Hotel próximo a Kota Kinabalu City Center,Kota Kinabalu90.3% dos visitantes escolhem essa área
EEikoLand2026.03.03
It was a very good experience. The rooms is clean and modern, the pillow is comfort, bathroom is so spcious, plus welcome drinks in the fridge once checked in.
The staffs are always friendly and responsive.
Lobby is well decorated, cozy feels like home with touch of artistic design.
Surrounding is convenient, there are lots of choice of food, Chagee, 24hr convenience shop are downstair. Only 10-15mins drive to take speedboat to pulau.
Only parking is about rm30 per day. No free parking.
I booked this hotel for one night. The location is not very convenient as there aren’t many food options nearby, but it is quite close to the airport. Due to our flight timing, we arrived at the hotel earlier than usual. We understood the official check-in time, so we politely asked if there was any chance of checking in earlier. If not, we were willing to wait, we only hoped they could let us know once a room became available.
There were two counters. We were initially at the second counter (one next away from the 1st counter), but the receptionist asked my husband to move to the first one. No issue, we moved over as instructed.
During the check-in process, the male receptionist repeatedly asked whether I booked online. I answered yes, yet he asked the same question again. Since he already had my IC in his hand, I expected he could see the booking details in the system. I honestly didn’t understand why he kept repeating the same question.
I then politely asked if we could get a room earlier should there be any available. Instead of responding in a friendly or helpful manner, he kept repeating, “Our check-in time is 2pm,” more than three times over our check-in process. We clearly understood the check-in time, but his tone and attitude were not friendly at all. A simple “If we have a room available, we’ll try to arrange it for you” would have been enough, but instead he just repeated the same answer without any consideration.
On top of that, both receptionists, the male and the female were chatting and laughing among themselves at the counter in front of guests, which felt quite unprofessional.
Still, we were thankful that we eventually managed to get our room at 12:35pm.
Overall, the experience was disappointing and lacked basic hospitality. I’ve been travelling and staying in different hotels, and I’ve never encountered service this unfriendly before.
Hotel próximo a Kota Kinabalu City Center,Kota Kinabalu90.3% dos visitantes escolhem essa área
UUsuário anônimo2026.02.04
Definitivamente valor para o dinheiro.Boa localização com distância de caminhão para a Mall de compras de Imagem, Mercado Filipino e restaurantes famosos perto.Bonita vista para o Mar Da sala.Limpeza Da sala também acima Da expectativa.O pequeno-almoço era médio, MAS aceitável.
Hotel próximo a Kota Kinabalu City Center,Kota Kinabalu90.3% dos visitantes escolhem essa área
SShihongkingi2026.01.26
Great service. Decided to book the hotel at the very last minute. Booking confirm almost immediately. Did not bring charger but luckily i got my usb with me and the room have a plug that can be direct plug in usb. The view is splendid,(i choose sea view) unfortunately they did not provide free parking. I was charge about rm 22 for 1 overnight stay.the hotel itself is walking distance to anjung kinabalu.the breakfast limited choice for weekend stay, but the food is delicious.i would recommend this hotel 8.5/10
Hotel próximo a Kota Kinabalu City Center,Kota Kinabalu90.3% dos visitantes escolhem essa área
SSnowyNoopy2026.03.24
Ficou EM UMA Sala de vistas para a cidade no Sheraton Kota Kinabalu, MAS ficou satisfeito por ter apanhado um olhar para o Mar Azul Perfeito e até mesmo para a janela de um bônus tão bonito!
O MEU Filho GOSTA absolutamente Da piscina no 23o andar.A brisa fresca e a vista 360-degree de Kota Kinabalu fizeram-na especial.A sala de fitness também TEM UMA Grande vista, o que torna o trabalho Mais agradável.
O pequeno-almoço de buffet no quinto andar era Muito bom, disponível de 6:30am a 10:30amperfeito para começar o dia com UMA manhã relaxada.
Também Quero dar um Grande cudo à equipe de manutenção de casas, e eles deixaram alguns acessórios para trás, e eles me embalaram tudo para me pedir para recolher.
Em geral, um estadia maravilhoso e memorável, e certamente voltaria.
