidden by the heavy fog during our stay—something quite common in Sapa’s weather. The hotel also offers massage services at a reasonable price, although we were unfortunately too rushed to try them. There is also a heated swimming pool, but during our visit it was empty—likely because the winter weather in Sapa was simply too cold for swimming. One small issue we encountered was that the keycard occasionally stopped working at night. Thankfully the staff were always available and quick to assist, but it’s definitely something the hotel should look into improving. Overall, this is a really good hotel with great value, excellent breakfast, and an unbeatable location in the center of Sapa. With a few small maintenance improvements, it could easily become an even better stay for visitors exploring this beautiful mountain town.

The Presidential Suite at Azalea Sapa was definitely one of the highlights of our stay. Great value for money, with a beautiful view and a very comfortable room. We really enjoyed our stay here. The breakfast was also surprisingly good, with a nice variety of choices. A special mention to the lovely lady chef — she made the sunny-side-up eggs so perfectly! And the pork noodles were so yummy that we looked forward to having them every morning. 😋 Overall, a very comfortable stay with great views, good food and warm service. Would definitely consider staying here again when we return to Sapa!

hotel was beautiful. great view, spacious. had a fireplace, complimentary bottle of wine, bathtubs. not hard to get to city centre and there is a buggy service for transport within the resort. we had a great time!

We had a wonderful stay at this hotel and truly enjoyed the experience. The staff were warm, welcoming, and very helpful from check-in to check-out. Breakfast every morning was delicious with a good variety of options, and we really enjoyed starting our day there. The view from the hotel was also beautiful and made our stay even more relaxing. We were especially grateful for the kind surprise of a complimentary one-night upgrade from our Superior Room to a Suite Room. It was a lovely gesture and made our stay feel even more special. Thank you for the excellent hospitality and memorable experience. We would definitely love to stay here again and highly recommend this hotel to others.

Our stay at Bamboo Sapa Hotel was truly worth every penny! The room was exceptionally clean, spacious, and comfortable, making our stay relaxing and enjoyable. What made it even more special was the fantastic view right outside our room—absolutely breathtaking and a perfect way to appreciate the natural beauty of Sapa. The food was another highlight of our stay! There were plenty of choices, and everything we tried was delicious. The dining experience was made even more special by the stunning mountain views. There’s something truly relaxing about enjoying a good cup of coffee while taking in the magnificent scenery of Sapa. It was definitely one of those simple yet unforgettable moments! From the cleanliness and spacious room to the delicious food and breathtaking views, everything made our stay worthwhile. Highly recommended for anyone visiting Sapa! If you’re looking for a hotel that offers comfort, great food, beautiful scenery, and excellent value for money, Bamboo Sapa Hotel is definitely worth considering. We truly enjoyed our stay and would love to come back!

(Visited over Easter 2026) The experience has honesly be extrodinary and I'd say this is one of the most personal service I have experienced in my travels. The hotel itself was beautiful as you would expect from the Garrya and Banyan Tree group. However it's the dedicated team who goes above and beyond that makes the experience so forgettable. Chung and his team has really cultivated a culture where the team not only listens, but actively making your stay as perfect as possible. There are many occasions where my casual comments had turned into their missions to make it happen. Not only is the team professional, but also knowledgeable. I was particular impressed by Trung's (Front of House) of clocking my stay at the Hotel de la Coupole in Sapa (I was carrying their paper bag) and knowing that its the same interior architect, Bill Bensley who also designed my favourite hotel Intercontintal Danang (My work is interiors related). It is moment like this you know you will be well looked after. That is on top of everything else he has done for me during my stay. Meanwhile the F&B Team has also done a great job and making me feel welcome no matter where I am. Notible mentioned are (excuse my spelling from now on) Ivesh, Skritee although young in this hotel, were eager to engage and learn. Meanwhile Minh and Thrugye at Refresh and Charcoal were always ready to help. On my last day I also had the pleasure of meeting the F&B Manager whom as I was in a hurry and her name slipped my mind. It was very thoughtful of her preparing a pastry box for me knowing I have a 6 hr journey back to the airport. Garrya Mu Cang Chai really is the golden standard of hospitality. It is rare to see such dedication especially for a destination hotel which you don't often get a lot of returining customers. I truely wish the team well and I am looking forward to coming back to experience a different season in the region. Chung if you can read this please email me your business card, as you should have my contact in your system now. I did not manage to ask you as I was rushing to leave for the airport.