This hotel is incredibly convenient, with a convenience store on-site and plenty of local eateries and supermarkets nearby. The room was spacious and very clean, with an open view outside. Since it's a serviced apartment, it came equipped with a fridge, microwave, and cutlery, which was perfect for making a simple late-night snack with groceries bought from the supermarket. However, there were a couple of downsides: the water pressure was quite weak, and there was a strange drain smell coming from the bathroom, which definitely needs improvement. The gym and infinity pool are located on the 36th floor. The pool was super clean and the views were absolutely stunning! 👍
I stayed on high floor and was able to enjoy a beautiful city view from the room. The room was well-equipped with convenient facilities such as hangers to hang our towels and an LG brand water dispenser where you can choose the temperature you prefer for drinking. Overall, everything was good and comfortable.
The only thing worth mentioning is the parking fee. Every day have to go down lobby redeem the parking but the car park still charges RM9 (we stayed 3d2n), which is something guests may want to take note of.
“I recently stayed at this hotel and overall had a very pleasant experience. From the moment I arrived, the staff were welcoming, professional, and always ready to assist with any requests. Check-in was smooth and efficient, which made a great first impression after a long journey.
The room itself was clean, comfortable, and well-maintained. The bed was especially cozy, allowing for a good night’s sleep, and the amenities provided were more than adequate for a relaxing stay. I also appreciated the little details, such as complimentary toiletries and the overall quiet atmosphere, which made it easy to unwind.
The hotel’s location is definitely one of its strong points. It was conveniently situated near key attractions, restaurants, and public transport, making it easy to get around without much hassle. This added a lot of value to my stay.
That said, there are a few areas where improvement could be made. Some parts of the room felt slightly dated, and occasional delays in service were noticeable during peak hours. However, these were relatively minor issues and did not significantly affect the overall experience.
Overall, I would recommend this hotel to travelers looking for comfort, convenience, and friendly service. With a few small improvements, it has the potential to be an even better place to stay. I would certainly consider returning in the future.”
This is my second time staying here. As always every thing is perfect. They allowed us to have an early check in since the room was ready early. From check in to check out time everything was smooth. Luckily we were able to see again our favourite staff Ady but this time we saw many new faces. Thank you Ady for wonderful service again. Not forgetting Joshua as the Front Office Ambassador and the Duty Manager i forgot his name though. The housekeeping also maintained their good service to ensure our room condition was perfect. Kudos to Harun for the great work! And also thank you for the maintenance staff Rahim for assisting me to get better wifi connection. Please maintain what you all doing!
O hotel é muito acessível para o preço.
Primeiro, falando sobre o lugar, o quarto é muito espaçoso, uma família de quatro pessoas não se sente apertada, tem uma vista ampla para o mar e, com as cortinas abertas, entra bastante sol.
O banheiro tem banheira e chuveiro, o espaço é grande o suficiente para ficar várias noites sem cheiro de esgoto.
A geladeira é bem gelada e o ar-condicionado funciona bem.
Usando os serviços eletrônicos, basta escanear o código QR e pedir para reporem os produtos de higiene pessoal, água engarrafada, chinelos descartáveis e até mesmo para limpar o quarto. Chegará em cerca de dez minutos.
Há uma dúzia de mesas para você se sentar no saguão e o sorvete tem um preço razoável. Não fique parado na porta esperando o ônibus.
Há seguranças uniformizados no saguão, na entrada. Você precisa passar o cartão na porta antes de usar o elevador. Você só pode acessar o seu andar.
Há uma feira noturna perto do hotel, a 10 minutos a pé da Love Lane, e restaurantes e supermercados não ficam longe.
Lugares ruins, o hotel é antigo, a descarga do vaso sanitário vaza um pouco, a porta do box não fecha direito, mas não chega a vazar água para o chão. O chuveiro na banheira não tem pressão suficiente. Seria muito melhor tomar banho no box.
Há lixo embaixo da cama, poeira na borda da mesa, manchas pretas no papel-toalha e não me atrevi a usar as xícaras. Todo o quarto tem tomadas britânicas de três pinos, não há tomadas de dois pinos para barbeador elétrico no banheiro, a TV só tem sinal de TV, sem Bluetooth.
this is my second stay here..will always be my frst choice if i’m in penang..love the hospitality,cleanliness and the strategic place…easy access to the beach and many choices of food nearby..
