This was my second visit to this large onsen hotel, and I noticed that the staff’s English has improved, which we really appreciated. We were especially thankful that they prepared our futons with two layers, thanks to that, we had no trouble sleeping on the tatami this time.
Our room was on the 11th floor, but unfortunately, there wasn’t much of a river view unless we stepped out onto the balcony and leaned over to look down. Instead, the view was of an old, closed-down, partially demolished hotel, which was a bit disappointing.
Their rooftop onsen offered a beautiful mountain view, which made up for it to some extent. However, there were no bathing amenities such as shampoo and conditioner available there. It seems like they expect guests to experience the onsen on the first and another floor for showering and washing up.
Their buffet offered a wide variety of food, but the steak was too tough, the sashimi felt soggy and the tempura wasn’t crispy at all
Vamos a Nasu todos os anos em uma viagem em família com 2 adultos e 2 crianças. Reservei um quarto barato de estilo japonês neste site, mas o hotel me ofereceu um upgrade para um quarto de estilo ocidental com antecedência e fiquei grato em aceitar.
Usei-o logo após a reabertura, por isso nem é preciso dizer que estava limpo, mas tive a impressão de que a localização, a decoração interior, a resposta e o serviço eram muito rentáveis considerando a tarifa do quarto.
Eu definitivamente quero ficar novamente quando for para Nasu no próximo ano, então só espero que os preços não subam.
Obrigado Mercure.
The buffet, public bath area, room, staff and etc. are all perfect!!! Especially the game center, swimming pool and the musical performance at the night. You can simply spend a few days in the resort! It is close to the attractions so the place is perfect!
thank youso much🥰🥰so very nice place,the staff are so very supportive,very near in tobu world square & tobu world square station,The hotspring is so good especially the strong mist sauna & the overall complete amenities.esp.horse oil shampoo & conditioner,& so nice yokatta.I like also the space in veranda,co'z i can smoke anytime & the freshness invironment.the comfortable bed.The very good breakfast.Overall,supportive staff 100 percent.Thank you so much always trip.com
first of I would like to thanks always trip.com for very nice & convinient bookings everytime,we stay new sakura hotel,because the interior of the hotel is mostly sakura theme,the carpet,the gorgeous chandelier, the wall design,etc.or cherry blossom in Japan,& so very affordable prize,we spend only 18,000 yen for 2 adults,with 2 breakfast & 2 dinner.Very near from kinugawa onsen station,only 3 hrs.from Tokyo.We amazed the room,so very big for the two of us,for very cheap prize,can accomodate even 10 person,the buffet breakfast & dinner also is so good but the most I want to share is the drink all you can alcohol beverages for 1 hour,like beer,japanese wine,sours, all kinds of softhdrinks,I enjoyed for self service alcohol drink all you can!the hotspring also is very good but the cons is take care in the outdoor spring because of the concrete stairs,especially for the elderly when slippery,there's
& a little bit far from our room,the young staff also at the counter is nice & most of them are young japanese lady,so very entertaining,so many free amusement like billiard,majong,etc.with a nice sorrounding sightseeng site.& last after check out they give 2000 yen discount coupon for the next visit,Thanks God & trip.com for a nice autumn tour moment in kinugawa onsen Tochigi Perfecture Japan
Foi muito bom ter um banho ao ar livre no quarto ^_^
Há sauna no banho público, e fiquei impressionado com a vista espetacular do espaço balnear ao ar livre.
O buffet também foi delicioso e ótimo!
Quero ir de novo ^_^
Environment: It's about a 10-minute walk from Kinugawa Station. There's a small hill where pushing luggage can be a bit difficult; you can contact the hotel for a shuttle service. Unlike most Kinugawa onsen ryokans, it's not located right on the river, which is a bit of a shame.
Cleanliness: Excellent.
Facilities: First, the large public baths have alternating men's and women's baths, each with its own unique features. There are sleeping baths, cream baths, and saunas. The overall design is very reasonable and simple. The rooms are large, easily accommodating at least four people, and include both Western-style beds and Japanese-style tatami mats. The rooms are large and quite new, without the usual musty smell of older hotels. The window view is just average, but it doesn't detract from the overall experience.
Dining: We had two meals during our stay. Dinner and breakfast were both deluxe kaiseki cuisine, which was delicious and photogenic—five-star quality. It ranks among the top three kaiseki meals we've had at onsen.
