South Burlington definitely need a car to get to Burlington proper. They do have a shuttle bus though that runs to like ten pm I think. The king bed with bath doesn’t exist , the bathtub is kind of old school. Checking in can be slow (waited in line for a bit). Refrigerators in room but no microwave, one exist in lobby. Gym is ok, indoor swimming pool is nice, gym isn’t 24 hours. Room was ok.
The hotel was clean and in great condition. The staff was fantastic and friendly and always went the extra mile. The breakfast was great with many options and again the staff was so friendly and accommodating. Pool was clean and the kids had fun. I would 100% stay at this hotel again and I recommend it to others. Their service, care, friendliness and customer service should be a benchmark to all hotel and customer service representatives
The surrounding area of the hotel is very convenient. It takes 5 minutes to walk to the most central shops and restaurants. There are various kinds of food, most of them are walking. Some old buildings are beautiful and there is a park. In addition, the hotel is only a few minutes away from the lake. View, there is a children’s museum by the lake, and you can go on a yacht. Every Friday night, there is a lobster buffet on the yacht. Living here is a very good choice for families and individuals.
Staying at this hotel was comfortable, unfortunately the pool was being repaired so we couldn’t make use of it. The check in process was cumbersome! Breakfast was good and the bed was comfortable.
The oldest small hotel in the town. It has a strong English style and ancient furniture. The photo is very warm.
We booked the room three months in advance and the hotel upgraded us. We were very satisfied👍
We had dinner at the restaurant on the first floor of the hotel at 7:30 in the evening. We originally wanted to have lobster pasta, but maybe we went late and there was no lobster. We changed it to beef pasta and it tasted the same👍
The portion of the dish is so large that it’s a waste if it can’t be eaten by two people…
The young woman working at the front desk was rude on several occasions. This is unacceptable in today’s business environment. She should seek employment elsewhere- NOT in customer service. Hotel was very clean, great location.
We paid almost $500 per night & realized shortly there after this place typically goes for around $150. Not sure why the major price gouge. It's definitely more of a $150.00 price point. Spa was packed with kids not even staying at the hotel. Bubbles didn't work in the spa. Bathroom floor had hair on it upon check as well as what looked like pillow stuffing on the carpet. The restaurant menu looked amazing, but we tried it first day of the menu change which didn't go so well. They must have been overwhelmed, which left us underwhelmed. We paid for the lake view upgrade, but our room was right in front of trees, so we could hardly see the lake at all. (something they should tell you when you pay the upgrade). I will say the location was great & the front desk staff was super friendly. But I would not pay almost $2000 for a three night stay here again. We've paid less for 5 star hotels.
We went to visit our granddaughter who is a freshman at UVM this year. Hotel was not too far from her. Only two exits on the highway. Very clean and welcoming staff everywhere. From the front desk receptionist to the housecleaning to the employee who saw us with luggage wheelie who offered to return it for us. Quiet hallways and very comfortable room with a fridge. We would definitely stay here again!
The hotel has been refurbished, but the toilet is still a bit of a problem. But there is nothing wrong with using it carefully. . . Everything else is fine
very nice place. My major gripe is with Trip.com. They said there was breakfast offered, and I paid extra for that. The owner said they haven't had breakfast for a LONG time. So I got ripped off by Trip.com by paying extra for a service that was not even included.
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8.8/10
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CCicy JinThe oldest small hotel in the town. It has a strong English style and ancient furniture. The photo is very warm.
We booked the room three months in advance and the hotel upgraded us. We were very satisfied👍
We had dinner at the restaurant on the first floor of the hotel at 7:30 in the evening. We originally wanted to have lobster pasta, but maybe we went late and there was no lobster. We changed it to beef pasta and it tasted the same👍
The portion of the dish is so large that it’s a waste if it can’t be eaten by two people…
GGuest UserThe hotel was immaculate and the staff were so friendly. The pool was a great way to keep the children entertained, and they even had some pool toys available over the weekend. The Christmas decorations were absolutely beautiful. Breakfast was cooked to perfection—I’m sure there’s a fantastic cook on staff. Coffee and tea are complimentary in reception and always in a clean area.
The one-bedroom king suite had a lovely kitchenette, which was perfect for cooking up a storm. The location was great, just a short walk to a shopping centre, Target, Dave’s Hot Chicken, Chipotle and a few other shops. It’s also a short drive to town, and there’s plenty of parking available.
The room is usually cleaned upon request, but once you ask, it’s done.
One thing that could have been improved was the sofa bed. It was quite uncomfortable, and since we booked the room for a family of four, it would have been lovely if the bed had been made for us on the first night. Unfortunately, we noticed some reddish-brown stains on the mattress, which were quite unsightly and could have been blood or some kind of spillage.
KKatieWhen we arrived, the front desk staff were very kind and welcoming. We were told we could eat at the restaurant right off the lobby so we planned to eat dinner there. When we arrived at the restaurant 20 mins later, they told us we could not eat there unless we had made prior reservations due to a wedding they had next door. The lady told us “we have to prioritize the wedding of 200 people”. I asked where we should eat and the lady shrugged. One of the waiters, who was very kind apologized and recommended the bar . They had some dishes from their restaurant menu. We were pretty irritated because we were both exhausted and the lady was very rude to us. We watched 20+ people get turned away from eating dinner due to this wedding. I completely understand that they need to focus on a wedding and the food for the wedding, however we should’ve been told about this when we arrived that the restaurant wasn’t available unless we had already made a reservation. The resort is very nice and there was a lot of fun things you can do there, but some of the staff were quite unkind.
GGuest UserWhile I was just passing through on a working trip and only stayed overnight, I can see that this is a lovely place for families and friends to relax in nature. The cabin that I stayed in was immaculate and very comfortable! While I didn’t get to avail myself of any of the amenities, I know I would very much have appreciated them had I been able to stay longer - the laundry cabin, the pool, tether ball and large shaded sandbox, hammock in the shade next to the river, and fire pit surrounded by Adirondack chairs. There doesn’t seem to be a lot going on in the area, but this is such a nice spot to just kick back and relax and get away.
GGuest UserVery nice place and location excellent. When I first checked in, I was underwhelmed by the lack of help from the girl at reception. I asked her if there were any pumpkin patches locally and she told me to Google it. Another reception lady later gave me a whole list of local activities without even asking. The whip was lovely but the online menu is not the same as the one in the restaurant. There is no cheese board available for example. Parking was tough at times. Other than that the place was very nice and staff were lovely.
GGuest UserSouth Burlington definitely need a car to get to Burlington proper. They do have a shuttle bus though that runs to like ten pm I think. The king bed with bath doesn’t exist , the bathtub is kind of old school. Checking in can be slow (waited in line for a bit). Refrigerators in room but no microwave, one exist in lobby. Gym is ok, indoor swimming pool is nice, gym isn’t 24 hours. Room was ok.
GGuest UserThe fire pjt was excellent at night for a quiet wind down. The room could probably be cleaner or maintained better as the pipe in the room are quite obvious and can see the holes near the edge of all walls inside the guest room. but appreciate it as the hotel is located at a country side.
My personal white bath towel was taken away by the housekeeping team because it looked similar to the hotel's towel. luckily it was found right before we check out. Thanks to the concierge and housekeeping team.
GGuest UserThe hotel was clean and in great condition. The staff was fantastic and friendly and always went the extra mile. The breakfast was great with many options and again the staff was so friendly and accommodating. Pool was clean and the kids had fun. I would 100% stay at this hotel again and I recommend it to others. Their service, care, friendliness and customer service should be a benchmark to all hotel and customer service representatives
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