The location is fantastic, right by two large shopping malls, making dining and shopping incredibly convenient—just a three to four-minute walk away. While you'll need a taxi to get to the old town attractions, it means the area is much quieter.
There's a Hua Yang restaurant right under the nearby Gurney Plaza, and the wait times are much shorter than in Kuala Lumpur, so I finally got to eat there!
The facilities are a bit lacking and can't compare to five-star hotels in China.
However, the service is excellent, and they even offer a shuttle bus.
Breakfast was a bit disappointing; they start clearing up right on time, and the variety isn't huge.
Overall, the service was very good and proactive.
All very good, just few need to do some improve 😄😄😄
- bidet no good to use
- shower screen only fixed glass, after bath, the floor wet
- basin no silicone, the water leaking between basin and wall, floor all wet
Will stay again when agian to penang..
Parking is ample inside the hotel, so no worries if you’re driving.
Check-in and check-out were smooth.
On the downside, the room has taped flooring, which makes it look a bit questionable and ugly 🤔
After check-in, we had to wait for towels until 7 PM, which I’ve never experienced at other hotels.🥲
The room was adequately equipped with an iron, ironing board, and smart TV.
The pool was great,kids will definitely enjoy it.
Overall, it was just okay.Nothing much.
Centrally located. A new Service apartment located at A McAllister Road. Swimming pool on the top floor was good and scenic, with a nice strong Jacuzzi section. Gym sector was very good. Rooms just nice for three people. Basic cooking facilities available front desk owner responsible for for check-in and check out and validate the parking facility. Any room service problem will need to contact the hotel management in the different number.
Muito bom
99 avaliações
8,6/10
Preço a partir de
SEK 421
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8.1/10
Very Good
This hotel have fantastic location. Walking distance to many great local foods. Have Gym, Swimming pool, FOC Parking.
Hotel reception to restaurant staff are polite and professional. They even what's app me after check in to check how is my stay. Breakfast variety and quality is good. Will come back in future
I booked the hotel for family members travelling to Penang. One thing that stood out is the excellent location. It is super convenient and within walking distance to many hawker centers, street food and nearby attraction. Highly recommended!
First time staying at the Grand Ol Dame of Penang, celebrating its 140th anniversary. Stayed for 2 nights and the experience was great. Room was spacious and comfortable, facing the sea and you wake up to the sounds of crashing waves. Service was excellent. Breakfast was great, with cook-to-order char koay teow and roti canai, in addition to the standard eggs station. Hotel location was strategic, with plenty of food options a simple Grab ride away. The only thing lacking was the TV, coffee machine and fridge in the room, all of which could use an upgrade.
Fast check in process by Mr Saran. Easy parking access (no need to take any parking ticket. Receptionist will register your car plate number and you can enter and out from parking lot how many time you want). Requested birthday decorations and im so happy when i saw the decoration. It was so amazing! And we get small cake too! Thanks St Giles Wembley Penang for this hospitality! Booked Premier King room. I was impressed by the cleanliness and comfort room. The room was spacious. The bed was comfortable just the pillow is a bit hard for me. Nice view from the room. Quiet room. Breakfast 9/10. Many varieties of food. Delicious! Especially the taufufa. I repeat 3 times 😊. Gym is pretty nice and had adequate equipment. Pool view is Komtar 💜 Great location. Walking distance to 1st Avenue Mall, and most places. Hope this hotel will maintain the services, and cleanliness for long time. Will certainly return to St Giles Wembley Hotel on my next visit to Penang.
My stay with OZO Penang was truly awesome! From the moment I arrived, the staff were incredibly friendly, welcoming, and always ready to help, which made the experience even more enjoyable. The hotel facilities were well-maintained and comfortable, perfect for both relaxing and getting around the city. The breakfast spread was a real highlight, a great variety ranging from delicious local dishes to a lovely cheese platter. There was everything from a freshly prepared egg station to a fun ice cream corner, so there was something for everyone. Overall, it was a fantastic stay, and I would definitely recommend OZO Penang to anyone visiting Penang.
This hotel located at central of Georgetown just opposite Komtar. It's very nice view from the swimming pool at level 14. We booked the Serene Suite has two bathrooms and very spacious cosy unit. The room is clean but cushion sofa don't seem to have cleaned so there's a smell. Crew service are very friendly and welcoming guests. Overall we enjoyed our 4 nights stays. They also offer shuttle to nearby breakfast spot.
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