Service: Excellent. The Vietnamese lady who greeted us spoke Mandarin, and the restaurant manager, a lady from Guangdong, explained the dishes in great detail. Overall, the service was excellent.
Honestly, given the low price that provides 2 meals and onsen experiences, I think it is quite good for value, but of course the building is very old and rather broken (although it is still usable). But then, it will take an hour to go to Nikko and the surrounding area isn't interesting to visit, just to stay in this hotel is not a very good option especially if you want to go hiking in Nikko.
Muito bom
98 avaliações
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8.3/10
Very Good
GGuest UserThe exterior of the hotel is pretty, but the interior of the hotel is dated and needs a bit of updating. There were parts of the hotel that were completely shut down (maybe there are saving up enough money to one day renovate). However the facilities and rooms are well maintained and the onsens are beautiful and peaceful. There are 2 main onsens, that are separated by men and women. Each day the onsens are switched, in the morning you will go to one, and in the evening before dinner you can experience the other onsen. Onsite there is a really nice restaurant and gift shop that featured local products at reasonable prices. There is a 24 hour coffee/tea station that is free to use. It's a short 10 minute walk from Kinugawa Onsen Station. When you arrive they provide you a yukata to wear while you are staying at the hotel. The rooms are spacious with options for a western bed or japanese style (sleeping on the floor). We opted for the western bed to be higher off the ground as we thought it would be colder to sleep on the ground. Although the rooms are very well heated and was a bit too warm, that we needed to open the window to cool the room down. The rooms have nice views of the countryside. They provide a pitcher of ice water in the room and you can go to the front desk to refill with ice if more is needed. The bathroom is quite large and has both a shower and toilet in a separate room of the bathroom; although we mostly bathed in the onsen. There is a 7-eleven nearby that was open 24 hours, but otherwise there isn't much else around the hotel. Also the town of Kinugawa Onsen closes quite early, around 8pm it's quite deserted. We were there at the end of November 2024, and it seemed that the hotel was mostly unoccupied, so we felt like we had the place to ourselves. It was a very nice one night stay.
GGuest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
SShelby’sAlthough the hotel is a bit old, the facilities are perfect and the buffet is delicious. The best part is the open-air hot spring on the top floor; soaking in it while it's snowing is an unforgettable experience. There are also two other indoor hot springs, which are perfect.
GGuest UserThe facilities and hospitality of the hotel mentioned above are close to full marks.
On the other hand, unfortunately the cleaning of the hot spring bath is not so good, and there is nothing that can be done about the quality of the hot spring water.
And the quality of the dinner. The number of dishes is more than enough, but I would like them to take the taste more seriously.
I would like food that tastes good, not just the price.
GGuest UserThe service is attentive, the food in the restaurant is delicious, the room is clean, and the outdoor hot spring pool can only be described as 👍. However, the location is relatively remote and it is inconvenient to take a taxi. Fortunately, the counter staff was very enthusiastic to help call a taxi, and it was included in the pocket list.
KKongkongwukongkongAn old hot spring hotel! Breakfast and dinner are really cost-effective! The food is delicious, from fish to small pots! Appetizer strawberry wine, hot tea and dessert after dinner! The hot spring is also quite good. We are the family of four adults with children. It is a very satisfying stay experience! I have lived in a lot of expensive places before, but it feels similar. Cost-effective leverage, praise!
TTsusiethank youso much🥰🥰so very nice place,the staff are so very supportive,very near in tobu world square & tobu world square station,The hotspring is so good especially the strong mist sauna & the overall complete amenities.esp.horse oil shampoo & conditioner,& so nice yokatta.I like also the space in veranda,co'z i can smoke anytime & the freshness invironment.the comfortable bed.The very good breakfast.Overall,supportive staff 100 percent.Thank you so much always trip.com
だだぃThe kids were thrilled with the all-inclusive buffet!
The adults also enjoyed the all-inclusive dining in the lounge, and we didn't even go to our room for a while!
This is a hotel we'd definitely like to stay at again!
GGuest UserHonestly, given the low price that provides 2 meals and onsen experiences, I think it is quite good for value, but of course the building is very old and rather broken (although it is still usable). But then, it will take an hour to go to Nikko and the surrounding area isn't interesting to visit, just to stay in this hotel is not a very good option especially if you want to go hiking in Nikko.
GGuest UserThe room is spacious, sanitary, and the washing is very good. The cleanliness of Japan is beyond doubt. The hotel is a comprehensive hot spring hotel. The buffet breakfast and dinner are very rich. It is worth experiencing
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