So a group of us stayed here on Saturday, whilst upon arrival the hotel and grounds looked stunning, we were greated on reception and told one of our rooms were ready. This was fine as we were early, it was a 5 minute walk to the toilet, and the guys ended up getting lost, the rooms are a 10/15 minute walk away from the main check in; and it’s like walking through a hospital corridor to get to them. The rooms are very basic still with draw string lights, the water station was around a 3/4 minute walk from our room and no bottled water was in the room. At 3.30am we were awoken by a member of staff knocking and posting a note through our door to say there was going to be a power outage from 9am onwards, we were not able to shower as the room was pitch black and no water was coming out the shower.
On a lighter note the breakfast was lovely!
Hotel really well situated for the motorway and for Newbury station.
The facilities are really good, and service received from the moment we arrived from the very friendly and helpful member of staff on reception.
Really lovely breakfast with a great choice of food. Will definitely be returning
Well, I can't knock the hotel itself location perfect, The rooms are really nice. People are really nice, but for amenities, the swimming pool was cold. It had a sauner that wasn't really hot. The steam room was okay. I didn't use the gym very empty and quite chilly,
And Just be careful if you get the top floor rooms as there is a massive 5G tower right outside the window on the right hand side of building, which will affect your sleep I did ours until we see why tje next day, we had to change rooms for a lower floor, not same view from windon as top floor but a good nights sleep, no idea why a hotel would put a huge 5G microwave tower on its roof but there you go.
Nice location, ample parking, easy to find. Disappointing things were no wifi connectivity in the room no network signal either. The leisure facilities were not looked after as jacuzzi was out of order without a mention on website, steam room was not operational one day out of the two days stay. Not enough lights in the room. Double bed was bit too small. Both The reception guys were excellent very polite and helpful.
Horse riding is fabulous, the views and surroundings are amazing and that’s it.
Breakfast is very limited. Also we choose quite table far away from people and ended up in the situation that hotel organised a big table for a big noisy family very close to us. Normally when you know that you have a family with 8 more members you have to prepare a table before that allows other guest not to find themselves in this situation.
And what is the worst part: check-out. We had international transatlantic flight after check out ant needed only 6 hours more. We were refused to have late check out. EVEN for money. Later I saw that where were a lot of rooms available for this date. They just kicked us out.
Have 300+ hotels in my list and the very first time see such inappropriate behaviour.
The trip went very well. I enjoyed every bit of my Stay. It was very close to immunities and local conveniences without the need to go very far with equal access routes to work and to conveniences will definitely be coming again. Thank you Copthorne keep up the good work. 
Hotel environment is good, the entrance is a bit hard to find, the restaurant food is a little expensive, room facilities are general,
Muito bom
83 avaliações
8,3/10
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KRW 239.760
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8,4/10
Very Good
KKatherine MorganHotel really well situated for the motorway and for Newbury station.
The facilities are really good, and service received from the moment we arrived from the very friendly and helpful member of staff on reception.
Really lovely breakfast with a great choice of food. Will definitely be returning
EEmeraldSkiesA beautiful estate and so much to explore nearby. It's quite close to Windsor center and only a few min drive away from Windsor Castle. The layout of the hotel was a bit confusing at first because the main hotel reception is a little hidden, but easy enough to find after one or two attempts! The room is reasonably spacious for two and fairly clean. I only wish there was a fridge!
One of our curtains fell on the second day of our stay. We were out when it happened and found it fallen when we got back. We went to reception to let them know (this was around 1pm) and they said they'll send someone over to take a look. We waited in our room until 6pm, called reception again, and no one came. We went down to reception the next day to inquire again and were told that maintenance had left for the evening, but that they will be sent to our room straightaway the next morning. We went out the next morning, came back, and found the curtain completely removed!! No replacement. We asked reception if someone was going to come replace the curtain and they basically said they couldn't fix it at this point, and that they could change us to a twin bed room (we were originally in a double) that was much, much smaller. Not the kind of situation I would expect from a hotel that flaunts its customer service.
We also asked for room service on all three nights and not once were our bedsheets/duvet changed (we had an orange juice stain in the middle of our bed that was still there every day).
Overall the location is great and the hotel is super aesthetic, but we didn't like the fact we had to stay in a curtain-less room for 2 nights with no compensation or alternative (and had to chase them to even do something about the fallen curtain).
GGuest UserProbably the best hotel we have stayed in working away every weekend and we stay in a leisure hotel every weekend, all brand new, jacuzzi was unreal, steam room could have been hotter, sauna was 100c which was lovely, never seen one that hot, room had air con, buffet breakfast was beautiful, very clean hotel.
GGuest UserWe stayed here for a diving competition locally and can’t fault this hotel for value for money! The room was a decent size and spotlessly clean. The breakfast was decent enough and lots of choice. The staff were very attentive and I can’t believe we only paid £58 for the 3 of us with breakfast included! And there’s a pool, gym and sauna included in that price!
Reading town is a bit rough but if you need to be central it’s right by the high street and town centre, so very easy
KKuri ChanABC Hotel maintained cleanliness standards, but the room size was smaller than expected. The beautiful décor compensated for the limitations. While the location was a little far from major attractions, it was not difficult to find. Suitable for those valuing cleanliness and aesthetics, but consider alternatives for more spacious accommodations and a central location.
YYONGERIn order to take the children to the nearby school for an interview, stayed for one night, so there is not much demand for the hotel. The facilities in the room are general, the beds are put together, not very comfortable, the health is OK, the breakfast is too poor, the overall feeling is not acceptable for the holiday! The decoration at the front desk is ok, warm and elegant!
AAnonymous UserStayed here ahead of a flight from Heathrow which was the second time. Modern, clean, and comfortable with good quality food and service in the bar. Made the mistake of staying at Holiday Inn nearby on the way back which was awful, spend your money here instead.
GGuest UserAfter requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy.
The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night.
Not sure if recommended staying here. .
GGuest UserNice location, ample parking, easy to find. Disappointing things were no wifi connectivity in the room no network signal either. The leisure facilities were not looked after as jacuzzi was out of order without a mention on website, steam room was not operational one day out of the two days stay. Not enough lights in the room. Double bed was bit too small. Both The reception guys were excellent very polite and helpful.
Qual é a tarifa média para hotéis com Swimming Pools em Berkshire?
Para hotéis com Swimming Pools em Berkshire, o preço médio nos dias de semana é de KRW 514.078, e o preço médio nos fins de semana (sexta a sábado) é de KRW 552.420.
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