Highly recommend this hotel for your stay at Pamukkale!
The service was great! The staff helped us with the airport transfer (even though there’s some problem during that time, but it was definitely not the hotel’s fault).
Dinner was delicious. Also the location of the hotel is great with complementary shuttle to travertine of Pamukkale. Staff were also friendly and helpful.
Overall, this is a nice place to stay during your visit to Pamukkale.
Aspawa hotel isna family owned hotel, with the head of the family being so nice and kind. When i arrived, i toured pamukkale and he volunteered to bring me at the southern gate, for free! He told stories about amazing visitors he had, places to eat and visit and what to do in pamukkale. Definitely, i will recommend and stay here again!
Booked 3 rooms for 2 nights with my friends. Checked in late at night and saw another guest trying to get a refund for his room.
One of the rooms was missing 2 towels, water bottles while the other room was missing 1 towel, but the concierge supplied it immediately upon request. My room provided both the towels, however, there was a huge tuft of hair sandwiched between the towels, probably clumped up during laundry. My shower door had also fallen off while I was closing, and I had to re-install it back onto the ledge myself.
Friendly concierge and room service lady. Great location, 5 mins walk to the center. Parking was limited, please speak to the concierge to allocate space for your car.
Um BOM Lugar para descansar a Noite Durante a visita à famosa pamukalle.Muito bonito hospedeiro pelo nome de Jos (pronunciado Como Josh).O pequeno-almoço Pode ser Mais fresco EM termos de ingredientes frios que eles usam, MAS ainda fazem o melhor. Recomenda-se que alguém fique aqui UMA noite.Incomum que a piscina está aberta 24 horas 😇
I am very disappointed firstly when I contact with then the number what is written not responded. Secondly the room was horrible the doors from balcony wasn’t in working condition, the toilet were disgusting( I forgot to take a picture because in the photo what’s here doesn’t shows the bathroom what we had. The mirror was broken, the window was without mosquitoes net which means all incests were ours. Thirdly at the reception a person (I assume owner) told us that the breakfast they have vegetables, fruits but it was one plate of food, with each one was with one piace of each vegetable all of it for €4 ( one plate). The bed wasn’t so comfortable. Overall for one night it was ok, but for the more I don’t recommend.
Daha önce geldiğimizde daha iyi gelmişti bize denizli sıcağında koridorlarda klima ve havalandırma yok sadece lobi ve odalarda var asansöre binip aşağı inene kadar havale geçirecektik..Ayrıca nevresimleride naylonluydu yaktı resmen uyuyamadık…
Nice thermal hotel - with thermal pools the hotel has many groups. Breakfast is ok. Dinner is limited choices. Nice swimming pool and hot thermal pools. Staff is courteous and friendly. I will come back again price is good.
Para jogar o castelo de mel que EU Queria ir por um Longo tempo, o castelo viveu EM um novo e completo hotel Na Cidade inferior do castelo, embora não seja grande, a saída do Passo é a Estrada para baixo do castelo. A saída Da Loja de manhã percebeu o espaço de muitos globos de cores Ao Lado Da estrada. Cem metros para as pessoas desencadearam a porta do Mundo Branco, É a Melhor rota de foto, a localização do hotel é realmente boa.A sala não TEM instalações completas, ar condicionado, água quente suficiente, rede de banho, sedimentos de energia, Muito conveniente, café Da manhã é Muito Rico, é o Melhor pequeno-almoço que sentimos NOS anos de viagem! O edifício está EM três andares e está equipado com um elevador de luxo. Parece que vale a Pena recomendar um hotel!
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30 avaliações
9,0/10
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KRW 90.368
por noite
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9,0/10
Great
DDatingtingdadadaI highly recommend this hotel for below reasons
1. The hotel owner is very friendly and took me to the ATM and the entrance of Pamukkale himself
2. He gave me useful tips to avoid being overcharged when dropping me off at the attraction.
3. The breakfast is rich and can be refilled anytime, so as dinner.
4. Free Turkish tea is always available, the owner also gave me fig and walnuts.
5. I would have stayed longer if I had more time.Thank you so much
DDauzOnlyI would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
XXueyebinfenThe hotel is a few kilometers away from Pamukkale and close to the Hercules scenic area, but it is a cooperative hotel for group tours. To be honest, the appearance looks OK and it is also known as a hot spring resort hotel, but the overall facilities are average, just at the domestic three-star level, and the quality of meals and many room supplies is average.
SSebastianThe staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
XxiaocongThis was the best hotel I stayed in during my 10-day trip to Turkey. The decor and management were somewhat chain-style. It was incredibly comfortable, even with the morning chanting. The price was reasonable, and the shower was incredibly refreshing and powerful, like taking a bath in a spa. The room looked exactly like the pictures. I forgot to take a picture.
The staff was also very friendly. The included Mediterranean breakfast was very good and healthy.
The temple and Pamukkale are located together. I recommend driving to the temple visitor center. Parking for cars is 120 lira. Visit the temple first, then Pamukkale and enjoy a foot bath. The entrance fee is 30 euros.
GGuest UserWould you like my honest opinion?
My first negative impression was upon checking in at the front desk. The manager was very surprised that we had arrived with our pet, a 3 kg Yorkshire Terrier. He spent a long time on the phone and was very unhappy when he was told over the phone that we could check in with our pet. However, both the hotel's website and trip.com state that pets are allowed! I specifically chose this hotel! I don't understand how the receptionist could be unaware of such important information and make guests worry. (After all, if he hadn't allowed us to check in, we would have had to find a new hotel immediately!)
Second, we booked twin rooms—that means there should be a door between the rooms, not two standard rooms next to each other!
Third, I can say about the food—it's available, it's safe, and it's delicious—but that's debatable. For breakfast, you can have an omelet or scrambled eggs prepared by a sous-vide. Fourth, I was surprised by the tea in the lobby, where a sign in three languages stated that tea was paid for, but no one paid for it—what's the point of that sign?!
The beds are quite comfortable, but the mattress is a bit hard for my taste, and the beds are narrow.
We were given attic rooms, and at 173 cm tall, I kept brushing the ceiling when approaching the bed.
I also arrived in a Tesla, which also influenced my choice of hotel. As a result, there was only one very slow charger, and there was a queue for it. I ended up charging at a neighboring hotel, which has four fast chargers and two slow ones. Overall, it's bearable for two days, but for me, five stars is too much for this hotel; four stars is the maximum.
And there's practically no parking at the hotel; all cars park on the street in front of the hotel.
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
LLvxingzheThis is a pretty big hotel, and there were a lot of Chinese guests. To my surprise, they even had Chinese food on the menu! The front desk service was excellent. They helped me book a birthday cake for my son. The hot air balloon activity they recommended, which I booked a day in advance, also went ahead as planned. The staff member was great; they were worried I'd be concerned about paying for the hot air balloon in advance and not getting a refund if it didn't happen, so they gave me a receipt and a guarantee for a refund. Really fantastic front desk staff! 👍
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