Hotéis com Pools em Berkshire, United Kingdom

Óptimo hotel

Hotel environment is good, the entrance is a bit hard to find, the restaurant food is a little expensive, room facilities are general,

Well, I can't knock the hotel itself location perfect, The rooms are really nice. People are really nice, but for amenities, the swimming pool was cold. It had a sauner that wasn't really hot. The steam room was okay. I didn't use the gym very empty and quite chilly, And Just be careful if you get the top floor rooms as there is a massive 5G tower right outside the window on the right hand side of building, which will affect your sleep I did ours until we see why tje next day, we had to change rooms for a lower floor, not same view from windon as top floor but a good nights sleep, no idea why a hotel would put a huge 5G microwave tower on its roof but there you go.

After requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy. The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night. Not sure if recommended staying here. .

The hotel room was really spacious, large and with a modern decor. Everything was clean and fresh. However, where the hotel lets itself down straight away is the reception area. When you arrive, you are required to check in via several monitors in the front which do not work and do not let you progress with the check in past a certain stage. We tried several times before approaching the reception desk which was located further back and clearly intended as the last resort. That is also was it felt like as the greeting consisted of’ Does it not work?’ No, obviously not. Even with the lacklustre support we still had to enter our details again several times until the lady realised enough was enough and finally took action herself. Once we got to the room we ordered room service via a very well thought out online system that was straightforward and worked well. What did not work well again was the service. It took an hour and 20 minutes for our food to arrive. When it finally arrived if came without condiments and other essentials. If the staff would be trained better regarding customer service , this hotel could be a much better experience.

酒店是哥特式的小城堡，服務好，環境優美，一切拿捏得恰到好處，喜歡，要不是沒時間，真想多住幾天，值得再來！

So a group of us stayed here on Saturday, whilst upon arrival the hotel and grounds looked stunning, we were greated on reception and told one of our rooms were ready. This was fine as we were early, it was a 5 minute walk to the toilet, and the guys ended up getting lost, the rooms are a 10/15 minute walk away from the main check in; and it’s like walking through a hospital corridor to get to them. The rooms are very basic still with draw string lights, the water station was around a 3/4 minute walk from our room and no bottled water was in the room. At 3.30am we were awoken by a member of staff knocking and posting a note through our door to say there was going to be a power outage from 9am onwards, we were not able to shower as the room was pitch black and no water was coming out the shower. On a lighter note the breakfast was lovely!

Hotel really well situated for the motorway and for Newbury station. The facilities are really good, and service received from the moment we arrived from the very friendly and helpful member of staff on reception. Really lovely breakfast with a great choice of food. Will definitely be returning

Este hotel oferece uma excelente experiência com a sua limpeza, localização conveniente e acomodação bem gerida.As quartos e áreas comuns são mantidas sem espaço, tornando-se confortáveis para uma estadia. Situado EM UMA área principal, ele fornece fácil acesso a atrações, compras e opções de refeição próximas.Se você visitar negócios ou lazer, você apreciará a acessibilidade Ao transporte e a marcas-chave. Além disso, o estacionamento no local é livre de problemas, com espaço amplo e fácil entrada e saída, tornando-o ideal para os hóspedes viajando por carro. Em geral, este hotel combina limpeza, excelente localização e estacionamento conveniente para garantir uma estadia suave e agradável.

Horse riding is fabulous, the views and surroundings are amazing and that’s it. Breakfast is very limited. Also we choose quite table far away from people and ended up in the situation that hotel organised a big table for a big noisy family very close to us. Normally when you know that you have a family with 8 more members you have to prepare a table before that allows other guest not to find themselves in this situation. And what is the worst part: check-out. We had international transatlantic flight after check out ant needed only 6 hours more. We were refused to have late check out. EVEN for money. Later I saw that where were a lot of rooms available for this date. They just kicked us out. Have 300+ hotels in my list and the very first time see such inappropriate behaviour.