Hotel próximo a Kota Kinabalu City Center,Kota Kinabalu90.3% dos visitantes escolhem essa área
BBinti A2026.01.24
Easy to communicate with the host. Check-in and check-out were quick and hassle-free. The room price was very reasonable for the location and the number of beds provided. It suited our small family perfectly.
The Shore Kota Kinabalu is centrally located, making it easy to get to nearby shops, restaurants, and other attractions. Parking is not free, but the price was still acceptable for us.
As mentioned in many reviews, the elevator issue is quite serious. We avoided using it during peak hours, which helped a lot. Overall, we were very satisfied with our stay and enjoyed it.
Hotel próximo a Kota Kinabalu City Center,Kota Kinabalu90.3% dos visitantes escolhem essa área
UUsuário convidado2026.01.22
For a start, honestly we were greeted with unfriendly front desk staff… the room allocated to us was not what we had booked and when upon request the room change to what we had booked, the staff gave us a silence treatment…
However, during our stay, basically the rest of the staff are friendly and helpful. Appreciate them to make up the unpleasant experience.
The room is spacious and bed is clean. However, certain areas will needed some cleaning and maintenance.
Hotel próximo a Kota Kinabalu City Center,Kota Kinabalu90.3% dos visitantes escolhem essa área
SStephenAlexius2026.02.27
Although theree was an error on the booking system at my side...but they solve the problem easily by giving me a room with seaview..(seems to be an upgrade to me) the room is clean and the cleaner did their job really well too by adding more towel rather than change my towel...for the breakfast it's good, though the only problem is their drinks is bland...thats all
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7,6/10
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HHoward91Room is clean and comfortable.walking distance to shopping mall and eateries..very convenient
CChanger YipI chose this hotel because it's the closest to the beach with the best views, perfect for sunset watching, and indeed, the sunsets were spectacular! It's also very close to the airport. The room had a fantastic view. While the facilities felt a bit dated, it didn't detract from the overall vacation vibe. There's an ice machine on every floor, which was great for drinks. The heated pool was a nice touch, and the breakfast restaurant was huge with a wide variety of options. Because it's so large, getting from the Tanjung wing to the lobby was a bit of a walk. Also, on the fourth floor, the roof can slightly obstruct wide-angle photos. Overall, it offered a wonderful resort experience, and finding the hotel for Grab pickups was easy.
BBrendon VI had an amazing experience at this hotel. The rooms were spotless and very comfortable, expect the toilet is sharing and it's very dirty!. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was perfect, and the view from my room was absolutely stunning — one of the highlights of my stay. Everything about this hotel felt high-quality, and I would definitely come back again. Highly recommend!
MM58361****I think the hotel, though a bit old, is very well-managed. The breakfast is delicious, and for the price, it offers great value for money. My stay felt clean and comfortable.
NNero0919Perfect Getaway!
This hotel on Mantanani Island, Kota Kinabalu, is an absolute gem! It's simply divine!
I specifically came to Kota Kinabalu for Mantanani Island's crystal-clear waters, and I chose the Mantanani Hotel in advance. After staying there, I just had to give it five stars!
The location is absolutely stunning. Step out, and you're on a soft, white sand beach. Open the balcony door, and you're greeted by the jelly-blue ocean. Waking up to the sound of waves every day was incredibly therapeutic. We booked a sea-view room; it was clean and spacious, the mattress had just the right firmness, and the shower water pressure was perfectly stable. There was no cramped feeling, which can often be the case with island hotels.
I have to praise the service! The front desk staff were incredibly enthusiastic. They pre-arranged our island transfers and even proactively recommended snorkeling spots and delicious local snacks. They were always responsive and efficient. The hotel breakfast was also a pleasant surprise – freshly baked waffles with fresh mango, and freshly made Teh Tarik. The taste was absolutely spot on.
In the afternoon, I relaxed on a hotel beach chair, enjoying the sea breeze, and in the evening, I had a barbecue at the hotel restaurant under the stars. The pace was wonderfully slow and comfortable – exactly the island vacation vibe I was looking for. If you're coming to Mantanani Island, I honestly recommend staying here. The experience is so much better than a day trip. I'll definitely stay here again on my next visit to Kota Kinabalu!
Are you planning a trip to Mantanani Island soon? Would you like me to write another short review in a different style, suitable for social media?
GGuest UserAll good! We chose a room with plenty of single beds. There were 5 beds, haha, perfect for families, friends, or even a honeymoon. The room was really spacious too. Just a heads-up about the water heater, you can't adjust the temperature; the water gets super hot! You have to mix in cold water to get it lukewarm. Overall, it was great. There's a kettle and a water dispenser right outside the room door. And the views? Right at Mount Kinabalu itself!
LLove CoffeeMy first stay here and I think would be my last too. Was actually requested a quiet room but still giving the room which facing the contrustion site. Noise of the construction site was up to 10pm+ and 5am+ the prayer from the nearby mosque will make you jump!
Impressive with the location but not the room. Furnitures in room quite old but still acceptable, but cleanliness and maintenance was terrible.
1) Water leaks out from shower room to walkway via the wall.
2) Old and dirty toilet with mold
3) Malfunctioning light bulb
4) Stains on the towel ( sticky like chocolate, like unwashed)
5) Ants on table & bed!
6) Loosen door lock
7) Dirty chair
GGuest UserWe chose the Ocean Wing room type, and the room was very spacious. The bathtub had a great ambiance. The overall service at the hotel was excellent, and the breakfast was delicious. The environment inside was beautiful, with complete facilities and many activities, including sunset paddleboarding. Plus, it wasn't overly crowded, so you didn't get that 'people-packed' feeling. It's perfect for a relaxing holiday and very unwinding.
GGuest UserOverall, our stay was very good – actually, better than expected! We had a lovely balcony with a nice view. The pool itself was nice – perfect for relaxing after a day of exploring.
The apartment was clean and had everything we needed. Staff was helpful. After we checked out, we accidentally left some clothes in the washing machine, and they kindly recovered them for us. That kind of thoughtful service makes all the difference!
Downstairs, there are plenty of food options, so you’ll never go hungry.
I’d definitely recommend this place for couples or small families looking for a comfortable, well-located base. Great value for money.
GGuest UserIt's a little out of town but I chose it for the close proximity to the beach and swimming ,which is about a 10min walk from the hotel. There are street food and drinks stalls available from about 3pm . Tanjung Aru beach is beautiful, uncrowded and the beach shelves away gently making it a safe swimming area. However, the beach had rubbish washed up and maintenance isn't a priority I guess. I swam everyday and didn't get sick ,that's a bonus.
The room ( the whole place)was tired looking, it could do with a lick of paint and maintenance. Room was clean when I got there but I strongly doubt it was cleaned in the entire time I was there for five days. Often had to ask for toilet paper , shampoo and shower gel , and coffee sachets etc ,basics to be stocked whenever housekeeping does their cleaning. Air con worked for me although the settings couldn't be altered !
The bed springs creak and you feel the springs when you sit on the bed but I slept ok only because I was usually exhausted from the day's activities . The beds and mattresses definitely need renewing though.
The fridge was mouldy and smelly , what a blooming shame : /
The safe was broken - hallelujah!
I kept my room door locked at all times only because Reception staff hardly looked up to see who comes and goes- they sit very low,almost out of view at their front desk. I wasn't convinced about their perception of safety especially as I'm a solo female traveller and I need to be alert and take great caution.
Casuarina Hotel are you taking note?
Reception is helpful but that depends who is present.
Lifts work fine without too much of a wait. The cafe on ground level serves an American breakfast but I couldn't tell you whether that's worth your while. It looked like Mary Celeste everytime I peeped in there so wasn't convinced about getting fed or a service. Therefore, I had fruit and snacks as standby .. There's a lovely restaurant a few yards from the hotel called the Yolo Seafood Restaurant which tends to open from 11.30am- delicious and inexpensive with friendly staff.
Grab taxi fare to city centre varies from MYR 7- 25 Ringgit ,the higher tariff if returning during commuter rush hours from city centre which is a 15- 25 min ride .
Would I stay here again ? I would actually knowing all its idiosyncrasis compared to so many awful or simplly mediocre accommodation charging an arm and a leg , I think Casuarina is just ok . Value for money? I don't think so .
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